Chase Paulson is the man to see if you need a new vehicle! Great experiance at the dealership in New Richmond! Very friendly and not pushy like anywhere else. I would highly recommend seeing Chase as he is the best at the job. Bought the jeep for my wife's birthday and he even helped woth the surprise. Thanks a million
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
Great experience !! Our salesman Gary insured all of my needs were met and that I was satisfied . All the staff was pleasant and currtious. Would recommend them on all levels... Great dealer with great price!!
Will be my next purchase
by CellerRat from Fremont ohio
December 28, 2018
I like the look. Was looking at an AWD model. 20-30mpg going from a 12mpg truck. I recommend the leather interior quality seemed better than cloth for sure
They were awesome. Especial my finance guy (Bob Flinn). He was the one that made it truly a great experience.
Staff were all professional and nice.
Will definitely buy next car here.
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
Everyone at the dealership is so kind and friendly
by Mike & Pam from Centuria, WI
February 2, 2017
Everyone at the dealership is so kind and friendly. We have never had such a good experience purchasing and getting service work done as we have at Whitaker Buick! So glad that Josh made such a good impression when he approached us in the lot.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
I really felt good about this experience. In the past car purchases, I never felt really good about the experience, but this time was different. Paul made me feel at home and everyone at the dealership was similar. Very low-key low pressure atmosphere. Just a bunch of folks trying to genuinely help people find a good vehicle at a decent price. This is my first GMC. I am very excited and pleased with it.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
Dan, our sales guy was honest, personable and worked hard to find us a car that we would love. This was the first car buying experience we've had where I appreciated the salesperson and wanted to return to give him my business. The finance person, however was somewhat rude. After working so hard with Dan to get the car we wanted as close to our budget as possible, and then making a decision to go over our budget to get the car, when we got in to the finance dept office and there had been an error, he acted like we were trying to work him for a better deal because we were upset the price went up by another $5. References to knowing how much we make, and to go ahead and 'try to fool the next guy' because he wasn't buying that $5-20 a month would matter to us were unprofessional and rude. When quoted a price on Saturday and being told it would be more money on Wednesday when I came back to sign the paperwork you already have not met my expectations, so yes I will say no when you try to get me to purchase add ons, even if I could afford it. Congrats to Dan for being so great I didn't walk out when another team member insulted us, because I didn't want him to a lose the sale.
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
As always, it was perfect! They are so helpful and courteous.
Just purchased a sle off road.
by Mark from Kendall NY
January 2, 2019
It was love at first sight. Have only put 200 miles on it but I have felt no issues with the 8 speed trans. Shifts smoothly and timely. The V-6 has plenty of power and tows the same weight as my old 09 Silverado 4x4. I'm hoping this will be a long lasting truck. Living in NY I made sure to get undercoating and rust proofing and a 100k warranty
Always treated great and I know my Enclave is getting quality service. All of the people are friendly and willing to answer any questions. With an hour drive to your dealership, from my house, there are others closer but I know I can't get any better service.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
Never felt any pressured to buy. The Staff was kind, professional and helpful. I would recommend anyone looking to buy a new or used vehicle to stop here first.
by Choppers101 from FLORIDA
November 1, 2018
Overall I really like it and enjoy it but the little things annoy me terribly. Re: cracks in dash and rear door window motors and a/c relay, when they know something is bad and put it in anyway. I think of the challenger space craft??
My husband bought the Buick Enclave last year and was very satisfied with the service and buying process at Whitaker Buick GMC in Forest Lake. So, this month when I decided to buy a new vehicle I chose the Encore. I was a little skeptical about the small size but after driving it now for less than two weeks, I'm loving it--even without the home link option. The back seats fold down into a large enough area for our two big Labs so that's a plus. It rides and handles beautifully and has enough power to pass when needed. We will definitely buy from Whitaker Buick GMC again.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
Very happy with the overall service and experience! Thank you such a great experience and we plan to come back i the future for more popcorn!
Best truck I've ever owned. Rugged and refined.
by Rwil1921 from Wheeling, wv
December 11, 2018
This truck a has all the amenities of a luxury vehicle and can also get down and dirty when needed. The ride is smooth and has plenty of towing power. My wife enjoys driving this Canyon as much as I do!
Love this truck!
I am hearing impaired so using the phone is difficult at best. We are now on our second vehicle from Whitaker and couldn't be happier. The salesman I deal with and the service department are willing to text or email me. Probably doesn't sound like a big deal but it is to me. Always have good service, prompt and pleasant. They will get my business from here on out.
Very stylish and roomy, nice ride.
by Tom from Boyertown,PA
December 22, 2018
This car is head and shoulders above all the others I looked at in it's class. The V-6 is very powerful and gets 25 mpg on the highway and 22 city. I highly recommend it!
The past 4 years with this vehicle have been reliable. I've been able to save gas while having the space to move around with family or to other cities, the interface is simple and straight forward, so knowing when a oil change is coming to maintain the vehicle to good performance helped me a lot.
The power steering is electronic so there is no need to check for fluids there, the wheel is always soft and easy to drive.
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