The purchase process went well but the follow up has been nothing but miserable. They are not all on the same page and as a result I have been called multiple times because of their inability to communicate within their building. Cannot recommend this dealership to any of my colleagues.
Thumbs Up and High Five to this dealership! Thank you for the excellent service, professionalism and knowledgable sales person Vance Dostal! We couldn't have asked for a better car buying experience, THANK YOU!
The best car buying experience I have ever had! I visited 5 dealerships today and this is by far the best and with the least pressure. Lewis is THE man!! I would recommend anyone to go see him to find a great car and honest pricing. He stayed so late so he could get me exactly what I wanted. Thank you so much Lewis and thank you Laurel Ford!!
I went in looking at a specific car that I saw on their website. i reviewed the carfax that was provided on their website and also got several car values from other online sources. I came up with a price that i thought was fair. When dealing with salesman i told him my price and after several negotiations they also decided my price was acceptable.
Having broke down on our way home to California, they were quick to respond and got us on our way within hours of having the car towed to the dealership. Very courteous and professional! Makes me wish they were located closer to our home in California!
Buying a new truck from Notbohm Motors was great! There service was top shelf. Each person we encountered was friendly and without the typical high pressure sale attitude. Should we remain in the area and need another vehicle... it will be Notbohms for us!
We went in to buy a new SS Camaro for my wife. Luckily we got Tim Starkey for our salesman. He showed us the car we wanted and described the features I wasn't aware of. No pressure or games from Tim.
We danced a little working on the price I wanted and we got within $500 of the number my wife and I discussed ahead of time.
Once we got to the buying part, the part we all hate, Tim walked is through and made sure we understood the process and that there was no hidden fees and no gotchas in the end.
If you're looking for a car, City is a good place. If you buy a car, ask for Tim Starkey!
Father of 2018 4-Runner Owner (son Steven Russell)
by Robert Rand Russell from Kerrville, TX
February 3, 2018
Fast and perfect engine block heater installation on 2018 Toyota 4-Runner. Vehicle washed and swept after completion. Ultra clean and comfortable facilities. Patti Fifield, showroom guide, provided a ceramic cup for me to enjoy custom-brewed customer coffee with, during the short service wait. Friendly and genuinely interested service and sales staff. Will buy next Toyota(s) from Great Falls' greatest car dealership! What every American driver deserves. Visit City Motor Company and prosper!
New car sale experience top rated at city motor, m
by Randy sarff from Great falls montana
February 3, 2018
We purchased new car at city motor with mike Smith . This process was as pleasant as it could be. Mike was patient , knowledgeable, and the feel we had was he was trustworthy. Not pushy, but gentle in every way on his presentation.!!! Also Devon in
Business was excellent as well!! People , from all over go to city to purchase your vehicle!! First class! Thanks again mike, will always be back
These guys right here are the most stellar group of individuals I've ever met. We got stranded out in Jackson hole with a broken front differential, way off the beaten trail. I called Jackson Hole Ford and got in contact with Fred Vatter, the service director at JH Ford. Fred had no reason to help us in our circumstances, yet he decided to call a tow truck for us, help us find a place to stay for the night within walking distance of the shop, and do a diagnosis on our truck free of charge. I've never met people who are so kind-hearted, and willing to help someone who is in a bind. Believe it or not, Jackson Hold Ford restored my faith in humanity - you'd be a fool not to buy a truck from them or get your car serviced by them.
Thank you for your amazing customer service, JH Ford!
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