Fortunato was very patient with me as I was not totally sure what used vehicle to purchase. I test drove three vehicles before I settled on the fourth, a 2014 Volvo XC60. The buying process went smoothly and very quickly. A loan was secured promptly so I signed all papers and was on my way. Part of the deal was to have the broken windshield replaced with a new. This process also was handled very smoothly and in a timely manner. My first time doing business with Tipton, new or used vehicle, so I was very pleasantly pleased with the whole experience. Kudos to Fortunato, a great customer service advocate!
Service Representative Adriana Mendez @ Tip O Tex Chevrolet/Brownsville was very professional, knowledgeable, attentive and overall was OUTSTANDING!! It is employees like Ms Mendez that get customers to come back without hesitation and also recommend the dealership to other people due to the service that was provided.
Luke Fruia Dealership is amazing! From the minute you pull up they are high energy and make you feel important. They go out of there way to help you with whatever you need. They have a fast service, pleasant and comfortable waiting area. And above all they do a great job! I can always count on our car being fixed right.
Lalo was very helpful and friendly , and he went above and beyond to help me.
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