Wonderful buying experience. Great respect and attention from Kevin Montes, sakes manager and Herminio, my salesman. Marcus at service took care of my details in a courteous and professional manner.
I highly recommend this dealership. No pressure, no haggle, very detailed, and organized.
One of my most favorite car buying experiences. I purchased a Tacoma TRD Pro and a Corolla SE.
Customer for life!!
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
Got a quote from another dealership a few days ago. Called Toyota representative Herminio Dorantes and Danny Mascorro. They didn't just match that offer, they gave me a better deal. I got there at 11am and was out the door with a brand new Toyota Camry SE by 1230pm. Great and fast customer service. I will definitely be sending them more customers. I would buy another car from them in the near future.
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
Overall good service. Management was able to find a good and affordable finance option. The salesperson was friendly and allowed space and time unlike other dealerships that hound the customers. The paperwork was so smooth and concise. There are opportunities for improvement in the car wash department. The car was not detailed properly as I have experienced with other dealerships. It could have benefited from a little more effort on the interior cleanliness of the vehicle. Overall, I would like to return for future purchases.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
Awesome place to buy a car. They were able to get me approved when no one else could. They have a great selection of new and used cars and the sales guys or not even pushy to sell
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
Great customer service. Mr Moreno attended to our needs and addressed all questions we had regarding the car. After the sale, Mr. Moreno followed up with us to ensure we were satisfied with our purchase.
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
Great experience purchasing a vehicle. Hassle free and quick! Customer service is one of the best in the RGV! Marco was my salesman and did a great job!
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
I bought a pre owned a vehicle from this dealer. The employees were very friendly and attentive and I was able to get my vehicle the same day. Jeff answered any questions I had and made sure the purchase went smoothly. The car is in great shape and is still running well. However, there were some issues I ran into. First and foremost, a big issue I had was communication. Sure everything before the purchase they answered my every need but afterwards it was very difficult to get a hold of someone. My windshield needed to be replaced but every time I would call either the person in charge wasn't available or they needed to transfer me to someone else. Finally got it replaced but there is a small scratch on it which the person said they'd reach out to me to get it replaced again. Have yet to hear from them. Same thing with the financial manager of my purchase. Gave me her personal number but when i reached out to her, no response. I have yet to get a response from her. Overall, my experience was good. Their customer service is really good and it wasn't a tedious process to get my vehicle. One thing I would recommend is to check everything under the hood and ask if you're not familiar. My car was given to me with very little coolant and it started overheating. It was a simple solution but at no point was I told that the car needed to have coolant added. This, in my opinion, is something the dealer should've taken care of prior to the sale. Work on your communication with customers post car purchase and you can definitely be a great dealership. Nonetheless, the car was amazing and the price was very fair.
by Eric from Ammon
December 20, 2018
The room ans comfort of this truck has no equal. Power and pulling power plus all the tech is by far the best i have had.
Very helpful group of people,professional,friendly I will recommend their services to my friends and family. Vehicle delivered in perfect conditions and answered all questions needed about the vehicle. Thanks for everything.
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
Joe Rock was very helpful at helping me buy my first truck. Gave me the best deal! The process was fast and friendly! Definitely made the right choice picking Toyota!
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Adriana Mendoza is a great Associate that works excellent with customers. She is very curtious and ready to assist. Overall had a great experience at the dealership.
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
A+ based on car service and employees’ manners. I will continue going there for check ups.
Great truck just not enough for the $$
by Jimwolf from Boynton Beach
October 12, 2018
Great overall 2016 Canyon, love the styling and power from the V6. Just amazed that in 2016 GMC does not give you remote entry, even though it has power locks, no power mirrors and also a tiny 4 inch display and crappy radio. For a 30,000 $ truck.come on GM
Luke Fruia Dealership is amazing! From the minute you pull up they are high energy and make you feel important. They go out of there way to help you with whatever you need. They have a fast service, pleasant and comfortable waiting area. And above all they do a great job! I can always count on our car being fixed right.
i love big truck
by george from Franklin
December 18, 2018
this truck and other was the first truck i own i had a ford truck but the gmc is the best one i own so for.
I had a good experience getting my vehicle serviced. The staff was friendly and very courteous and since my service was longer than a couple of hours and i had an appointment they offered a loaner vehicle which was greatly appreciated.
Most reliable and safe car I’ve ever owned.
by bmrush from The Woodlands, TX
December 28, 2018
This car meets all of our needs. It has apple car play, Bluetooth, memory on seats, heated seats and heated steering wheel - it’s amazing!
Second vehicle purchased here in a year. Shopped around and they still offered the best deal, no pressure and quick process.
Beats all other models in it's class.
by Keith from Coral Springs, FL
January 7, 2019
Hands down, there is no other Full size SUV like the GNC Yukon "Denali", not even Cadillac, let alone chevy low end Tahoe and Suburban. GMC IS, PROFESSIONAL GRADE. Real Leather, Real Wood, not plastic and real metal on the dash. Won't find that in Chevy. Looking forward to my next one.
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