This is the third auto that has been purchased at Don Franklin Ford in London, KY by my family. The customer is treated with respect, never rushed to make a quick decision about a purchase, and any questions are answered with knowledge about the vehicle. I would highly recommend any one that is interested in purchasing a vehicle to go to Don Franklin. You won't have to look or search at any other business.
I stopped in to look for third row seating and they found the perfect vehicle, the 2019 Flex.
I love it!! Cory Mounce worked wonders, the signing process was simple and quick. I will use them again and recommend you do too.
I am a second time buyer. I am competely sold on A Toyota! It will get you there. I had mine for 8 years so I thought it was time to buy again. I felt like there was no where else to buy but from T & T again. They did all of the hasle work and all I did was drive the car and sign my name! Great team! Keep up the good work.
Another Toyota vehicle experience at Toyota of Somerset. We have lost count of the number of Toyota's we have purchased here. Jeff Hall has always provided us with the best service possible. The professional and friendly staff have always met our needs and provided the best deal going. We appreciate the help given by quality staff. Wanda and Randy F.
My daughter recently bought a car from Don Marshall in...
by annettenorfleet from DealerRater.com
July 4, 2018
My daughter recently bought a car from Don Marshall in Decembert 2012. She highly recommended that I check out this dealership before looking anywhere else. I was nervous to buy a new car but I have to say that Fred Owings worked well with me. I did not feel pressured to buy a new car. I appreciate him being patient with me through the process. I'm very pleased with the deal I received.
I had called the dealership giving the description I was...
by happywithmymercury from DealerRater.com
July 4, 2018
I had called the dealership giving the description I was looking for in my price range. Jimmy said yes, he may have just what I was looking for! David Gumm was the Sales Consultant that helped me with the car. He answered all my questions. Jimmy and David are folks you can trust to tell you exactally what they know about the vehicle they are showing you. They did not pressure me in any way. I felt so comfortable buying from Don Marshall. Thanks Jimmy Franklin and David Gumm for making my transaction so smooth and enjoyable. I know I will enjoy my car for many years to come. I suggest to anyone looking for a new or used car to stop by Don Marshall meet the sales folks. They are friendly and want to satisfy their customers.
We visited several dealerships that were pushy & some...
by KevinandDebbieJohnson from DealerRater.com
July 4, 2018
We visited several dealerships that were pushy & some that wouldn't let us look at the vehicles we were interested in, but David allowed us to look at any vehicle even if it wasn't in our price range. The weather temperatures were crazy low but that didn't slow him down. He worked with us diligently to help us make the decision we wanted without pressure. The only thing that caught us of guard was they valued our trade in with autotrader dot com not Kelley Blue book, so we didn't get the amount of our trade in that we thought we would get. Thank you for your patience with my handicap also, David.
Jeff Laswell is great. This was the 5th car I've bought from Jeff and every dealing has been a pleasant one. I trust Jeff and feel comfortable that I'm getting the best deals. The dealership is excellent to work with and deal with you in a fair manner. I would recommend Jeff and the dealership to others who are in the market for a new or used car.
Never went in but very friendly and timely emails!
by Chad from Murfreesboro TN
January 6, 2018
I live pretty far from the dealership but I found a truck on cars.com matching my wants. I didn’t buy, but they were very professional and timely.
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