Had an excellent interaction with the sales person (Bubba). He wasn't rushed or pushy in any way and wanted to ensure that purchased the car that I liked most. It was a very good experience and I couldn't be happier with the service I received.
Bubba Baker was AMAZING in helping us find another family vehicle. He asked us what were the main things we wanted in a car, and he only showed us vehicles that would work for us. No upselling, no add-ons...He made us feel comfortable with our purchase, and I’d recommend him to anyone interested in buying a high-quality preowned vehicle.
Service overall was fine. Came in on a Saturday, which is first come first serve, for an oil change and rotation. Was out within two hours of arriving. Only real problem i had was someone was burning either incense or a strong cheap candle that triggered my allergies as soon as I walked into the waiting area. Had to walk around the entire lot several time while waiting just to avoid the candle or whatever it was. When it came to check out, i was not asked to come to the cashier over the PA. Didn't know i was ready until the service person told me I was. Walked up to the cashier who was so enthralled with her phone that there were 4 tickets on the counter and when i tapped on the glass after standing there for a few minutes she jumped and finally realized she was at work and should be taking care of customers.
The service is always great at Master???s! The services are handling in a timely manner. If there???s any special deals the service teams let???s you know. The waiting room is nice and has refreshments I.e coffee and donuts! Overall experience is great!
I had the all time best experience at Bob Richards Nissan. I honestly wasn't thinking of purchasing a Nissan, but after seeing what there was to offer it was high on my list. Clemente went above and beyond my expectations. He really made me feel like I was his number one priority. He got me in the car of my dreams. Drew was the one who really brought it in as a finalization with his help! Chris Williams was sure to answer any service questions that I had and assured me that I would get the best service every time. Markese was very personable, polite and made the financial parts of the visit a little less painful. I just can not express my appreciation fully for what this group did for me and my family. I will continue to go to this dealership in the future.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I recently purchased a 2018 Equinox LT from Pendarvis. My total experience was a great one. I was helped by John who found the exact car I was looking for with all the features I wanted. This was an easy and seamless process. The car was delivered when promised and I left the dealership in a very short time.
Everyone I have dealt with at Pendarvis have been courteous, knowledgeable and eager to provide an excellent customer experience.
No high pressure salesmen and credit manager. It was like dealing with friends.
I will continue to purchase from Pendarvis and will recommend them to everyone I know.
Was able to get scheduled when it was a convenient time for me when I arrived they already had me listed on the service screen when I pulled in work was done in a timely manner very satisfied with the service department
Great customer service! Good prices, clean office. Clint Chapman is an awesome dealer to work with! Not pushy and listens to your needs! This is the place to go! Haven't bought a car yet but we are working towards it with them!
This was a great experience from start to finish. I am a lifelong Chevrolet family member with a father who worked for GM for 37 years. That said, I hate dealerships and try to avoid them at all costs. Not the least of which is the money outlay. Pendarvis was wonderful. The customer service was superb from the initial phone call up to and throughout the actual checkout after service. I only had new fobs programmed for a used GMC Canyon I had bought recently, but it was a good start for considering Pendarvis in the future for other services. GREAT little waiting room as well. My ONLY issue was that while my vehicle was waiting outside on the drive to be brought in, the keys were left in the ignition with the vehicle unlocked and the windows rolled down. Now granted Pendarvis is rather rural, but if someone had just walked through and hopped in my vehicle, off they could have driven with it! Otherwise just a great bunch of people...on a Saturday no less!
As soon as Mark learned I needed a new vehicle, he started looking for vehicles with the options I wanted. He consistently had my best interest at heart and worked diligently to get me into a new car. When I arrived Friday, the only thing I had left to do was sign. Mark had everything ready to go. When it came to Bill, he was very diligent about showing me all of the features the Encore that I wasn???t aware of. I will certainly be recommending them to everyone I know.
Went to just look and test drive the Volkswagen Atlas. Fell in love with the way it drove. We couldn't ask for a better salesman Rob Ibarra. He was not pushy, explained everything and worked with us till we had a deal. Hopefully sending you another deal in a few weeks.
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