I dealt with Massey several years ago, Salesman David Philips helped me then. Service with Massey has been great so I came back to him for a new Rav4.
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
They are very understanding of your finances and they work with you. They keep you in touch throughout the whole process. I bought a car from them and I love in another state. They took the time to bring it to me in Georgia instead of me having to take time out of my schedule to come get it. I would absolutely recommend these guys to everyone.
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
No hassle, great knowledge of cars from car saleman and helpful to our need in price and payments towards our purchase, this sale was the best sale I ever received from a car salesman in years , very impressive , thank you ANTHONY for the sale and thank you Nicholas for the dealing and paperwork you completed for me , my wife and family , we really appreciate it !! 👍?
MY EXPERIENCE WAS GREAT WITH CARMAX, THEY SHOW ME GREAT RESPECT.
I HAD NO PROBLEM WITH THEM.
THE SALESMAN THAT ASSIST WAS VERY HELPFUL IN GIVING ME INFORMATION ABOUT PURCHASING A VEHICLE. BRANDON WAS VERY HELPFUL IN ASSISTING ME IN GETTING IN AND OUT OF MY TRUCK.
Very comfortable, lots of options, good looking
by FLGator from Gainesville, Florida
December 28, 2018
Has all the room we need with 3 kids in car seats, plus the additional space behind the 3rd row for luggage or cargo. The captain's seats in the 2nd row are heated and allow for 4 adults to ride in comfort in 2 front rows. The cooled front seats are my favorite option as a FL resident!
I ordered a new 2018 Traverse and it was lost in transit. Mike Phelps did not know what had happen and then found out it had been damaged after days of tracing it down. Thomas Clayton was the salesman and was great to work with. He did an outstanding job to make the deal go smoothly. I feel Chevrolet should have offered something for having to wait days to find out the new Traverse had been damaged. It was luck that Mike Phelps found another one since the Cajun Red was hard to find and that is why I had to order one and wait weeks only to find out it had been damaged in transit and not knowing if I would be able to get one before months later. That was the only disappointing part of the transaction. .
Excellent vehicle, great on fuel
by Acadiarocks from Lethbridge, Alberta
December 21, 2018
I really like this, it’s great on gas and comfortable to drive. Versatility is excellent from kids to pets to cargo, even room or camping fits a nice air mattress
Karen Godwin provided friendly and professional assistance during the purchase of my Ford Expedition. I recommend her highly and would purchase future cars with her assistance. She is an asset to the sales staff.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Where do I start with Ms.Karen! She's an awesome saleswoman. The first vehicle I purchased from Medlin and she made it a memorable one. She was very helpful and informative in every way! On a visit for services fiance' and I started looking at other vehicles not really to purchase one but when Karen hit the pavement the experience was so real and genuine that my fiance and I purchased a SUV!!! Karen did everything needed to make our experience more memorable than the first!!! Shout out to Karen Godwin, you are the best!!!
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
by New Volkswagen Owner from Bought in Wilson, NC live in Greenville, NC
July 25, 2017
My husband and I checked out the inventory online and had a car in mind when we arrived. Michael Berkowicz came out and answered all of our questions and if he didn't know the answer he found it out. He was such an amazing and friendly sales agent to work with and was also great with kids. Dealership was very clean and everyone had a smile. The snack area was well stocked with donuts, water and fresh coffee ;) . Overall a great experience. Thanks Michael!! So excited about my new (used) Volkswagen CC Sport!!
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
Great friendly professional. very beautiful and modern facility. Great service department. Excellent customer service. I highly recommend this dealership to everyone. A greatly experience!
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
Will always look to this dealership first for future vehicle purchase's, David Mitchell was outstanding as was the rest of the sales staff, highly recommend them.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
Recently purchased a car from AJ Hufton with Medlin Buick in Wilson. He was professional from start to end. Would highly recommend this salesperson and dealership to anyone!
1st New Vehicle.
by 2018 Yukon from Semmes, AL
December 7, 2018
I had a used Yukon for over 10 years. Loved it so much that I bought a NEW one. The fold flat third row was a must have for me. I also love the power lift gate as I often have my hands full and can’t reach up to pull does the gate.
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