Repair for a KIA THEY DID not SELL Yes! Hart Motor
by Vicki Minks- Garry Rogers from ROANOKE
May 10, 2018
This is the only KIA Dealer that would FIX a KIA that they didn't even sell! Not to just trade it in and rid of the problem,they have Fixed the problem on Bank 1 and are fixing the same problem on Bank 2! All under warranty that the seller would not FIX! Salem is not the place to Purchase a KIA! Unless you never have a problem! 10 yr 10000 mile warranty means nothing to them! If its 2 good 2 be true,it always has been for me! Cheep and Good don't go together! Never Has!
From the beginning of purchasing our vehicle to service MidPoint is just top notch. Friendly, informative, factual, and just great customer service. I recommend them to anyone! And, most importantly, I love my vehicle.
I stopped in to get info ontrucks. Possibly interested...
by smllake from DealerRater.com
November 30, 2018
I stopped in to get info ontrucks. Possibly interested in buying after the first of the year. Talked to Roger and he provided the info I needed. He was knowledgeable and friendly. I have good experiences in the past with service dept.
Chris Kidd you go out of your way to provide excellent customer service! I finally found someone that listened and delivered exactly what I asked for, this was not easy because of bad experiences with other dealerships...you have restored my faith! Thank you so much for your professionalism and being a man of your word!!! Such an easy and pleasant experience! If you're looking for someone that will go above and beyond please stop by or call Kris! You can find car salesmen with cocky attitudes everywhere but Kris is one in a million! Thank you!
Very friendly staff. Prompt with appointment times. Excellent advice regarding anticipated service and repairs. The facilities are almost new and very customer oriented. All repairs were performed correctly and in a timely manner. The staff goes out of their way to make customers feel comfortable and appreciated. A special shout out to Shannon in the service dept. I really like this dealership and the way I have been treated for the past 4 years. I have recommended them to others.
Pretty satisfied. They were professional and polite. I had to go back to get service that was not their fault but when I told the person that sold me the extended warranty that i was going to cancel it, that's when the gloves came out. I told him I bought it because I was misinformed about what it covered. He actually yelled at me and said he never told me such a thing. Ok then. He also stated I needed the additional warranty because buick doesn't have roadside assistance. He later apologized for yelling at me and said he may have misspoke about the roadside assistance because some new models don't have it. The brochure clearly states that ALL new buicks come with free emergency assistance. So overall it was a good experience but the 2nd set of keys were lost and it's almost 2 weeks and still no keys. It takes me close to an hour to get there. However, they gave me a nice loaner car for the day.
Honest, Friendly, and Helpful. From the moment you talk to someone on the phone to ask about an vehicle to the moment you're on the lot you're greeted and treated with so much respect. Very accommodating and warm people!
I found a vehicle that I was interested in. They responded to my inquiries right away and were very easy to work with. They were very flexible and were willing to work with me however and whenever. Overall great experience and very friendly staff.
I had seen a car advertised on cars.com from Danville Automall. The pictures and the price got me interested in looking more at this car. I live 250 miles away from the dealership. I contacted the dealership and told them I was interested in trading a car in for the one they had listed but had to drive 8 hours round trip to look at the car. I asked if we could negotiate over the phone to see if we could be close on an agreement understanding it would depend on what both vehicles looked like. The dealership and I reached a tentative agreement that would be based on them looking at my trade in and me looking over the vehicle for sale. Upon arriving at the dealership, the car was as described and the pictures were exactly as the car looked in person. The dealership and I discussed the vehicle and the trade, they reminded me that there is still good honest people in this world. I couldn't be happier with my experience at this dealership. They were also able to get my financing where it will pay off earlier than planned when I went and save me 2400 dollars in finance charges over the life of the loan. I plan to keep this dealership on the top of my list for the next time I need another car. Wonderful team!!
Everything was the BEST i would score them a 10! Trampas was so nice and he got us what i beleive was a great deal, could not have asked for a better saleman than him. the finance guy sorry i can't remember his name but he worked real hard for us and got me a 5.5 percent interest. We love our Hummer and would go back to Robert Woodall in a heart beat!!! ROBERT SAYS SALE THEM!!! Thanks, Karen Thompson
Contacted Robert Woodall Nissan thru Cars.com and got an immediate response. They were very thorough, informative, and courteous. All my questions were answered quickly as well as providing any requested information. Their staff was just as friendly and helpful in person as they were on-line.
I stopped in to price the Hyundai I was looking for not expecting to buy a new car. Imagine my surprise when they met my price point without any haggling. I drove home that evening with a new car! The staff was courteous and friendly to me and my family.
I was in Danville visiting my Mother and my check engine light came on. I wasn't familiar with the area and so I had to search on my cell phone for a service repair place to find. After talikng to several service repair places in the area Robert Woodall was the only one that was able to fit me in immediatley. They were friendly and kind and even vacummed the interior of my car which was a mess! I felt very comfortable with the whole process. Thank you!
I went in to the local nissan dealer and was very surpised to find that they had a large selection of quest at discounts that was unheard of. I was shopping honda vans and they didnot discount the honda all. Woodall had $7000 discounted and the people where great. I was dealing directly with the Manager "Dean" I think and he came to the payments I needed. As soon as I get my Insurance check I will be there.
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