great mechanics , and service people , make sure they get done what you need done , never had to take back for same issues.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Great customer service. Knowledgeable staff.
Friendly and efficient.
They care about their customers.
They go above and beyond in sales and service.
Confidence inspiring handling
April 26, 2018
15 years old, and 80k miles. It's a great truck, probably last the rest of my life. Been wrecked by being rear-ended by another pickup and rebuilt by an excellent body shop - and you'd never know it been hit. Minor nits: sensor on top of the gas tank quit working, $49 part but hundreds in labor to drop the tank and replace. Speedo cluster replaced under recall. Delco radio CD now fails to eject CDs, even though it has hardly ever been used.
Quick, I don't have 20 words to say other than the service department is great. Should have updated building rather than buying another dealership
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Every time I bring my vehicle in they do a thorough job of looking my vehicle over and performing all my maintenance and repairs. The advisors do not perform any work before asking. The sales staff is very helpful too.
A very comfortable, quiet ride.
by GregO27 from Sussex,WI
December 26, 2018
Very nice truck. Comfortable, quiet, and very good gas mileage for a V8 engine. Have not had any service problems since owning, which is 34000 miles.
Damien and the body shop crew at Silverthorne's are simply great. They treated me with respect and did an outstanding job in repairing our damage. I would highly recommend them to anyone!
by Roselyn from Corcoran ca
January 14, 2019
I have a 2008 gmc. Acadia I've had it for 3 year this past year its been in the shop it shuts off when at stop light and i take it back they say its one thing i get it back and it last a day or two and then shuts off again its horrible and not safe
Staff were friendly, provided helpful information on future projects, and fixed a recall issue that they found available. First time any dealership has impressed me with their customer service! Great job, thanks for providing honest and friendly service to me.
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
took my vehicle to Silverthorne Chevrolet because they were recommended by a friend. My Buick had been running rough. The service department found the problem, and called me with an estimate. The vehicle was done on time and under the estimated price. The people at the desk really seemed to care about my business. I am happy and currently have the sales department looking for my next truck. I am a very satisfied customer.
Very stylish and roomy, nice ride.
by Tom from Boyertown,PA
December 22, 2018
This car is head and shoulders above all the others I looked at in it's class. The V-6 is very powerful and gets 25 mpg on the highway and 22 city. I highly recommend it!
I have always brought all my vehicles there for service and have had great and friendly service! I saw a vehicle on their lot and decided to buy it. They cut me a great deal and I drove it off the lot. The sales and service have always treated me well.
Safe and great in snow
by Stiv from Erie, PA
December 24, 2018
This SUV met all of my needs. Safe, comfortable, durable, good lines, attractive interior, excellent in heavy, slippery or deep snow, large cargo and comfortably fits seven (7) adults.
I recently purchased my first vehicle at Roy Schmidt Honda and I couldn’t be happier with my experience! Jake Hotze was the salesman I worked with and he went above and beyond to find me a vehicle that best fit my needs and more! Jake along with the rest of the Roy Schmidt Honda staff was very knowledgeable, informative, and upfront about their vehicles and what they had to offer. After finding the vehicle I wanted, Ben Rohlfing helped me with my financing options and thoroughly walked me through every step of the way making everything very clear. What I expected to be an overwhelming experience turned out to be very straightforward and easy. Thank you for being so welcoming and patient and making me a first time vehicle owner. I look forward to doing more business with you guys!
Worst experience buying a used car.
by Eric Crofton from Hobart
August 7, 2018
I loved it when I bought it but the dealer I went to masked huge problems now it's my problem. Beware of used car dealers when it seems to good to be true.
Very happy with my Accord. Just took it on a trip to Ohio and got close to 38 MPG on the Interstate drive. Handled great and really like the Blind spot features on the mirrors and navigation system.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
We ran over a dead deer in our Odyssey on a recent trip to IL, and we contacted the service department at Roy Schmidt Honda. We found them kind and helpful. They answered our questions and concerns and assured us that we were good to continue home. We would highly recommend this dealership. Their integrity was impressive.
Best Work Van out there
by Satisfied Customer from Pataskala. OH
December 8, 2018
This van is just what I need for my business. Has the room I need for everything. Great gas mileage. I use it for my service calls and it does all I need it to do.
J & K Mitchell provides a low key experience. There was no pressure to buy and the customer service was excellent.
Upgrade from an SLT to a Denali
by Khareball from OLYMPIA
November 9, 2018
The difference in the ride is definitely a noticeable. More bells and whistles on the Denali. Plus I had the Summit White on SLT and now I have the White Diamond Pearl Tricoat which is a better color then just the plain white. A lot more extra features to many to name. If you want luxury and still all the fun 4X4 features this is a ride for you.
I had a appointment at 8:15 am and ask if it would be done in 1 hr because I had a place to be. I left and came back in a hour and she told me it would be a little bit. She let 2 cars go ahead of me getting oil changes cause she didn't think I was coming back for 1 hr. Needless to say I think this is very bad customer service. I had to wait another 1/2 hr for my car to be done. That is terrible service when I had a appt and they were walk ins!!!
by Dale from Norman Oklahoma
January 1, 2019
Strong work pickup , comfortable travelling pickup. It covered all of our needs. Towing livestock to long drives on vacation, It is a great truck!
They found everything that was wrong with my vehicle and worked with me about the repairs
Worst truck I have ever bought
by Marty Grams from Calgary Alberta
December 14, 2018
I got a lemon. Roof leaking, received damaged spare tire/equipment, transmission is slipping, heated seats failed already, the dealerships/service are awful. I will never buy another GMC ever. Not to mention, second model from top Denali... no heat to the backseat!!!
Always friendly and very speedy repairs! The service department was great when I had my escape towed in due to lack of power steering! It was fixed in two days! This includes the weekend since it was late Friday night!
Reliable and Very comfortable, fun to drive
by Panos from North Ridgeville, Oh
November 21, 2018
Never had any issues with the truck. Always reliable and perfect for hauling items back and forth. Gas mileage is great. leather seats and comfortable interior. The exterior design is an eye catcher.
Best salesman: Mike Joliff, very friendly. Works hard to earn your business. Helped us get the best deal possible!! Will definitely return for future purchases!! Love our new 2018 F150
by Elaerin from Sharonville, OH
January 7, 2019
I’m waiting to sign the papers to buy a 2015 Acadia AWD SLE-2. Took it for a test drive and it has what I want for my family. I can’t wait to take it home!
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