Traveling thru the area and 150 miles from my destination (so no prior relationship) and needed help with a Chevrolet diesel deceleration! Called ahead and was told to come on in! The tech and service manager stayed over an hour past closing to help me. I was already bracing myself that I would have to leave the truck and come back. Was fortunate to have family an hour and a half away that came to my rescue just in case. Repairs made! It would be worth buying from them just for the superior customer service in the service dept! So grateful!
I cannot begin to express how pleasant it was to deal with this dealership. I had the pleasure of working with Dom Maier. I could not have asked for a more polite, knowledgeable and professional person to work with. I live near Richmond Virginia and there are very many Dodge Chrysler Jeep dealers between here and Salisbury. I spent many hours meeting and talking to many of them. After one phone call to Dom and Mike Beauchamp I was done searching. This team not only helped me find the perfect truck, they made it extremely easy to buy. First rate experience from start to finish.
Good pleasant experience, salesman name was Noah good guy to deal with ,Vicki ,internet sales manager was great to deal with ,only issue was the finance guy who was nice at first, but when I said I was not getting any extra warranty with my purchase, he hurried up and got me out of there almost closed the door on me he is lucky I'm not like I used to be.
I had two vehicles to trade for one new one. Decided on the Ford Escape. Had bought from Pittsville Motors before. Salesman, Craig was very patient and helpful. Drove about 4 cars with different features. had the need for a certain range for monthly payments. Manager was very helpful and made this all possible. Not pushy or overbearing , but instead, very helpful and listened to what i had to say. Although i have had to Escape for just a couple of days, i really love it. It's just what I need and wanted.
You cannot ask for a better car buying experience. A nice family owned business; one of those businesses that reminds you of how life was when I was a little kid. Honest and no pressure, tons of "yes sir's" and "thank you's" . My truck is just like new and runs great. I would recommend Jim Lewis' to all of my family, friends, and co-workers.
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