Excellent buying experience with Jeremy Short.
He is a pleasant, consummate salesman and an asset to your organization.
The finance manager was good, also. (Sorry pal... forgot your name)
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
By far the best dealership I have ever been to, it is outside my area but I would never go anywhere else to buy a vehicle.
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
I have really enjoyed my car buying experience at Kevin Grover GMC. So far I have bought 2 vehicles there and both times felt no pressure from my salesman and I have left feeling like I got a good deal without all the haggling that you get with big town dealers. I know all the people that work there and they all have an interest in making sure you are satisfied with your visit and your purchase, plus the service after the sale is wonderful as well..Steven Willis
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
I have tried larger dealerships in bigger communities and thought they had more to offer; or maybe I just had an illusion of that possibility based on the size of others facilities. Kevin Grovers dealership proved me wrong, because when it came to competitive salesmanship and top-of-the-line customer service they rocked. Not only did they do a great job of competing with price point they blew away the customer service that I ever received at other dealerships. I will definitely be back, they have earned my future business for the forseeable future.
Beats all other models in it's class.
by Keith from Coral Springs, FL
January 7, 2019
Hands down, there is no other Full size SUV like the GNC Yukon "Denali", not even Cadillac, let alone chevy low end Tahoe and Suburban. GMC IS, PROFESSIONAL GRADE. Real Leather, Real Wood, not plastic and real metal on the dash. Won't find that in Chevy. Looking forward to my next one.
Mr. Neil King, Mr. Kevin Grover; Outstanding service. From the first call to the last handshake you made sure that my questions and concerns were addressed and you honored my no's as well. Thank you.
Worst costumer support
by Dctt101 from Plain City, Ohio
January 8, 2019
This is a nice truck except for a few problems 1. The paint is cheap and scratches fairly easily for the price of the truck. 2. No rear heat or a/c in crew cab 3. The worst costumer service ever. (Let me explain) I took my truck to two different dealerships for the same problem multiple times for the drivers assist warning. They replaced the sensors under the seat at least twice and now saying they need to be replaced again @ $658. I keep asking why the problem is always intermittent with no answer. I suggested they check for a short, but was looked at like I was stupid I am over my warranty by a little over 600 miles and GM says they won't help me. You be the judges
A very positive experience of purchasing a new car, great personal service, Neil King did a great job of detailing a Buick Lacrosse that we purchased. No pressure, everyone truly appreciated our business and displayed that in a very positive manner. Kevin Grover took time out of his busy schedule to make sure our experience was positive and he greatly appreciated our business. Neil and Mr. Grover made sure if we did have a problem that it will be taken care to our satisfaction, I would and will recommend this dealership.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
They were very helpful, courteous and friendly. Very easy to work with, trying to help us get what we wanted. This is our second purchase from them. We are very satisfied. I would recommend Neil King and Kevin Grover very highly.
by Yesenia from Garland, Tx
December 5, 2018
This car met all of my needs. Great to use it for our family vacation roadtrips, we really are enjoying it, love the interior and everything
What a Great experience we had purchasing a Jeep from Kevin Grover. Our sales associate, now our friend, Neil King was amazing. Such a kind, respectful and genuine guy. There was no pressure to purchase but he stayed and answered all our questions in a very professional manner. My son, daughter and I went out on a Saturday looking for a truck for my son and left with an incredible Jeep Saraha. I am grateful for Neil taking the time to help us with our purchase. He was a blessing. We had no intentions of purchasing a Jeep but everything felt right from the first handshake to the last. I will highly recommend Kevin Grover to any and all who want an experience like no other purchasing their next automobile. Thanks again. I will be a customer for life.
Will be my next purchase
by CellerRat from Fremont ohio
December 28, 2018
I like the look. Was looking at an AWD model. 20-30mpg going from a 12mpg truck. I recommend the leather interior quality seemed better than cloth for sure
Wonderful buying experience from talking to Mr Grover sales Neil King and also Kevin Wright..Straight up no double talk and the whole process was quick and now i have the car i always wanted.... I would recommend this dealership to all...
GMC Denali 3500
July 3, 2018
Everything I imagined for pulling the R.V. across country in style. The ride and comfort is second to none! Luxury at its finest! Highly recommend this vehicle to everyone!!!
Service during and after the sale is fantastic. I recently purchased my 2nd vehicle from Kevin Grover Buick-GMC. The sales staff is knowledgeable about the products, and the entire staff is friendly and always looks for ways to best serve the customer. They make the car buying experience an enjoyable one.
Coolest most capable truck I’ve ever driven
by Sharkboss3030 from Hillsboro, nh
August 7, 2018
This car is sweet, 32’ tires ko2 with 2’ leveling kit looks mean drives mean, have k&n air filter on it with dual exhausts so it sounds mean!!!!!
We bought our Encore here, got a great deal and came back for service because we got the first 2 oil changes free. We will never go anywhere else. Everyone is genuinely friendly and we love the sales people and service department.
Very stylish and roomy, nice ride.
by Tom from Boyertown,PA
December 22, 2018
This car is head and shoulders above all the others I looked at in it's class. The V-6 is very powerful and gets 25 mpg on the highway and 22 city. I highly recommend it!
Wesley was amazing in helping and helped so much more than I could imagine! Customer service was great not just from Wesley but all of the staff! Definitely will get our next car here as well!
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
I had a great experience at Kevin Grover???s Buick/GMC. I went in the office so I could let them know the car I was interested in and Salesman Neil King introduced himself to me took me out out for a test drive and told me the price on the car I was looking at. When we returned to the lot I let him know I was shopping around and he give me his info and let me go with out making me fill pressured to buy the car. By the time I drove off the lot I know that was where I wanted to buy my car. I did not have the best credit but the finance department worked hard and got me a great interest rate on the car I wanted. Before I drove the car off the lot it was detailed, full of gas and all the options on the car was explained to me. Before I left Kevin Grover himself came out and introduced himself and thank me for my Business. I would recommend them to anyone.
by Eric from Ammon
December 20, 2018
The room ans comfort of this truck has no equal. Power and pulling power plus all the tech is by far the best i have had.
The salesman was very informative and was able to explain everything we needed to know and has offered to help us at anytime we may need help.Te finance manager was also very and explained the many options we had in service.
This is a great truck!
by babyboyb from Caldwell, ID
October 19, 2018
I own the 6.2L 1500 Sierra and I love it. Although I only get 12.7mpg, the power makes up for it. I feel as though I could do anything necessary, and if the apocalypse came, it would keep me alive easily! It looks great inside and out, and I don't have to worry about any engine issues.
After much research, I decided on a Honda Insight. I called Muskogee and decided to test drive. I fell in love with the car and bought it a week later! I was happy with the customer service and the personal interest...text and phone included!
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
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