Excellent experience with every aspect of buying my new RAV4 at Fuccillio Toyota in Grand Island. The entire team (James, Jay, AI, etc.) took such great care of me.
They sat down and took the time to listen to what I was looking for and how much I wanted to pay and made it happen. I had already been to a couple of other dealers and can tell you that the personal attention they give separates them from the rest.
This car is loaded with so many navigation features that it's a bit overwhelming! But they sat in the car with me and spent as much time as I needed to get it set up and walked through it all.
I was a 20+ year loyal West Herr customer and did not receive the type of treatment I would expect, but the team at Fuccillio Toyota in Grand Island went above and beyond!
there is a reason these have a cult following
by RickRunner from CASA GRANDE
December 27, 2018
the 4Runner is an excellent vehicle, whether you're taking it on off road trails in Sedona or just simply running to the grocery store, this SUV is capable of it all. When purchasing a 4Runner you can rest assured that in the legendary reliability of Toyota and that these vehicles are built to last you hundreds of thousands of miles. the styling is rugged yet classy and i feel it truly has a timeless look that will never go out of style. When I get behind the wheel of my 4Runner i am comfortable with the ride and peace of mind that it can tackle anything I am planning on doing or going.
Employees are very professional, you do a great job servicing my vehicle. Popcorn is the best! Very nice waiting room. Top of the line Ladies restroom.
Lexus GX 460
by Maisha from Gloucester Township, NJ
December 28, 2018
Love this SUV! Rides smooth and comfy. It's a total different experience for me and I love it. I have to get used to the size still but that slowly but surely happening. It was purchased used but looked as if it was a 2019 as opposed to 2016 with only $23K miles on it. No regrets on this Lexus and so far, others love it too!
Took me in right away, service was excellent, fast, efficient, Lisa who waited on me in service department was awesome!!
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
Prepared, on-time and professional. Service and Sales have always take care of my needs. This is my third Fuccillo car!!
by Timtothy from Kittanning
January 11, 2019
I have it for only 2 months,but its nice to drive.Lots of room inside,quiet and smooth ride.One con is no speed control for intermite wipers,one speed only.Nice looking interior. I hear that toyota is reliable,will find out. Checked mpg,22 around town ,27 trip
The employees were EXTREMELY COURTEOUS and very helpful I would tell all my friends about the deals ( $1 inspections in November) and the people that treat you like gold.
Most people are whiners and can’t drive
by John F from Princeton NJ
January 12, 2019
Bought a 2018 Camry SE left over in ultra white with black interior. So far I love it. I’ve read many online complaints about the 8 speed Trans. I’ve had 0 problems with it to date. The car does learn your driving habits so it may take a few hundred miles for both you and your vehicle to learn each other. It’s quiet smooth and handles lovely. Very sharp looking. I’ve owned Honda’s Chevys Fords Chrysler’s Etc. been driving anything with wheels for 20 years, this is my first Toyota. I was going to go with the 2019 Accord but HATE the new Fast back design and the fact they only come in turbo which cooks your engine over time turned me off to them. I opted for the Toyota’s Camry SE instead. I Love the new sporty look and interior and the engine is more than powerful and peppy without all that turbo nonsense. My biggest complaint in there’s no heated seats in the 2018 SE other than that it’s a well designed sporty reliable car . The technology is unparalleled to anything I’ve have had personally. The Entune takes some getting use to but I have no major complaints or objections. No CD player but who cares with the way music is on our phones now. Might as well have a record player installed next to your 8 track deck if that’s what you want !😂 if you want a reliable car with a great reputation I suggest get one . Happy Hunting to you.
Everyone was very polite and friendly. Brought my truck in for some service. They were speedy. I couldn't ask for any more.
Chrysler has come a long way!
by MrX from Rio Grande
December 7, 2018
I rented a 300 White in California, overall the car was great, good power, good handling all worked as it should. The only drawback is that this car gives from 21 go 23 MPG combined, it consumes as much gas as a economical V8. If it would give about 30 to 35 MPG it would be a mlm perfect car. I got 2 V8's that are much older and provide the same MPG.
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
by Traverse Lover from Bainbridge, GA
January 12, 2019
I love my Traverse. It is dependable, and is comfortable. It is roomy inside and has plenty of room for storage in the back. I would buy another one if I could.
If it was possible to give 6 stars I would!! From the customer service to the repairs provided I was thoroughly impressed with this Volkswagen location.
Very bad quality, A/C Problems, 2015 models
by US from Phoenix, AZ
November 21, 2018
Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.
Return customer and always satisfied! The sales people have never been pushy at the Lockport location which will bring me back always. I got a great deal on a brand new vehicle and couldn’t be more happy with the whole experience. Thanks guys! ✌
Fun to drive
by Jennygrl77 from Mechanicsburg, PA
December 16, 2018
Decent gas mileage, handles great, I like the large dash screen with navigation. Owned less than a month, no issues for far other than lack of storage space.
Dan K. was very patient and accommodating through what might have been a difficult situation!
New To VW and think we’re gonna like it
by NewVWdriver from Edmond, OK
December 27, 2018
Have not had the vehicle but about a month. My wife is the main driver and really likes it. I have driven it on several occasions and enjoy driving it. Interior is nice and appears to be of good quality. Not sure about the auto engine off at stops. It is a little jerky when it comes back on, but this option can be turned off. Even with it off, the car has immediate sensitive acceleration, but this may be something I’m just getting use to and will adapt to it. Overall very satisfied.
I had my front headlight replaced with other basic maintenance on my 2017 Tiguan. I was in and out in less than an hour! The staff were great and knowledgeable. I would definitely go back!
Would buy again
by JARHSC from Iowa
April 13, 2018
I love the mileage, average over 32mpg, city and highway. being a hybrid I thought it wouls be low power but it has plenty of get up and go. recently had it in the Rockies, no problems. Averaged 22 going up and 99 coming down!
Sales people were very nice. Found the car I needed in no time. Very thorough when cleaning the vehicle before purchased. Made it as enjoyable experience ( as enjoyable buying a car can be).
Pretty car but
by Anna from Pasadena Maryland
January 11, 2019
I bought a 2016 A3 convertible premium plus package. While it is very stylish and pretty car. Inside there is no voice activation and Siri on apple phones gets shut off every time phone syncs to car . Also no power seats. It was A pricey car for the little options you get. Performance and style are the two big winners with this car.
Sophie was great and I love my new Kia Forte! Thank you so much again Sophie! Would definitely recommend her and this dealership and buy from again
Great car for the investment
by Thom2154 from Santa Rosa CA,
January 11, 2019
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
My Wife and I were in the market for a new vehicle, and after stopping at many dealerships (leaving unsatisfied) we found ourselves at West Herr Kia in Orchard Park, NY. We had the pleasure of working with a knowledgeable, enthusiastic representative named Luke Churik. We received a phenomenal education on the multitude of vehicles available to us, and a thorough explanation of the processes mitigating the trade in of our old truck and the purchase of a new ride. I can honestly say that this is the first time I’ve left a dealership having COMPLETELY enjoyed every facet of the operation. All too often you walk into a dealership excited to complete a rather significant transaction, and are immediately turned off by an interaction with a cheesy, want-to-be professional salesman who thinks that their cheap suit makes them the absolute authority on all-things-automotive. Not at West Herr. Thank you Luke for great a great experience. This place has a great inventory (I mean great. West Herr has a multitude of dealerships right in town which can deliver pretty much and brand of car you’d like to check out) knowledgeable employees, a prim and proper facility... A++
Best Vehicle I have owned.
by email@example.com from Estes Park
January 10, 2019
This car has body damage however the interior is in mint condition, still smells new. Unused floor mats. Always kept floor liners so original carpet is also in excellent condition. I was told by body shop that he could get two doors for about $800.
Sophie was so great and knowledgeable! She answered all my questions and was so kind and helped me find the right car for me. I am so happy with my Kia!
SECOND KIA I OWN
by TEDWESS from LADYSMITH, VA
December 21, 2018
JUST AS RELIABLE AS MY 2007 KIA SPECTRA SX. GOOD MILEAGE PER GALLON, PLENTY OF POWER. LOTS OF LEG ROOM BOTH FRONT AND BACK. CONVENIENT TOOL TRAY IN THE BACK
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