Used cars for sale near Highfield-Cascade, MD

WONDERFUL EXPERIENCE WITH SALES AND TRADE-IN TRANSACTIONS AT MARTINSBURG KENT PARSONS FORD!!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Regular service and recall item. They always finish quickly, are fairly priced and are friendly.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I used the Ford app to schedule the appointment for the first time and had no problem. I arrived a few minutes ahead of my appointment they were able to check me in and complete the oil change and tire rotation in less than 45 minutes while I waited.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

I bought my Chevy Travers from this dealership and it was a great experience. From the time I walked in till the time I drove out they made you feel right at home

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

I had a oil change and transmission check. The work was done quickly. The service lane assistant Alli Smith was very professional.All work was done well.

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

Service was excellent and the did everything exactly as they said the would! Very easy process!

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

First, Bernadette Passarerallo at Buchanan Kia is who and where to go for your next car purchase. She made sure everything was right, went smoothly and I was happy with everything before I left the lot. Service I wasn't able to have my car serviced at Westminster because my work location chanced to Hagerstown. I tried to have it serviced at the Hagarstown Kia. Hagarstown Kia acted like I was putting me out and I wasn't able to schedule anything. So I had to go across the street to Nissan where I used to get my car service done, they got me right in.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

Did not end up purchasing the car , but their communication was excellent. Would likely try them again.

this truck met all of. my needs is. very. strong very powerful and. very. clean inside and. out is. very nice. work truck runs and drive great

Very pleased! Purchased a Highlander Platinum used with less than 150 miles on it. Bargain of a lifetime. Justin Luttrell took excellent care of us.

Timely And friendly service. Customer waiting area was comfortable, quiet and clean.

just bought my 2026 equinox, not to happy with the snow Ice mode vs having AWD , on thing I would change is getting the AWD that also has a off road package. I am also not happy with not being able to add roof racks after market. Do very much enjoy the added space unlike my 2018 equinox it is definitely bigger and more spacious. gas mileage is good . the interior is very nice and love the heated steering wheel as a standard now. overall I rate my 2026 a 4/5

As I was looking for older, reliable vehicles, I came across this dealership. They have a great selection of those. Had a pleasant experience with them!

I love the sporty and concise built of the car. The car drives smooth. Makes my commute very easy and comfortable. In addition you have a great place to your car for any problems

An Absolute tremendous job by Cobey. really knows his product. Jamie the sales manager was just as impressive. I would recommend to everyone I know.

Great work van, smooth, lots of power, fully loaded with Bluetooth phone connectivity, cruise control, power mirrors, audio controls on steering wheel! 6.0 V8 engine, lots of room in the Cab and Cargo area! Good looking van!

Austin did a great job to make the entire buying process smooth by explaining the features during test drive, answering all my questions through-out the process, helping with my trade-in & finally making the new vehicle up & ready before the handover. Would recommend him !

This is our third Rav4. Love it comfort, handling, mpg. Etc. Handles great in all Driving conditions. Like the comfort package Option and the drone mobile app.

Service was excellent. Called the dealership inquiring about a 2010 honda civic. The sales representative, Shane Heimberger, put me on hold to verify the car was still available and physically held the keys so it wouldn't be sold while we were on the way to view it. Car was exactly as described, and parked on the side awaiting for me to test drive. Shane, showed us the inspection information and basically told us everything that was wrong with the car. Purchased the car, and they delivered it the next day to my home over an hour away. Very pleased with the service, would definitely recommend them to a friend.

We purchased the 2015 MKX as used with low mileage. Very stylish and we love the color inside and out. The controls are difficult to locate to increase/decrease the fan speed and other control items. Overall, I have been very satisfied so far with minimal issues; a/c diverter had to be replaced, however, the ride is rough as compared to our smaller 2019 MKC, and I mean a notable difference w/ approximately the same mileage driven. The best ride we have is our 2006 Ford F150 of course it has a little longer wheelbase.

Although I purchased a car from another dealership, I was impressed by the prompt communications. Thank you

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

Our salesman was Eddy and I cannot say enough! He was friendly, very knowledgeable about all of the cars we looked at and was not pushy at all. I ended up driving away with a new car and I couldn’t be happier! Thanks Eddy for a great car buying experience! I will definitely be telling all my friends to go see you when they are buying their next car.

I traded a 2021 Telluride for the Carnival because it was more practical and versatile for transporting young children. Although they had the same trim levels, the quality of interior materials - seats, door panels, etc. - in the Telluride were superior to the Carnival. The "ride," handling and comfort of the Telluride also far exceeded that of the Carnival. I miss the Telluride but appreciate the functionally of the Carnival.

The entire experience at Sheehy was awesome! From Kevin, the sales representative, to Clint, the manager, my entire deal was treated as if it was their own! They made every decision in favor of the buyer to make it feel I was being taken care of and treated right! Highly recommend the entire team at Sheehy VW in Hagerstown!

I purchased my Outback Premium in 2022 new. Liked the color. silver, and didn't want moonroof or a lot of extras that could break. Bad battery experience has really disappointed our experience although the cars performance and comfort has not.

Just pick up a used Tacoma. I'm vert satisfied with my purchase, price and many thanks to Ashley for all of her help.

Great vehicle. Comfortable ride and easy to use buttons. Spacious and the bird’s eye view as well as the multiple other safety features are invaluable.

Eight years in my Ford truck. I love it. I looked at GM trucks (Chevy & GMC), still nowhere nears as comfortable as a Ford. Yes I’ve had all the known issues but carried warranties for my truck so transmission has been overhauled. Cam phasers twice (Covered by Ford one and Warranty 2nd time). Just overhauled the front end (bushings, control arm assembly, etc…). Truck still runs like new and rides even better now than when I bought, she is finally broken in and I love my truck. For taller drivers like me, Ford is way to go. Ford has more cabin space than any other truck out there. Ford trucks have the best styling and more towing capacity than anything else in the mkt. Next truck will either be a Raptor or F-250 super duty.

If you really want to buy a car,truck, suv or etc Louie is your man. Our family and extended family all continue to come back to Louie. He is very honest and looks out for you as the buyer. Customer service is his #1 priority. He is busy so be patient as it’s totally worth it.

2023 Mitsubishi Outlander SEL BLACK EDITION. I bought mines brand new on Nov 2022. So far it had a recall for firmware update. As of now. Almost 15 k miles and no issues. I love all the features and was told ot doesn't have the issues its predecessor had. Mitsubishi invested millions in the 2023 models so hopefully I can get 200k or more miles out of it.