first of all, I thank God that I've got a good and very honest salesman From the person of Mr. Fred Kabrite who assist us with all the politeness and not pushy type of person in dealing. he gave us great time for choosing the right car and great time in dealing. he is our man.
Moe Halawa is the man to see. The customer service experience he provided was so amazing. He had work with us to ensure we got we came for and not to leave the dealership empty handed. I would definitely recommend him and Honda of Pasadena to friends and family. Go Moe!
Moe was EXCELLLENT. Made a smooth, positive car purchase experience. He was not pushy, knew his cars, and very patient. He was very personable and resposive! I bought a honda accord coupe 9 years ago and got a second honda to replace an infiniti. The car is AWESOME Honda 2018 EX-L Sedan
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
This is the second vehicle I have purchased from Sierra Honda in the past 28 months. If you are in the market for a vehicle then go see Frank Gray in the Internet dept (same sales person for both transactions). Their service department is good as well-I???ve had good experiences with Tina Ming for maintenance. They also have a cafe there to kill time and they will text you updates while your car is being serviced. I have always been treated fairly, great deals and service all around.
Shahnaz was professional and kind from the moment we arrived at the dealership. We took a long time deciding on our car and Shahnaz never made us feel rushed or pressured. Thank you Shahnaz for being such a positive and helpful person throughout the whole process.
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