I travelled 4 hours to look at a low mileage car advertised on Cars.com. I made an initial inquiry by email. They called and provided all the additional information needed in a prompt manner. When I travelled to the dealership, the car was inside clean and ready to be inspected. The atmosphere was very professional and not like the "Circus" atmosphere I have experienced at some car dealerships. Everything was handled smooth and efficiently.
The service department is the best! I have purchased 2 new Acuras from this dealer and the whole staff was awesome. Thanks to Julie, Dan (sales), Eric (finance), and all the guys in the service department.
On a Sunday I inquired about a used car Byers Kia was showing on line. By 8:00 I had two responses. Jared, the first response was the salesperson I worked with. I drove up from Cincinnati on Monday morning. The entire staff was great to work with. They offered me a fair trade in. We agree on a price for the new car. The transaction was quick and I drove the car new car him that day. Thank you Jared!!!!
I had scheduled an appointment to have oil changed and tires rotated. I arrived about 10 minutes early. I was told it will take a little over an hour but it was ready and washed in around 30 minutes. I am completely satisfied with service at Byers KIA.
Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
I've been taking my Acura TL for service since Honda Marysville's $39/39 minute deal can't be beat. I went yesterday, and for the first time, the line for an oil change was very long. I really needed it done, and luckily I brought some work with me to do while I waited. Jason was extremely helpful and a pleasure to work with. My wait was a bit over 90 minutes, and sure enough, they stood by their 39 minute guarantee. The work was done, my car was clean, and Jason made me feel like a valued customer. I have 2 Acuras and will only bring them here for service. A+!
I went in wanting a used Jeep renegade and after going over all ththe details Richard Norman helped me pick out a Honda Civic! I’m so in love with my new car! It’s not at all what I thought I wanted but he listened to what and needed and was very patient with me! I would recommend if anyone is looking for a new car to go see Richard at Honda Marysville! You won’t regret it!
Jay Thompson was great! No pressure! So helpful! Went out of his way to help us find a good car in our price range. He stayed almost 2 hours past closing time. Very friendly! The best experience I’ve ever had with any dealership! Steve Willis stayed 2 hours after closing also! Very nice! Both of them put us at ease. I never felt like they were trying to hurry us out even though it was way past closing! Great people!
Amazing dealership with AWESOME customer attention
by Jessica from Galena, OH
August 1, 2018
No one in this dealership disappointed! They were all incredibly attentive and knowledgeable about everything “Honda”! It had been awhile since I purchased a new vehicle and I’d never owned Honda. I happily left the make of car I’d been loyal to and now I’ll never look back. My car has been AWESOME and the personalized service and contact Honda of Marysville gives their customers is second to none! From sales, to finance, to service, everyone at this dealership worked to make my car buying experience fantastic! THANK YOU HONDA OF MARYSVILLE!!!
The experience my family had at your dealership was unbelievable, we left with the purchase of a new vehicle however the personnel touch that Ericka and Jamie showed us went above and beyond.1 st class people doing their jobs with a personal touch ,we are customers for life ! Thanks to both of you for the experience!
Your management team should be thankful to have great people like the both of you on there team !
On our way from Columbus to Michigan and had a tire losing air. Pulled in there and they plugged our tire very quickly. Thanks Wagner. Westerville Ohi
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