Used 2016 Honda Pilot for sale near Buffalo, NY

The customer experience at Duval Acura is always superb! I am always greeted with a friendly smile, kindness, patience, and prompt service. The team members go above and beyond to communicate any information relative to my car services or necessary repairs.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

Easy to schedule, they texted before doing the week. Excellent service coordinator . I absolutely love my Buick encore: I wish my lease wasn?t up next year already .

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

My visit today was handled just like my previous visits..very professional and friendliness overload. I have made 3 visits since my December purchase and I am impressed by the communication and updates I receive before and during my visits. Thank you Quinton Kirby for getting me in and back on the road with very little wait time.

Bought a nicely used Honda Pilot SUV at Honda of Reseda, Reseda, CA, make sure you speak to Amir-sales and/or Tony-mgr. Great set of nice professional folks. You can tell everyone likes working there. They will give you the best price, too.

Nate at Bristol auto mall was the best. He helped me and my husband get into a nice and safe car. Every other dealer we bought from was totally a junker and piece of crap. He and the people there took care of me and I can’t thank him enough

I love our 2016 Pilot EXL AWD. We bought it as a one year old CPO coming off a lease. It has had its share of the first year model blues. Not as reliable as I want it to be, but once the bugs were fixed, it’s been pretty smooth sailing. I love how it’s always ready for any adventure. The extra room is always welcome as we drive up and down the East cost between FL and NJ. We get to bring everything we needed and never worried about the weather. The AWD is great not just in the snow, but in any weather. Best AWD I’ve driven in the snow. The VTM4 AWD works so well, you’d think you’re driving a full time 4WD vehicle in the snow. It also helps in the rain as well. Accelerating with this much weight and a powerful engine requires a lot of traction. Coming out out of a corner in an incline, most front drive vehicles would spin their tires before the stability control stops the spin to regain control. The VTM4 senses the incline and automatically applies power to the rear wheels adding significant traction. Never spun the wheels of our pilot in the rain. Our FWD Passport, on the other hand, looses tracking during acceleration in the rain specially if it’s on an incline. One regret for buying that AWD SUV. We thought we won’t miss the AWD in the south. Now the 2016 Pilot certainly had so many bugs that would deter a lot of people from buying it used. We had the CPO warranty. And on top of that, we bought an extended warranty just because. Turned out to be a good idea. Most the the quirks happened during the warranty periods. From an expensive evap failure to transmission problems to sunroof issues to battery replacement. We had the famous transmission judder that required multiple visits until they finally had a permanent fix. Multiple fluid flushes and a software reprogramming took care of it. The sunroof didn’t want to close at times. Weird considering we don’t even use it often. Warranty covered everything. After the warranty expired, I learned that resetting the sunroof was an easy task. There were a few problems that I couldn’t remember or not technical enough to understand, but they were all fixed under warranty. Now driving it without warranty. So far it’s been good. Just keep up with the maintenance schedule and it should be fine. Replaced the OEM tires with Michelins CrossCimate2. It feels like it can go anywhere. Wet driving was further enhanced. The OEM tires had good traction, but wore out too quickly. Silly me bought a second set before going to Michelins. Overall, it’s a really nice SUV that’s fun to drive. It has plenty of power to haul 7 people easily or 3 people, one small dog, and everything needed for long distance traveling. It has an awesome AWD system that can get you anywhere. It helped us navigate around flooded areas on our way back home after Hurricane Irma. Where smaller vehicles couldn’t pass, we went through. The things we went through would have stranded a less capable SUV. Only thing missing really is CarPlay. We missed it my a year. Oh well.

Great service, from phone contact to arrival to completion of service. Everyone I was in contact with was helpful and honest. Service was prompt and correctly performed.

This is the best car I've owned. The Touring includes a third row and backseat entertainment (dvd player). Perfect for a family. Never had a problem with it and still going strong in 2023.

in and out in 3 hours fastest time ever buying a car no complaints. had excellent help in Eric buying the car it was exactly what we wanted

This was the upmost easiest, stress free experience I’ve ever had purchasing a vehicle!! Danni & Austin were phenomenal!! They made it so easy to enjoy car shopping which I’ve never had experience in the past!! These two guys are amazing @ what they do & I greatly highly appreciate & recommend them & this dealership!! My son was very impressed & highly satisfied with his purchase as a first time car buyer!! Thanks again to Danni & Austin, I want to be ya’lls bestie for life, we all left smiling & excited as well as very satisfied with the great customer service that was delivered, great job guy’s!! Be back soon for another purchase!! Blessings!!

Excellent customer service and plenty of refreshments and tv available to help with the time going by. Would definitely recommend this dealership to anyone needing services

I recommend this dealer and Logan, just a good experience. They were out of our way but i tried another Hyundai place and nothing beats this place. Thank you

Looked at a truck we were interested in on a Sunday morning with John Lewis and he made the sale and us driving it off the lot in the same day!! Great service as always

Matthew was excellent at listening and helping me find just what I needed. We will be back!

Aaron, our salesman and Kim the online consultant were great. Jeff was a bit indifferent and unwilling to barter too much. Otherwise, I was happy with the overall experience.

Very professional and customer friendly.Had a very busy day so the gave me a rental. Thanks for everything Germain Family!!!

I plan to be a life-long customer. I have been taking a car into AutoNation Dulles for over 10 years now. Over that time, they have consistently provided excellent customer service. As a female, I have experienced other repair shops that don't really listen to my problems and questions or dismiss me that I don't need repairs. But at AutoNation Dulles, they have always answered my questions and listened and looked into my concerns. I love how they provide quantitative evidence for problems and check-ups - such as showing the battery life report, the tire wear numbers, and the alignment report. And then fixing items accordingly. I have even had a few occasions in which I was concerned about a problem, but they allayed my fears with evidence and explanation - meaning that these were times they COULD HAVE oversold me for something that I did not need, but they did not. I feel confident that they are providing honest advice, and I don't want to take my car anywhere else. I buy specific cars so that I can bring to AutoNation Dulles for repairs. I love their convenient scheduling system. I also love that they don't berate me with a ton of questions, looking to expose my ignorance about cars (like other repair shops do). They simply make it so easy and convenient. I also love that I can sit there and wait on the car, and get lots of work done, as they have a nice seating area with electrical outlets, suitable for computer work and Zoom calls. Or I could even go on the trail and go for a run! Thank you, AutoNation Dulles!

Greeted by friendly employees. Smooth drop off of vehicle. The text updates in status of vehicle as well as details of inspections of vehicle were very helpful and knowledgeable. AutoNation Corpus Christi did an amazing job all around and I am very satisfied with the quality of service on my F150 truck.

Great place to do business. Great customer service and they will go above and beyond for you. Highly recommended this place great Seattle team. Thanks again.

Went in for oil change. Got in right away. Out within an hour. Customer Service was great. Facilities very clean. Overall was a great experience.

Great experience. Erek W was knowledgeable, relaxed, and made sure every question was answered. thank you

I had the best experience I’ve ever had purchasing a vehicle. Billy, the sales rep was very informative, patient and kind. Daniel in finance was very thorough in his explanation of warranty and additional benefits. Overall, excellent service from everyone.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.