Very energetic and helpful. Very good at follow up. I probably got 10 calls a week checking to see if there was anything else they could do for me. They even called to see if some had called. I ended up not buying the car I looked at. It had more miles on it than I wanted.
by Amy from Brandon mb
January 9, 2019
8 seater fits my family of 5 (not a van mom!) so this was perfect! Got everything I wanted a more. Only down side is it’s not the greatest on gas.... that I’ve noticed so far!
Inquired into an auto they had for sale. I was contacted quickly; however, the vehicle I inquired about was no longer available. other vehicles available were not what I wanted or interested in. Purchased another vehicle at a local dealership.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
Paul went above and beyond!!! Very personable and professional...will recommend him to anyone who will listen!!! Best buying experience of my life, and he even taught me all the tricks with the new technology!
Least reliable Honda I’ve ever owned I’ve had many
by Jay Bono from Powers Lake, Wisconsin
November 28, 2018
Bought the 2016 Pilot new to replace our 2009 that my son inherited with 180,000 miles. At 40,000 miles the Pilots reliability went from I Love this car to what the xxxx is going on! Dash light illuminated and the vehicle slowed to a crawl. My wife is a Sunday slow driver. Highway miles mostly. Kenosha Honda reset the computer,
Replaced catylatic converters vehicle spent over two weeks in shop. Got the vehicle back all the lights were back on again. Vehicle brought
Back to Kenosha Honda, got it back a week later unwashed,with it ’repaired’ again. Drove it straight to a Toyota dealer the next day and traded it for a new 4 runner. 2016 Pilots are no good. I have a 2009 Pilot with 205,000 and a Accord with 120,000.
I had the pleasure of working with Alex. I appreciated his straight forward, not pushy sales style. We were easily able to communicate via email so I was set to go as soon as I got to the dealership for a test drive. He showed other options without hesitation.
So far so good.
by slesh from Hartland, WI
December 13, 2018
Too soon to give a good review, but so far so good. I like the towing hitch being standard. I wish the wiring was also included.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Comfortable and extremely reliable!
by TexasFan from Belton, TX
December 23, 2018
I absolutely LOVE this vehicle!! I just need to get rid of a car payment for now; but I definitely will buy it again! It is the best vehicle I have ever owned! I love the newer crossover body style!
I went into Elhart Hyundai to get a new vehicle and Junior took great care of me while we were getting me into the vehicle I wanted. Caryn was wonderful as she got me a loan with a great interest rate. I could not be happier. They even followed up to make sure things are good with the new vehicle.
by Pilot Mike from Macomb, MI
December 30, 2018
What can I say, this is my third Pilot. I traded my 2006 in on the 16. For me, there is no other. Go Pilot!
If you want someone that genuinely cares about you and will do anything to insure you get the best deal go to brittany. She has helped in so many ways I'm so happy I made a deal with her for my 2014 Chevy Malibu! Best dealer ever
Love this thing!
by Lee from Elgin, SC
January 6, 2019
This car met all of my needs and exceeded my expectations! Extremely comfortable, roomy, and loaded with options. The ride was much better than the comparable Highlander.
My husband and I purchased a Buick LaCrosse from Crown motors in 1912 and was very happy with the treatment we received. Very courteous thoughtful and helpful consideration from Craig Baas. Whenever we came to the dealership we were treated very well and all of our needs were met. When I need a new car I knew that I wanted to have the same treatment. I purchased my new Buick LaCrosse Avenir from Crown Mitors with Mr Craig Baas taking care of every thing I needed. I very much appreciate the care I received. The service department is exceptional. I feel we are always treated with dignity and care. I tell everyone about this dealership and the people involved. Thank you for your help and especially your consideration. Service is everything to me.
by Nancy from Leesburg, VA
December 18, 2018
Very comfortable spacious SUV. Hope it lasts 14 years like our last Pilot. Lots of new safety features on the 2016 like side and rear cameras.
Doing business with Crown Motors is like doing business with a good friend.
Fair, honest, delivering what they promise, shaking my hand and saying a sincere "Thank You" means a lot to me.
Our client representative showed us all the features of the car and taught us how to use them. We left the dealership with a clear understanding of the cars features, warranty and service provided.
This is my new home for new cars in the future.
Most excellent to drive and own this car
by I Mohammadaiyob from Frisco texas
December 6, 2018
This car meet all i need for my family. My kids love this car and it easy to understand all the features and very spacious
Crystl and her husband are amazing. Great buying experience , willing to work to get to the right number. Fair price for trade in and excellent price for car.
Most problematic Honda car I have.
by Honda Fort worth Tx from Fort worth Tx
December 6, 2018
I had 42,000 miles in my Honda Pilot 2016. Since then , I only travelled 2x for out of state and most if the time just in the place. But now I heard some cracking sound when you turned and brought to to dealer to fix it since I still have warranty on it. I brought like 10 times like every after repair , still the problem occurs. The radio fm are very poor sound balance system, start up are poor too, sticking break pedal so I have to used remote start engine. , 1st year of owning it, the battery’s was dead. Now I brought all this attention to the AH M but they regret and denying the problem so they have to protect from damaging their reputation. Thats what all the business is. We are silent but being consumer we should do something about it. We have the right to question since we are paying and buying this brand or product. We are your reasons why your business exist.
I needed a decent work-truck at a good price. I shopped around a bit and came to Best Buy Used Cars after seeing the truck I wanted on Cars.com. They were super friendly, easy to work with, and got me financed. I was on the road within two hours. Truck is in great condition even though it has higher miles. Jennifer and Marco were great.
Reliable and spacious SUV - excellent value!
by PaulinIllinois from Buffalo Grove, IL
December 26, 2018
We bought this car brand new and have enjoyed it for the past 5 years. We no longer need the car but, otherwise, there are no problems with the car. The 2013 Honda Pilot LX is an excellent SUV - very spacious, comfortable to drive, super reliable and handles the Chicago weather. Would readily buy this car again.
Mike Vanhohenstein was excellent and the whole dealership is top notch. Extra effort in getting my car delivered when I needed it and no hassle selling process.
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