Used Toyota Highlander for sale in Grand Rapids, MI

Earl Thomas was an exceptional sales person. Patient and helpful, not pushy. Let my wife lead the way since it was her car...she did her homework and Earl was very helpful and informative as was the rest of the Kool staff including Rob & Bruce. Got a great deal on a new Highlander and we’re both delighted.

I traded in an Infiniti Q50 Red Sport which I loved but lacked the size and storage for a move from California to Texas. I bought this 2019 Highlander with slightly over 20k miles on it. Beautiful copper color, great interior. Two days later we were on our way to Texas with 2 dogs and a whole bunch of stuff in the back. Cargo space is top notch and after 30 hours and 2k miles it exceeded my expectations! Great power and gets great mileage, it was on Eco mode at 75/80 on the freeway going through CA, AZ, NM and Texas. I'm 5'3 and my friend is 6'1 and we both found it very comfortable and easy to drive. My fav feature is the radar cruise control: Even at a high rate of speed it would slow down everytime a semi or car would move over and that happened ALL THE TIME then speed back up like I was doing it. I was blown away. I wish I got the presets and running boards but otherwise, I'm thrilled with this Highlander; it won't be my last Toyota.

I was very pleased with the knowledge, honesty and friendliness from all the staff.

This car met all my needs and so far exceeds my expectations! Has all the bells and whistles this year could have. Also it has lots of power!

Did great for our family of 4 with a large dog. Great room. Very reliable. Handled well. Only disappointment was gas mileage, which was lower than my pick-up truck.

We had a excellent experience with Jose. He treated us respectfully, without any pressure. He listened to us, and was very knowledgeable in order to get us in the right vehicle. We found a great car, it even had a switch that wasn't working and the dealership fixed it quickly with no questions. The whole process was pleasant and efficient.

This is my second Highlander. The first was a 2008 model and still in the family running great. This model has also served me well. I have 75,000 miles on it. I bought new tires at 60,000 and just had the battery replaced 3 weeks ago. The car runs great!

Always a pleasant and efficient experience. Have been dealing with Glen for years and always appreciate his opinion. He has taken good care of us. I'll be back when needed.

I got a used Highlander from IDEAL half an year ago, it fits its description as a family utility vehicle. Especially when starting and driving at low speed, the electric drive is very fast, no sound, has a big difference from the traditional gasoline car. When the speed is over more than 80, it has a big noise, rapid acceleration of the engine vomit roar, mixed common disease, comfort level is general. Driving downtown really saves fuel. Especially the traffic jams, not to mention the highway, which is better for downtown. It would be nice if most pure urban transportation had a need for space. If there is a plug-in hybrid version worth recommending.

Outstanding customer service, they went above a beyond what a typical dealership would normally do. After buying my used truck from them I decided to ask if they would take care of an issue that I knew of while buying the car. They could of said no because it's wasnt covered under warranty. They took care of everything and gave me a loaner car while the repairs happened. On top of the customer service they gave me more money for my trade in that I ever thought possible. Highly recommended and I am definitely going back next time I need a vehicle. Appreciate it guys

Smooth ride with tons of safety features Great gas mileage Roomy Only dislike is no Apple car play. Will buy another in future 5 stars

I had a great time with Larry and Jeff. I HONESTLY CANT FIND ANYTHING WRONG WITH MY VEHICLE. Super clean drives great. Appreciate you guys. Thanks.

We chose a Toyota again because of the value,safety and features we wanted. We have owned Toyota vehicles for over 30 years and have found them to be reliable and workhorse cars. We trust them to build a great car and are not disappointed with our newest choice! Thanks again for a wonderful car that we look forward to driving for years to come!

We bought our 2012 highlander in 2021 with 220,000 miles on it. After taking it on a couple of trips the alternator has failed but it was the original. This suv was great in the snow this past year and the ac on trips last year made a great people hauler for the family.

I recently purchased a new Ford Mustang Mach-E from Zeigler Ford and Bill Meier was great to work work and provided an enjoyable car buying experience.

We purchased our 2020 Highlander in November of 2020. It is the XLE trim line and traded in our 2015 ML 350 Mercedes. Couldn't be happier with the choice as it is comparable to the Mercedes. Gas milage is in city averaging 25 mpg and highway reach as high as 34.1 mpg. This is all on regular as opposed to premium on the Mercedes. Car rides beautifully on the road although the Bridgestone tires cause some outside road noise. When the tires are worn, will switch over to a softer tire to lessen the road noise, The car is a keeper and truly enjoy all aspects of it. Would recommend to anyone who wants a top notch vehicle.

I've been purchasing cars from Tony VanGelder at Crown Motors since 2005 and every purchase has been a pleasure. Just picked up a Highlander and it was a breeze. Ed processed the transaction super fast and as always, Tony rolled out the red carpet. Highly recommend Crown for any new or used car purchase.

Toyota Highlander, Limited Platinum is gorgeous, materials, like Lexus. They did not cheap out like other car brands. Love the reliability, design, features, interior, is luxurious looking without the crazy price tag. This is the way to go, especially if you want a reliable, resale, dependable, value for the money, vehicle for the family. If your starting a family, this is the way to go. Would buy again!!!!

The sales staff was professional and accommodating. I was able to test drive several vehicles before landing on one, concerns I had were addressed before buying. When it came down to buying the car the salesmen was willing to negotiate down to a fair price and wasn’t rude or demeaning. I was very pleased because while negotiating they were able print out a list of similar cars sold within 300 miles with trims, miles, and sale price- similar to cars.com’s line chart. This transparency was really great because as a buyer it helped me see what a fair price was. I recommend them to anyone looking for a positive experience. Also the let my dog sit in the office while we finished paperwork.

Purchased 2021 Limited in August and have been very pleased with the safety features, especially the front and rear sensors. I hear 2022 trim levels XLE and higher have the passenger power height adjustment, finally! This the biggest issue I have with my Highlander. I also think the front seats could be a little longer to support legs better! They used to have this in the 2nd generation. Otherwise I like my vehicle a lot. 7,800 miles so far!

Great experience and info exchange with salesman, Tony VG. Service provided tire purchase and vehicle simoniz coating quickly and to my satisfaction. I bought my other vehicle here 15 years ago also

I don’t know why my car is rusted under the car what can I do it only used for family trips I love this Highlander it’s only have 50000 mile I enjoy this beautiful car

Mark Doyle is the person we go to when we buy a new car. He is reliable, knowledgeable, and easy to work with. Crown Motors and Mark have taken care of our car needs for 20 years.

This SUV has met all the needs my family has... It is very reliable...Good on gas... Drives good...Has a lot of features for safety...And has lots of room for everyone to ride comfortably... I highly recommend the Highlander

We worked with Phil and Cam to complete our purchase! Gentlemen and knowledgeable in every aspect of our transaction! We appreciated their candor and patience. Drove from Cheboygan, Michigan, and after the second trip sealed the deal! We are already telling others about our positive experience! Thanks Fellas!

can't complain I love it, already I told Andres by next years, I coming for the same model but 2022, ot is my best vehicle I have done for a while

I got my 21 Highlander last year... It was my Birthday gift from my husband...I had always wanted one... He said let's go look at the new cars... When I saw it... It took my breath away...when we drove it... I was sold...so he said Happy Birthday baby ! I have the most wonderful husband and the car of my dreams ! Thank You Toyota... I love my car !!!

Jerry did an excellent initial job of introduction and preparation and Andrew did a great job on sales and arranging for purchase and loan on a vehicle for my daughter. All their efforts were much appreciated! Gary Secor

the car meets all my needs except the rear seat room is very difficult to get to plenty of storage room. great safety features. good gas mileage.

Bought the 2021 Highlander XLE with the XP package in August of 2021. We have taken quite a number of trips, in the Vehicle and it really is nice to drive. The adaptive Cruise Control, is really nice on long trips. The vehicle gets between 28-29 MPG on the Interstate at between 77 and 79 MPH. It averages normally between 25-26 MPG combined City/Highway. Most comfortable Vehicle, I have ever owned or rode in and I am 71, in a couple of weeks.

This car has been a good choice for me, because it fits me. It’s easy to drive, maneuver, and park. It can carry pretty much anything I want to take with me. People, luggage, furniture, groceries...no problem. So far I have had no mechanical issues, and I don’t anticipate that I will. Great purchase!

Crown was honest and up front with everything, and turned the deal around quickly, even though I am from out of state. I've bought cars remotely before, but this was seamless. Sam Ledford our salesperson was great, and I would buy from her again. Her honesty was appreciated. The transaction went smoother than the dealerships we were dealing with locally in Chicago, Illinois, with no gimmicks to get you in the door, or added/increased prices as "Market Adjustments".

Wish I would have purchased this make and model sooner. It has exceeded my expectations. It is roomy. Gets excellent gas mileage. And looks stunning.