From the day I purchased my Xterra right to today, picking it up from a collision repair, I have had the best customer service from any dealer I've ever done business with. Quality repair work and bonus surprise to find every inch of the inside of the car cleaned. Wow!! You never see extras like that any more. Sales and Service people are top notch. Waiting room always super clean and stocked with goodies and drinks. I would highly recommend this dealership. I'm very impressed with every aspect of their customer service.
I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
When we walked into Honda of Lincoln Scott Reineke greeted us at the door and asked us what we were looking for. We didnt have a big budget but he didnt treat us any differently. I can't say that about some of the other dealerships we stopped at that day. Scott treated us like we bought a $50,000 vehicle. The process was super smooth. I will recommend them to all of my friends and family that are looking for a car and will 100% be visiting Honda of Lincoln for our next purchase.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
Chris is a very kind, informative and helpful person! He helped us to choose and buy the right car for my parents. He did a great job explaining the car functions to my parents. We are happy that Chris could serve us because he is just a gerate and easy going person. THANKS CHRIS AGAIN FOR YOUR WORK!
Everyone I interacted with at Superior Honda was truly awesome and made my purchase experience a very pleasant one. Kevin, who was my first contact by phone, was very welcoming and prepped Steve well, on what my needs were. When I got there, Steve approached me as I walked through the door, ready to help me. Zero wait time ! He is very knowledgeable about the specs and features of the car I purchased and was quite patient. Ray also made me feel comfortable and walked me through the business sections of completing the sale. I also received a fair price for my trade in. I am so happy that I bought my Honda from Superior Honda! You should too!
Went in not planning on buying a new car. Saw an Aegean Blue Sport Civic in the showroom & fell in love. I've never owned a Honda before, so I hope to enjoy the experience. Our salesman, Dan Sanford, was very friendly & knowledgeable. All the employees were very accommodating & made it a good experience.
Wonderful experience, shoutout to Bill! I appreciate you!!!
by Nelsonc from DealerRater.com
December 5, 2018
Bill McGinnis was a pleasure to work with when getting my Cr-v. Great car and he was helpful round the clock with my busy schedule and my parents??? who helped finance the car and also live out of state. The whole process was probably a MAJOR hassle for him but very painless and easy for me. He helped me to be able to drive off the lot in my wonderful new car much sooner than I had expected! My family and I greatly appreciated his pleasant demeanor and willingness to work with us. It???s hard to find some one you trust when it comes to buying a preowned car as a young woman with little car buying experience, but Bill and the gentlemen of Airport Honda were incredibly helpful and accommodating and I fully trust them and will go there for any future car needs.
Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
The service at Springfield Piazza Honda is excellent. Any service performed on my car has always been explained clearly and done well. Any service technician I have dealt with has always treated me in a professional and courteous manner.
The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
I contacted Lundgren Honda looking for a 2015 Honda Pilot Touring with specific guidelines in mind. Jayson has been an outstanding sales representative on trying to get me what I am looking for. I will continue looking for the vehicle and will be back in contact with your dealership.
Excellent Certified Pre-owned Car and Great Service
by Mike from DealerRater.com
October 18, 2018
We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership.
I am dealing with a Mr. David Penata, who is excellent with customer relations and a credit to your organization. He has been trained by the Johanson Company to be creative with ideas to overcome some of the problems we have experienced, and I am pleased to say that because of this he will be the individual that will possibly be closing the sale of a new automobile to this customer. It has been a pleasure to know Mr. Penata and the management should be advised that he should be complemented by his superiors for his excellence in dealing with this customer. Thank You Captain Joseph L. Naselli USCG Active
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