Having had previous experience with eBZZ it was an easy decision to return for service or repair...The quality and know how of the experience provided a seamless experience..So my question to myself was "WHY GO ANYWHERE ELSE"
Tyler Impressed us so much with his attitude toward life and his attention to us as customers and our needs. The tour he provided us with the dealership showed the pride he has in Bandfon and in the Hyundai product he represents. We were so impressed that we purchased 2 new Sonatas.
Purchased a new vehicle last year, had all maintenance done since at this facility with no problems at all. Everything has went smooth for me and I would recommend them to anyone looking to purchase a vehicle.
I was looking for a hard to find truck and Holly Ridge Auto Mart had one that fit my criteria. I live 250 miles away so I had a lot of questions and special requests before I made the decision to road trip down there to test drive the vehicle. Bill and Brandy shot some very specific videos and pictures to give me every chance to look at this vehicle in its entirety. Very prompt responses and quality videos and photos gave me the confidence to make the trip and it was worth it for sure. The truck looked even better in person. It was better than advertised in my opinion and I made a security deposit to reserve the truck long enough for me to go home and get the check! Out of state customers, don’t hesitate if you think you may have found your next vehicle at Holly Ridge Auto Mart. Top notch service!
Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.
I came in originally looking for a new impala. But I ran into Frank wolf the salesman and he got me a great deal on this new Silverado. I will be sending everyone who I know in the market for a vehicle to buy from Frank
If you are looking for a GOOD used car I highly recommend that you go see the people at YOUR CHOICE AUTO in JOLIET! I knew exactly what I wanted and when I told them what it was they took me to a selection of cars perfect for me! I couldn't be happier with my choice. The customer service is 2nd to none! Yvonne (hope I spelled that right!) is so friendly, funny and easy to talk to as is the whole crew. So if you're looking for a great car go visit the people at YOUR CHOICE AUTO in JOLIET!!
Excellent Service, make you feel like a valued cus
by Ben H from Battle Creek, MI
May 21, 2018
Just finished purchasing a Porsche Panamera GTS from this dealership last weekend. The GTS trimline of the Panamarea is very difficult to find at a reasonable price. They were able to find an excellent vehicle (fully loaded & decent miles). It was also priced reasonably for condition/mile. We even traveled 3 hrs from out of state (twice) to get the deal done. Mike, Ben and Tricia really made a great impression and made this used car purchase as painless as possible. Thanks & Great Job!!
Definitely would recommend buy or getting your vehicle fixed here. Willing to work with you. Wouldn’t have know what to do if it wasn’t for them helping me out with my suv. Thank you so very much for helping my little family out
I always have excellent customer service, as well as maintenance of my car. All employees are helpful and professional. They even compensated me with a credit for waiting an unexpected amount of time. I didn’t even have to complain! All around I recommend this Honda service center for their excellent customer service and awesome work they do for maintenance.
Thought I would never buy a new car because of the quick depreciation. Went to Koenig to look at a few of their used offerings that were competitively priced. They managed to get me into a new Forester for very little more and 0% interest. Sales rep Patrick Downs was friendly and not pushy at all. Unlike other places you hear about the final signing was painless and quick with no pressure tactics.
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