Our sales person, Isaac Elliott, was very knowledgeable, willing to answer all her questions, and patient. We got a good price and are very pleased with the entire experience. We would recommend Garber and Isaac.
Their slogan says it all - 'Nobody Beats an O'Connor Deal', and I can confirm that as I called nearly every major Chevrolet dealer in Rochester and Syracuse seeking out the best price on a new Volt. Steve Dash and his team were able to give me the best price, and were very fair with my trade in as well. Everyone at O'Connor made me feel welcome and did everything they could to make the buying experience a pleasant and painless one. If anyone is looking for a Chevy car, truck or SUV - I would highly recommend you head straight to O'Connor. Two thumbs up!
Recently purchased a 2012 Dodge van from Vance the owner he was extremely professional and addressed any concerns or repairs after the sale would highly recommend .. Thanks Vance see u again !!! 5 star service !!
Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
Hats off to Bobby McMullen and Vissan Nissan for the great turn around in getting my vehicle. I love it very much. Been doing business with Bobby and Vission Nissan for years. Great customer service. Bobby looked out for the way I travel and its a smooth ride and handles the road very well! You all especially Bobby Mcmullen will always get business. I will refer anyone I know looking for a new /used vehicle to VISSAN NISSAN.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Phil Fico sold me my new truck it was exactly what I wanted and he did everything I asked for without me following up on him and I also received a thank you card in the mail which was a great touch! Semper Fi
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
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