Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
An Outstanding Car
by Bill G from Marsing Id
October 31, 2018
Both my wife and I thoroughly enjoy driving this car. We have taken several trips and have had no problems. Very comfortable and I think fun to drive.
Very pleased with the service and that Bob Johnson had a rental available while my car was being serviced. Chris made it all possible in a very efficent and timely matter. I will definitely return as a customer. Thank you Chris!
by Margaret from Lady lake, fl
October 19, 2018
This car is exactly what I was looking for, its practically brand new, it has all the space I need, it has the back up cam and sensors that I really do need,
Last week on my drive to work my wiper blades stopped working, I was fortunate in that I was not far from Ralph Honda when it occurred. I explained the situation to Service Advisor Steve Pecora, and as is always the case when I have dealt with him, he was very accommodating. Even though he was short of technicians that day, he said he would get someone to look at my vehicle. When he realized the shuttle driver was going to take a while, he found someone else to take me to my place of work, Steve communicated what needed to be repaired, and the part I need was ordered and the repair was complete. Steve also had the technician complete some recall work that was needed, This type of customer service is why I have only had service performed at Ralph since I have owned my 2011 Accord.
by Debs37 from Marstons Mills, MA
November 6, 2018
It has the space of a SUV but the style and comfort of a car .. It has AWD which is key with the New England winters
It also has Bluetooth for both hands free and streaming
Awesome is what comes to mind for ed and Shawn! These guys kept me updated for my loan and were nothing but pleasant on the phone with me! I would do business again with these guys! Thank you for all your help! I love this car! I recommend you buy your next car from Mazda of west ridge! Tell them I sent ya!
My first Hyundai and won’t be my last
by Kathy H from Shawnee, KS
January 11, 2019
This car has met my expectations 100%. In addition the dealership has been fantastic during the purchase and subsequent routine service visits. As a long time Ford owner I’ve discovered I can get everything I had in my previous cars, plus. My next car will be another Hyundai, and my dealership will be Shawnee Mission Hyundai.
Very easy process, vehicle was priced very competitively which made the process very smooth. Sales person wasn't pushy, very friendly. Finance manager worked hard to get me a great rate. Best overall experience at a dealership I have had.
If your reach over 100000 motor goes out
by azulblue from Lockhart, TX
January 13, 2019
This car was meeting my needs but just went over 100000 miles and it is in shop with Motor issues beware. I only had it 3 and half years and still paying on it and now I don't even have a car to drive.
Worked with Jake Gray, and he was very helpful. I am very pleased with my new Kia Sorento! I would definitely recommend Vision Kia East Rochester.
This car is a death trap
by TW from London
December 12, 2018
I lease the car from Lex, I’ve had it for 2 years now and I’ve had nothing but problems with this vehicle, the car has had 3 gear boxes and still doesn’t work properly, today it got stuck in second as I entered a motorway. I’ve also been locked in the car with my family and I was locked out of the car with my 2 year old daughter stuck inside.
Hyundai have completely dismissed me.
I’m terrified that the car will catch fire and my family will be stuck inside the car.
Leave it to Joe and Frank. I called Joe, asked him to connect with Frank and find me a 2012 Honda Odyssey. It was time to upgrade the 2006 Odyssey I purchased 3 years ago. And for the 7th time, they found the exact vehicle I asked them to source. Price was right, Jay got me the best rate he could and it was a done deal. I even got Joe to make me a cup of his infamous Expresso. They treat me like family and I will continue to be loyal. Best experience I have ever had buying a car. I live an hour and a half away, so to get me coming back speaks volumes for my friends at Via Auto Sales.
DO NOT BUY HYUNDI
by EdwardS from Seattle, WA
December 8, 2018
Type "Hyundai Tucson problems" or "Hyundai LAWSUITS" into Google. A history of poor quality and complaints. Do not buy. No accountability or respect for customers.
Their slogan says it all - 'Nobody Beats an O'Connor Deal', and I can confirm that as I called nearly every major Chevrolet dealer in Rochester and Syracuse seeking out the best price on a new Volt. Steve Dash and his team were able to give me the best price, and were very fair with my trade in as well. Everyone at O'Connor made me feel welcome and did everything they could to make the buying experience a pleasant and painless one. If anyone is looking for a Chevy car, truck or SUV - I would highly recommend you head straight to O'Connor. Two thumbs up!
2 engine replacements in less than year and a half
by Shatfacekila from Spokane valley, wa
January 7, 2019
This vehicle is a piece of junk do not buy. 2 engine replacements bad hoses and possibly the tranny going already. Only good thing is the free towing for 100k so you can drop this junker off at the nearest Hyundai for repairs.
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
by Michaelpl from FLORIDA
December 13, 2018
This SUV has anything you need for a great price! It drives nice enough and looks really good! Not too big and not to small either
My experience with Eagle's Wings Automative was really great! Doug worked with me, waiting for a loan to go through, knowing I genuinely wanted and needed a new safe vehicle for my family. Love my new vehicle and would definitely return and recommend to others!
Good car for a long time
July 7, 2018
This car stayed really nice and I drove it for over ten years. It was comfortable and never broke down. Good car for a small family. Good car for dog owners.
Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
One of the safest cars
by Arsey from Pikesville, Md
January 13, 2019
This car has everything and more that I could possibly want especially the safety package. Very quiet ride and the blue link feature is great!
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Pleasure to Own and drive
by Anirban from Troy MI
December 30, 2018
Very good car! Great control and looks awesome!
Panoramic sunroof on the Limited trim is just fabulous! Kids love it.
Very reliable overall.
The driving is very responsive and spacious enough for a family of 4.
Took many roadtrips - never a problem.
Phil Fico sold me my new truck it was exactly what I wanted and he did everything I asked for without me following up on him and I also received a thank you card in the mail which was a great touch! Semper Fi
Most reliable car I've owned
August 23, 2018
I love it, meets all my needs and its safe for my baby. Love the way it rides and the gas mileage is good. Lots of space for my family
Second purchase for a reason. John sells quality cars without pressure and reasonable prices. He is kind and patient and sells good vehicles. Thanks again we will be back.
Bad experience but love our Tucson !!!
by Carol from Trepassey, Nl. Canada
November 8, 2018
when we had 82000 klm. on our car a bolt came loose and came up through the motor and killed the motor . We had to replace the motor . Major expense , we can't afford to sell it now . We need to get some of our 4000.00 for parts and repairs back . Very unfortunate because we love it .
The service department were awesome. Very friendly. Kevin helped me get right in for an oil change. I thank you very much, and appreciate the help
by Amy from Harrisburg, NC 28075
October 29, 2018
I got a great deal on this used Tuscon from Modern Hyundai. It has everything I need and Modern Hyundai provides great service. They are always friendly and helpful.
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