Looking for a very particular truck. Bob Benson was the only dealer of 6 I talked to willing to go get it at the price we agreed to. Picking up my new F250 Friday. Awesome job - Thank You Bob and staff!!
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
I am disappointed in the lack of storage space in the front seats. The paint scratches easily. Future designs should include a place to put a box of tissue and other necessities. The glove compartment is too small. The car is very comfortable and I really like it other than storage and paint.
I came in to buy a new car after my old one broke down on me in Monroe. I was only supposed to be in Athens for a day and in turned into two. Tahir helped me pick out the perfect car for me, completely new, little down payment, and great interest rate! The process was so fast, I didn't even realize we were done. The longest part was waiting for it to be detailed at the end. (There was a massive truck in front of me, so it took a minute). If I had to do it again (hopefully not for a while), I would make the trip out to Athens. It's worth great service with a non-pushy salesman.
I had the ABSOLUTE BEST customer service that I have encountered in a long time with any car dealership. The staff was friendly, I did not have to wait a very long and they knew exactly what they were doing. I will definitely be a long time customer with this dealership.
They meet and surpassed all expectations. I would highly recommend this group of guys, Aaron and Chris, to any one in search of a vehicle.
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