The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.
by BPayne from Trussville, AL
November 24, 2018
The QX60 is an excellent family car. It is comfortable and roomy, while remaining high end and luxurious at the same time. The third row has more room than most.
From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.
Shocked at the amount of interior Road Noise.
by Ford Fan from Las Vegas, NV
January 1, 2019
Road in a brand new Q50 with a friend who had it as a rental. I was astounded at the amount of road noise in the cabin and all windows were up. Had to raise our voices to talk above the road noise. Shocked because I've always heard that Infinitiy's are great luxury cars. I'll stick with my Ford Explorers...they are dead quiet.
We had the Best buying experience with Mark Ferguson..he is an awesome sale person..who take our demand very seriously and tried to meet all our need..he is extremely patience and a man that keep his words. We had purchased a preowned certify 2019 Qx50 with only 7000 miles include all the bells and whistles for $44k. We live an hour and half from the dealer therefore we won???t need their free oil change and we had addressed that to Mark to see if he can do any better on the price..and he as a man of his words, talked to the manager and marked the price down $500 less and I still have the same warranty with free oil change for a year..my fiance complained abt a rough half xxx paint job on the base of the bumper..he said he will take care of it..and he did..smooth as a baby xxx..Chris Frey the Finance manager also an awesome person too. Thanks Pepe INFINITI for the Best service We weren???t too fond of the woman that sit in the front desk, she wasn???t too happy to be Greeting the customers..otherwise an absolutely 4.5 stars Su & Jenny
Awesome SUV 3 row glad I bought it
by Alan go dubs from Watsonville,CA
November 5, 2018
Super happy I bought this amazing SUV. I test drove all competitive vehicles and chose this over them all and glad I did. I considered an Audi Q7 but this was $15k less expensive.
Service is always great. No matter what Time I go or what issue I???m having, they always get me in and take care of my car needs in a decent amount of time.
2017 Q50 AWD
by DoubleD from West Nyack, NY
January 2, 2019
The vehicle is well designed. Interior cockpit is excellent. Since I purchased the vehicle in Oct. 2018-it's too early to determine realability.
Did have an alignment issue after purchase which dealer corrected. Unfortunately even though I had an extended warranty, they charged me for the realignment.
This dealership rocks!!! I switched from Greenwich to Pepe and could not be any happier. Ask for Vincent Greco and he will take great care of you. He is the the real deal.
Worth the wait!
by CParker from Manassas Va
January 14, 2019
I saw this vehicle at a car show and could not wait until it became available to purchase. Absolutely enjoy that it is a crossover with luxury features and although it is 4 cylinder it is powerful and is a very solid car. Very pleased and happy I waited.
Despite a pretty xxxxty experience with their parts department, my service advisor continues to save the day. Alex is very professional and is extremely helpful/communicative about my service visits each and every time.
Very reliable and also extremely comfortable!
by Louie McDonald from Pineville, La
October 5, 2018
This car is what we've worked towards all our life. It is very nice and luxurious, rides so well, and we absolutely love the value with all the amenities!
Working with Steve Goldberg was excellent. He was extremely communicative throughout the entire experience and very kind to my family on the day of our signing. No question was left unanswered and made sure we were well taken care of every step of the way. Very clean and quality dealership!
It was a good test drive
by Just- Starting -the hunt from Houston tx
December 16, 2018
This was the first for me to test amongst many. I have 4 more vehicle to test before deciding which one to purchase. I hope to be done within a month.
Diana was my sales associate, she was extremely knowledgeable about the vehicle I was intrested in(qx60). Once we sat in her office I felt no pressure or pushy sales tactics. I believe she got me the best deal possible on the vehicle. Once the purchase was complete she gave me a comprehensive overview of the vehicle. Additionally she hooked up my phone to the bluetooth,and scheduele my first service for the car. I highly recommend using Diana for your next purchase.
Has all the latest gagets.
by Superdad144 from Broadalbin,NY
September 29, 2018
Very user friendly ,This car also has lane assist back up camera side view camera it is the limited addition so does have the padded doors the videos for the grandchildren the only thing does not have as a towbar onto it.
This vehicle has very comfortable seating, including third row. It has a nice sleek design and comes with several great technology options. The cars reputation for performance and reliability is excellent.
These guys do a great job making sure I get my service needs met. I am particular about dealers sticking to their warranty and that's one of the best 'features' of Fette. I never get a hard time about warranty claims. They always have a loaner waiting for me. Would by from them again.
by jwellsmusic from Katy, TX
December 27, 2018
Purchased Certified from Dealer. We Really good deal. You get a lot of car for the money. We looked at a lot of options and felt like the infiniti fit our needs the best with our budget.
My experience @ this dealership was excellent. I would refer anyone looking for a vehicle. The staff was very pleasant. I one problem I very cold @ the location but even very clean.
Great Q50 3.0T
by Rbchristian2 from Milwaukee, WI
October 15, 2018
I didn't expect to love this car when I drove it... BUT I DID! It is extremely fast, comfortable, well designed (mostly) and a great safety Collision System. Flad I decided to give it a try.
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