Mike Ward Fiat-Alfa Romeo made my buying experience very enjoyable. My salesman, Drew Phillips, was knowledgeable about the Porsche Boxster I bought. He quickly got to the point of sale without being pushy. The price was very fair for this pristine car. I liked the fact that all of their used cars are thoroughly inspected and serviced and have a report. My car was just out of factory warranty and was sold without an extended warranty, which I could have bought, but their professionalism convinced me that they knew cars and that this was in excellent condition. The dealership facility was spectacular and the folks were friendly. I had fun just seeing the exotic car show that was going on the day I bought the car. I would recommend that car enthusiasts take a tour of this huge, unique dealership loaded with McClarens, Ferraris, Porsches, Alfas and much more. You won't be attacked by a pushy salesman here.
I love my new Infinity QX60. Tom, our sales agent, was helpful and knowledgeable. Everyone that I encountered had a smile on their face and went out of their way to make sure I was happy and well taken care of.
This is the fourth car I've purchased or leased from Kearny Mesa Infiniti. From the sales team to the service department, this dealership is top notch. The sales process is easy and low pressure and generally the administrative process is simple and there isn't a lot of pressure to purchase other options. More importantly, the service department is excellent, in particular Adam Schmidt, who has been my service advisor for over 5 years and he's the best.
BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
I have been to multiple dealerships the past few months and no one wanted to help me. My lease was up in a few months and my credit is not that great. Gary was amazing I told him my situation and he did not turn me away. We were able to get me into my dream car and the payments are right where I wanted to be. I was treated with respect and had tons of help. Thank you guys so much!!!
Shawn Winn was my sales rep. Went above and beyond his call of duty just as well as David the Finance Manager. They made what has always been an ordeal for me a very pleasant process. The knowledge of product and customer service was excellent. Thanks again
The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.
From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.
One of the best purchasing experiences I???ve ever had at a dealership! Harlan was an amazing sales person it was a pleasure doing business.
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