This recent purchase of our 2018 X3 is our 5th BMW from I.G. Burton and the last four have been with Nate Robinson. He is polite, has a thorough knowledge of the BMW line of vehicles, is responsible and follows though in a timely manner, and has come to know what features we like/dislike over the years. He is also a BMW owner, which says volumes about his belief and dedication to the product that he sells.
Thank you again, Nate, for a beautiful X3 - everyone is loving the Phytonic Blue!
We had a wonderful experience with our Saleman = Josias Maduro. He is a fine salesman and very polite and shows great standards of professionalism. I would highly recommend Josias to my colleagues and friends who are seeking to purchase a vehicle. He has outstanding and Infiniti is fortunate to have a salesman with his qualities working for them.
I have leased with Nissan in the past and switched over to Infiniti. The staff made the transition smooth and enjoyable. They answered all my questions and were easily accessible whenever I needed assistance. Highly recommend!
Infiniti of Dayton, and specifically, Jerome Smart and Zack Field, are superb in all ways. Have worked with Jerome in the past and he is a first-class person as well as an honest and very energetic and competent sales manager. And Zack, although I have have just known him a short time, is very supportive and knowledgeable about all products. A joy to work with.
Went in to Infiniti of Warwick to check out the new QX50. Was very satisfied with the car & made a purchase with Steve Romjue. Highly recommend him - a smooth easy transaction. No pressure and works with you to make things happen. AAA+++
I initially found the car here on cars.com and was contracted by Andrew Weiss who works for Dreyer and Reinbold. From start to finish it couldn't have been an easier experience. He wasn't pushy or rude but very friendly and informative, answering any questions I had. I would 100% recommend both this dealership and Andrew.
Purchased a used Honda Pilot. We had a great experience and we’re out the door with our new car in no time. Price of the car was competitive and they did a great job cleaning it up. Mark and Josh were knowledgeable, helpful and thorough.
The right rear brake on my ???14 Q50S has been making a horrendous squealing sound for several months. After having an incredibly difficult experience working with the Infiniti dealer I purchased the car from in central Mass, Infiniti USA sent me to Infiniti of Norwood. Nigel and his team have been excellent to work with! Great communication, easy to talk to, tremendously helpful and a pleasure to work with. Thank you! I feel as though they have gone above and beyond to help me resolve this issue (and we are still working on it.) I also had an oil & filter change while my car was there. The job was done well and engine compartment was clean / no oil spills / drips. The cost of the oil & filter service (synthetic) was about $40 more than at my previous Infiniti dealer though. Thought this was a bit high, but honestly, the quality of service I am seeing is worth it. Great experience, thank you.
The letter said it would take an hour for service but only took a half hour . Everyone was very helpful , especially a young man named Fred Gouveia , who was checking on my car and had it brought out to me after service was complete . Excellent Experience !
I love my new Infinity QX60. Tom, our sales agent, was helpful and knowledgeable. Everyone that I encountered had a smile on their face and went out of their way to make sure I was happy and well taken care of.
Chris is my maintenance representative at Lindon of Lexus, and I have nothing but praise for him. He is a World Class maintenance representative for Lexus of Lindon, and the reason I get my car taken care of at that location. He has earned my total TRUST! On a scale of 1 to 10...he is a 20!
This is the fourth car I've purchased or leased from Kearny Mesa Infiniti. From the sales team to the service department, this dealership is top notch. The sales process is easy and low pressure and generally the administrative process is simple and there isn't a lot of pressure to purchase other options. More importantly, the service department is excellent, in particular Adam Schmidt, who has been my service advisor for over 5 years and he's the best.
I have been searching for over 3 months for a car, going from dealership to dealership, at the end of the day, it was the service at Kearny Mesa that sold me on an infiniti. I still love my car, and know I made the right choice!
BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
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