My brake light kept coming on and going out. There was no specific reason for it. We called and make an appointment to have it checked and also a squeak coming from rear left side of vehicle. We were able to talk in detail our concerns and service was quick and efficient.
2018 Jeep Cherokee Limited Review
Worst car I have ever owned
by Disappointed Customer from Virginia
April 16, 2019
I have had so many problems with this car. I have had in 5 times for the same issue. Shutting off at 65 mph or 25 mph. They can't seem to figure out why. Up date computer to changing parts out. I'm not getting anywhere with Chrysler or the dealer ship. Very, very disappointed with everyone I have had to deal with over this vehichle. Would recommend never buy a jeep.
I was impressed with the total efficiency of the Ganley dealership, but in particular I was pleased with R. Morris, the Sales Consultant whos easy going but attentive and knowledgeable attitude made it so easy to have a good look at the featured vehicle that was displayed on the dealer's web site.
2018 Jeep Cherokee Limited Review
So far so good no complaints
by Lenny(9ERFAN) from Reseda,C.A.
April 19, 2019
Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car
I came in for service which was done very well and left with a new truck. So I experienced both service and sales in the same day. Great experience.
2015 Jeep Cherokee Limited Review
So impressed with my Jeep!
by sminor from Rose Hill, VA
May 14, 2019
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
I emailed them about the truck they had that i was interested in. They answered very quickly, within 30 minutes, and gave me all the info i needed to know. I wasnt aware it was salvaged and they include many pictures to show off the product. As well as details on repairs and everything else. Great customer service and help.
2018 Jeep Cherokee Trailhawk Review
Best SUV I Have Ever Owned
by Howardawac from West RIver, MD
April 7, 2019
I have the Jeep Cherokee Limited with the V6 engine. Has plenty of power and has great safety perks. It has lane assist, emergency stopping etc. UConnect is great technology. I can start, stop, unlock, or lock the car from my cell phone. The car is very comfortable and the sound is great.
Used Cars that look and run like New at affordable prices. The entire staff was top notch. A truly enjoyable experience from start to finish. Will be returning to this establishment and recommend it highly
2015 Jeep Cherokee Trailhawk Review
Most reliable vehicle I've owned
by Jeep tough from Waverly hall ga
April 20, 2019
I've had chevys and toyotas this jeep blows them away with quality and performance my last jeep cheerokee I put 300 thousand miles on it and was running great when I sold it
I've just purchased my 2nd car from Marty Pistella down at Martins and the process was great! I feel they have quality cars and trucks and give a fair deal . There's no pressure and I got a fair price for a car I traded. I have also sent other people down there and there's never been a problem.
2016 Jeep Cherokee Trailhawk Review
by David from Laguna Niguel
April 28, 2019
Is fun and good on gas mileage and a lot of fun. I would definitely recommend it to everyone. I hope you have fun also.
I RECENTLY PURCHASED A 2011 NISSAN MURANO. AFTER A FEW MONTHS I NOTICED IT HAD BEEN WRECKED AND THE PAINT WAS CHIPPING AND RUST WAS ALREADY SHOWING. I TALKED TO JUSTIN , WHO HAD KNOWLEDGE OF THE ACCIDENT AND HAD ME BRING THE CAR IN. THEY TOOK CARE OF EVERYTHING AND GAVE ME A LOANER TO DRIVE. THE WORKMANSHIP WAS EXCELLENT AND I AM VERY HAPPY WITH THE RESULTS.. I WOULD DEFINETLY DO BUSINESS HERE AGAIN.. CJ
2014 Jeep Cherokee Latitude Review
Familiar with Jeep Product
by Ken M from Fall River, Ma
April 27, 2019
Great second vehicle with style and comfort. Have owned many Jeeps, one of my last jeeps had over 250,000 miles and was still running well.
My salesperson, Eric C., is the best. He always goes out of his way to help me, even if it's his day off. I travel over 1 hour to get to the dealership, so that shows you how much I trust them. (There is a Ford dealer less than 10 minutes from my house.) I also have been going there for 14 years. They know how to treat their customers right, and I'm a single woman.
2015 Jeep Cherokee Trailhawk Review
Car with a classy look and feel
by Lizadoliddle from Hedgesville, WV
April 22, 2019
Car gets great gas milage and turns heads with the style and look. Has some great and different features than I have not had in the past. Since it was used and had some miles on it, all the new car bugs should be gone. From what I have read this Jeep Cherokee had some real issues. Glad that they are not mine or at least none as of yet.
I took by 2009 Camry in for state inspection and emissions; it failed emissions due to a leak in a metal pipe. Since the car had high-mileage; was 8-years old and starting to cost me money (it had a major repair a few months earlier), I determined it was time to replace it. I was not ready to go into a new vehicle and was dreading the prospect. I had already decided I would lease my next vehicle and I knew which model it would be. The experience turned out to be one of the best new car experiences I have ever had. An event I had been dreading turned out to be pleasant, painless, and enjoyable. John Sewchek and Maria Ponterio were friendly and helpful, without pressure. They got me into my first leased vehicle quickly, and I left completely satisfied. To anyone thinking about leasing: it's a great way to go! PS I love my new vehicle!
2017 Jeep Cherokee Sport Review
So far so good, only had it for two days barely.
by Star75 from Oklahoma City
May 16, 2019
Great car! It has a lot of space. I never imagined myself in an SUV. I have always been a sedan woman. I love it, it’s very comfortable, spacious and drives just like a brand new car!
This was our fourth car from this dealer- one purchase and three leases. Ben and Joe worked well with my negotiator [my wife] and we came away with a satisfactory deal. We never experienced any difficulty with repairs either, though I must note that my daughter and her husband cannot say the same, as their van has been in the shop several times for the same issue and still remains unrepaired.
2017 Jeep Cherokee Latitude Review
Fastest car I’ve ever owned
by Steelcutter from Garden Grove , california
May 15, 2019
Definitely High prestige. It’s a lot of fun enjoying all the extras and just cruising around. It’s most definitely one of the fastest cars I’ve owned
Small Format Dealers can still be big on cust svc.
by Aaron from Mon Valley PA
November 6, 2018
5 (720 reviews)
AJ and Joyce and Rich are great.
In the days where the mister format and million dollar face lift facility are the norm it's great to see a small
Format dealer still making customers happy. I've struggled to obtain $25,000 of service over 9 years of ownership of a 2008 Lifetime Powertrain Warranty and Lifetime Max Care service contract but my experiences at Rotolo's with AJ have been pretty good! I'm one of those consumers who does not want the crappy dealer machine car wash and would never torch the dealer on a survey that asks "was my car cleaner when I picked it up than when I dropped it off". It's irony that the dealers who offer that kind of service leave greasy hand prints and other misc dirt and debris inside the car. All I want is my Jeep fixed right the first time and th cov rage of my warranty and service contract fully exploited. Thanks for the good work guys! Next battle to fight is to get my springs replaced!
Rotolo Staff in the Service Department are highly professional and courteous, and take time to explain what is needed. I have taken my 2013 Jeep Patriot to Rotolo's several times and appreciate the excellent service. As a woman who drives almost everyday, it is comforting to know that when my Jeep is serviced, the technicians who work on the Jeep do a proper job and advise of any repairs needed. I also appreciate the Rotolo staff communicating with me -- by email and/or telephone -- to advise of appointments and other criteria relative to service at their dealership.
2016 Jeep Cherokee Latitude Review
Best vehicle ever!
by Beth@1955 from Trenton, NJ
April 27, 2019
Met all of our wants and needs, beautifully maintained, clean as a whistle. Has all the bells and whistles I never thought I wanted! Comfort, value and reliability.
If you read no other reviews about these folks READ this one!! I live over 2 hours from Pittsburgh and was Leary to look on line for a car. I had a bad experience before and was really afraid to make the trip. But Jon and Brent explained the car I was looking at in great detail. When I finally made the trip I could not be happier. The car was exactly as they said and they gave me what they said for my trade. We were in and out with my new car in an hour and a half, these people are great. This was the best car buying experience of my life and I'm in my sixties. I will drive to them again to buy another car!!!!
2017 Jeep Cherokee Limited Review
Great suv for a great price.
by kenzy61422 from Montana
May 7, 2019
This car met all my needs living in a 4 season state. I could always trust that it would get me where I needed to go. It is very comfortable to drive and ride in.
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