Used Jeep Cherokee for sale near Naperville, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

⭐️⭐️⭐️⭐️⭐️ Five-Star Experience with Hamza and Vance! My wife and I recently purchased a vehicle from Zeigler CDJR in Schaumburg, and we want to recognize the outstanding service we received from Hamza Ali and Vance Isom. Because of Zeigler’s excellent reputation, we felt comfortable purchasing our vehicle sight unseen and even flew in from New Hampshire to Chicago to complete the deal. When we arrived, Hamza was waiting for us at the airport and couldn’t have been more helpful or welcoming. It was the last day of the month and the dealership was extremely busy, but Hamza went above and beyond — even offering to take us out to get something to eat while we waited. When it came time to finalize the paperwork, Vance in the business office was absolutely terrific. He was transparent, professional, and made the process smooth and seamless from start to finish. We love our new Ram TRX and couldn’t be happier with the way we were treated by Hamza and Vance. Their professionalism and kindness reflect exactly the kind of experience we expected from a company with Zeigler’s reputation. Thank you, Hamza and Vance, for making our buying experience such a positive one!

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

Everything was great! Everyone was knowledgeable and always helpful, especially Rick who helped us through the whole process and got us as many deals as he could. Thank you Rick!

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

Excellent customer service from Marvin, he listened our necessities and put us in the correct car. Thank you Marvin.

Purchased about 2 months ago. I have taken it on highway trips and driven around town. Very comfortable ride and it looks great. V6 engine is very responsive. I am averaging about 31 mpg so far and am pleasantly surprised by this. Only wish it had a bit more cargo space making it easier to get our 2 bikes inside without having to take the front wheels off. Also, chip shortage cause rear park sensors to be left off of this build. Overall very pleased

Great Experience, I would definitely buy from them again. Great service and nice people. Thanks.

Like the look and has plenty of power we have the v6 option The interior is very comfortable with all the bells and whistles you can appreciate. We traded in a Liberty and the ride is so much smoother.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

Professional, treated me the correct way to help me purchase a price. Sales guy was super cool and down to earth

We bought it in 2023 just off lease as a CPO. It’s been a great vehicle. We love it would buy another one in a minute.

Every Time I visit advantage chevrolet I receive great service. I have chevy dealership near my house. But I like going to this one. This is where I bought my car.

Nicest staff, from first phone call to driving away in my new truck in a little less than 1 hour

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.

Had the car out front ready for me when I got there. Everyone very friendly

Great gas mileage an very comfortable car. Love the different gears to shift to for us snow. Very reliable only thing for service oil changes

We were so happy to have been helped by Elijah he was truly so patient with us as we were getting a bit nervous on not getting the vehicle of our choice. He was truly helpful all the way to the end. He was very informative about everything highly recommended him for any purchases at Dodge Ram. He's the man. Thank you Elijah you are truly the MVP hands down.

This was my first visit to Schaumburg Honda and I worked with Anthony Gargano on repairs to my Honda Accord on 12/29. Anthony is very friendly and professional and his level of service was top of the line. Anthony did a great job of explaining what repairs were critical and which ones I should prepare for. I have been to other Honda dealers for repairs but this is the first one that provided a video from the mechanic working on the car explaining the condition of the car and what repairs were recommended. I had a great experience and will be back.

  I have the Trailhawk trim, the serious off-road version.  Finally, a car that I can confidently drive in and out of rough construction sites, and not be afraid that I'll break it or get it stuck.   It is possessed by a powerful spirit of wanderlust, and frequently demands that I take it on drives just to see places it hasn't yet been, preferably places that normal cars cannot go.   If Don Quixote de La Mancha lived in our time, he would surely drive a vehicle like this one; a vehicle truly fit for a modern Knight Errant.   I didn't know until a few days after I bought it, and I don't think the dealership knew either, but this one has about a 2" aftermarket lift, and slightly larger tires than stock.

What a great buying experience! Chris, Brandi, and Dan made the purchasing experience super easy!!! No pressure, no gimmicks, no swindling…. Just an EASY and relaxing purchase. Way 2 go team!

Purchased new in 2015. Have only done 1 repair in 129k, which was fixing oil leak at oil filter housing. Solid car, great in rain and snow. Thoroughly enjoy this car

Employees are not pushy, very understandable, fast service. Even had to talk to the parts department and they are the best. Bought our new car and it took less time then we thought. Highly recommend Webb Chevrolet.

I had a flat, it caused rim scrapping on both tires on drivers side, I called Brennen and brought the car in and this morning Patty called and it was a nail and they could repair tire and have rims fixed. I am so happy, that they always go above and beyond to service my car. I recommend if you’re in the market for a car, start at Rosens and for all your service needs call Patty. Thank you!!! You guys are outstanding.

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

The visit to the dealer ship was a nice experience. Mohammmed was my salesman even though I didn't purchase a vehicle. He took time to help me

I drive a lot my car is a 2014 and it has currently 277,400 miles and still ticking. I’ve had very few maintenance issues overall the basic wear and tear as expected! I didn’t expect it would last as long as it has but I am being pleasantly surprised. It is great on gas compared to most SUVs and overall a comfortable car !

A great looking car. We will probably never learn all of the features the car has. Dealer was excellent and no problems working with them. Only one thing not to like was the location of the Emergency Brake lever. Things seem to get set there, and locking the lever.

My son’s truck broke down in the area and we had it towed to this dealership for repair. From our first contact, the dealership helped to make a very stressful situation more manageable. The team received our vehicle as they were closing and helped to get us logged in and on our way. The service is excellent at this dealership! Ano led the team that repaired our vehicle. He reached out regularly with updates and provided accurate estimates for the repairs. He and the rest of team are very friendly and responsive. They also have a car rental service on site. I will be connecting with this dealership on future purchase and service needs.

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

The technicians, sales people and everybody at Naperville Chevy are just great!!! Totally different from other dealerships! They are a one of a kind dealership! Loving my 2026 Colorado!

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

Jessie was a wonderful and nice salesman made sure I left satisfied and happy the experience with Jessie was the best i've experienced in a long time.

Overall very capable vehicle. 3.2L with 4wd/factory trailer tow. Silly things show up like the service 4wd light that comes/goes and radio/controller that resets after replacement. Solid car with a good pedigree.