Used 2020 Jeep Grand Cherokee for sale near West Springfield, MA

Erin the service advisor was very sweet, got a recall done really fast and was able to enjoy my day, made sure to send me reminders for my appointment

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

I dont know if this is the same Andrea however I bought my 2021 Compass and really enjoyed my truck buying experience. Andrea knew exactly what I wanted without asking. My Compass was everything I had ever wanted! She made my payments affordable by offering me options to choose from and my car buying experience went flawless made possible my her..... Im sorry Yall had horrible experiences however MINES WAS AMAZING!!!!! IM GOING BACK TO THEM AND WOULD CONTINUE TO DO SO!!!!!!!!! ANDREA YOU ROCK GIRLFRIEND!!!!!!!!!!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Mo did a fantastic job worked on his own time on a Sunday to make sure I had everything I needed to pick up my new jeep on Monday. Jeep looked amazing and everything went smooth 2nd jeep I bought from Mo in a year I will go back again thanks Mo.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Expensive repair but necessary, got it done in a timely fashion and Tony was a great service manager on communication and evaluating all of the options.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

I purchased a Durango this week from Betera. Carlos was my salesperson and was awesome! Very easy to work with and did not pressure me into anything. I am looking to purchase another vehicle ironically and will definitely use Carlos again.