They stuck with the problem and made sure it was taken care of in full. I was also kept in the loop the entire time so there were no surprises.
Most luxurious vehicle I ever owned
by Spacemonkey404 from Atlanta, GA
January 10, 2019
I bought my Jeep new at the dealership.
It has been the most comfortable ride with so much power.
My wife and I have both enjoyed driving it over long distances to visit family.
It has met all of our needs that we expected.
They took care of me when other dealerships would not! I have been to many other dealers and poor work was performed. They corrected all of my issues in a timely manner!
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
We worked with Steve and Scott. I was told to pick out the car I wanted and they helped me find the perfect one! I had to wait a day or two to get it due to it not being on the lot but it was there quite soon. I had a great time with the whole buying process. My husband even smiled (which doesn't happen much). Thank you so much for the perfect Jeep.
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
Staff at this dealer were very helpful with my questions, and any other service they could do for me. Highly recommend this dealer. Has a greaty selection of vechicles
Very happy so far
by Doc Hoy from Chesapeake, VA
January 3, 2019
I had an 07 Acura MDX. Bought it new and was very hesitant about the car from the day I brought it home. Long tenure with the car did not improve my opinion but my wife liked it so we kept it. She finally realized that the car never did what we expected so in Dec 2018 we moved to an excellent condition 2013 Grand Cherokee Overland. Car has 100 k on it.
My reaction is that it is a heck of a lot more car than the MDX. Of course, it is bigger. More powerful. I think the interior will hold up a good bit better than the Acura. By the time the MDX had 5 years and 80k miles on it the seat upholstery was already wearing. I do not note that on the Jeep.
Two tone interior is attractive as is the exterior with white pinstripe. Car appears to have been well cared for. There is a pretty nasty scuff on one of the wheels. One minor scratch on one of the doors and one on the front bumper cover. These may actually compound out.
Keyless start feature is nice although there are a few times when I could not get the engine to catch. It just kept cranking but failed to catch. Might could use a tune up.
It seems like there should be some kind of a plastic plug that could be inserted in the key fob socket. Something that says “Engine Start” which one might press (with the key inside the car). It would dress up the dashboard a good bit.
I am anxious to learn about all of the other stuff the car will do. But right now, I am pretty darned impressed. And now, my wife thinks I am a genius at buying cars.
We went to Hastings Chrysler Center to look at some used Jeeps and left with a very nice 2016 Jeep Cherokee Sport. Steve Keiser and Wade Zwick worked with us until we were satisfied with the trade in value of our 2006 Beetle and the purchase price of the Jeep. Steve's sense of humor made the process an enjoyable experience. Despite the sweltering heat, and the terrible storm that evening, both listened to what we wanted and worked with us until we were happy. The free oil changes were nice additions to the deal. We would recommend them for your next car purchase.
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
If I could give more than 5 stars, I would!!
I was looking to upgrade to a newer car and as soon as I walked in to Hastings Chrysler, Steve Keiser took care of us right away. He had a lot of insight on different vehicles and was able to help me find exactly what I was looking for. Not only that, but the overall experience was excellent because Steve has an awesome personality and was fun to talk to! The atmosphere at Hastings Chrysler was very inviting and they made sure I understood every option and what exactly kind of deal I was making. I highly recommend Steve to anyone who is looking for a car that's just the right fit for them!
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
I meet with Steve Kaiser and he helped me find my PERFECT vehicle!!! Steve was so kind and answered all my questions I had! It was the best car buying experience I've ever had!!!
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
My wife was looking for a used vehicle, as her primary runner finally died. We contacted Hastings Chrysler and scheduled an appointment to look at some vehicles on their lot. Our sales guy was Scott Wallis. He was extremely helpful and just very enjoyable to work with and took a barrage of questions from my wife, which is a feat in and of itself. She ultimately settled on a pre-owned Jeep Cherokee as she wanted a 4x4 vehicle. We highly recommend Hastings Chrysler and make sure you ask for Scott as again, he makes the process simple and easy and he took the stress out of shopping for and buying a used vehicle.
by Ranman70 from Belle Isle, Fl.
December 15, 2018
My Jeep has plenty of room and is fun to drive. Handling and performance delivers a fun ride. I would highly recommend this vehicle to anyone who's interested.
Because of personal circumstances I was unable to physically travel to the dealership. They were reasonably priced, professional and very accomodating. I look forward to meeting Betsy in person when I'm in the Hudson area.
6th Grand Cherokee's we have owned. Great suv.
by Ed Jeep fan from Nixa Mo
January 14, 2019
We look at other makes and come back to Jeep. Has a nice ride, dependable, lots of safety features. Quick response when needed. Great in all kinds of weather.
I saw my dream vehicle parked out front in the lot and I had to check it out.. I got a very fair deal on my trade-in. I would most definitely purchase another vehicle at Hudson Chrysler Jeep Dodge Ram.. Joe and Mackenzie made my purchasing experience very smooth..
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
Found a jeep grand cherokee online. Spoke with Betsy and went down to see her within 30 minutes of phone conversation. Upon my arrival Betsy had the car pulled up so my time was time was not wasted. Entire process from the time I saw the vehicle to purchase was about an hour and a half. Betsy was fabulous. Zach did a great job without high pressure tactics to get me to purchase extended warranties, etc... I would go back again!
New Jeep Owner
by Jeeplover from Evanston, IL
December 30, 2018
Just purchased my Jeep and love it! Never owed an SUV and can feel the benefits of this great Jeep! Feel safe and enjoy the smooth drive.
Ben was super great at helping us find exactly what we wanted. He made the process quick and easy. We love our new vehicle and are so glad we came there and will be coming to Ben for our next purchase. Thank you!!
by ShanePenn from Perkasie, PA
January 10, 2019
Jeep Grand Cherokees are the perfect combination of luxury and utility. You can take them to nice events, or on camping trips and never feel like you have the wrong vehicle. It sports the nicest interior features and has plenty of room for a family who has a lot of stuff.
Betsy was fantastic. Betsy heard what I was looking for and took the time to find the perfect car! Buying a car is terrifying especially when you have something in mind at the end of the season. Betsy was able to locate it and took the time needed to make sure I was comfortable with making this decision. I don't think I will ever buy another car without going through Betsy first! Yeah you!
Love my Jeep
by Travey from Shinnston, WV
January 4, 2019
I love my 2018 Jeep! Its loaded with all the bells ans whistles! I love the heated seats and steering wheel! It has tons of room! Fits our needs perfectly!
Kat Morrissette What a sweet lady to work with took the time to make a deal with us!!Very professional she knows the ins and outs of sales Will be going back to buy from her (she even came in on her day off to help us)
2017 Jeep GC TrailHawk 5.7L
by Kris from Chicago, IL
December 26, 2018
Love this vehicle, I refuse to purchase anything else. I enjoy this vehicle due to its off road capabilities, options, and Hemi power. This is the first Trailhawk variant I've experienced and I'm absolutely loving it.
The car I bought from East Side Auto was a great deal with honest sales people so willing to help. There was no pressure to buy at all. I felt like family the moment I met the sales people. Yes hail damage but nothing I couldn’t get fixed if i chose to. Great experience and honest advice!
love this truck very comfortable and reliable.
by Reno from Reno,NV
January 10, 2019
This truck is very fun to drive and very accommodating for any height. I felt very safe driving this vehicle and very comfortable. I met all my expectations and has been very dependable.
I definitely have had a great experience dealing with very nice, open, honest guys at Dakota Motor Co. in Farmington, MN! A great car dealership!
Grand Cherokee Summit more HP than a GMC Yukon
by New Summit Fan from Victor, NY
December 3, 2018
The vehicle is excellent. I used to own a 2010 GMC Yukon and after 8 years and 145,000 miles it literally started falling apart. After owning such a large vehicle I thought I could never do without. My wife insisted it was time to downsize, both in size and cost! After looking at potential replacement vehicles I came upon the Jeep Grand Cherokee Summit. This vehicle has satisfied my wife's desire to downsize, while at the same time offers a roomy interior with options galore. The motor is actually larger in cubic inches than what was in my Yukon and even has better gas mileage. Also I lost almost nothing in towing capacity. The jury is still out on the longevity of this vehicle, but given its quality build I expect it last well past 8 years.
Wonderful Buying Experience for a Transplant To MN
by Sergio B from Maplewood, MN
February 19, 2018
We had a really good experience with our used vehicle purchase. Scott Wallis was our sales guy and he took the time to understand our needs and present three options that we fell in love with right away. We decided on a pre-owned Grand Cherokee and Scott handled everything. He was able to arrange a fair dollar amount for our trade and my wife and I could not be happier with the results. The process was a bit long as they were busy, but Scott make the time waiting very productive as he took the time to go through all of the options on the vehicle and actually paired both of our cell phones to the hands free system in the vehicle. You don’t typically find this level of customer service at a dealership and we are so glad we stopped by Hastings Chrysler and met Scott. If you are looking for a vehicle we highly suggest contacting Hastings Chrysler and asking for Scott to assist you with your vehicle needs as you will not be disappointed. We highly recommend Hastings Chrysler and Scott.
by runco from Pittsburgh PA
October 23, 2018
Love my Jeep. 120000 problem free miles. It has more useable cargo space than the newer ones. It could have a another ride but that is a sacrifice I am willing to make for being able to go anywhere I want to go.
Grand Cherokees are a great value for your money. Tons of power, rugged, great in the snow, extremely reliable, well built, easy to work on, very little maintenance, and they last forever. They look great too.
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