Brian and Phil were great in helping decide on my car of choose. No pushy salesmanship, very friendly and the selection of used cars were anything but junk! These guys will be my car dealers from here on out. I highly recommend if you are looking for a good quality used car, great price, and exceptional salesmanship don't bother going anywhere else. Brian and Phil are eager to give top notch customer satisfaction.
From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative experience. Mr. Weisman was careful to explain everything that was going to be done to keep my Kia Soul in compliance with my warranty and also exactly what each phase of the work would cost. He carefully answered all of my questions and was very patient and helpful in trying to explain everything I asked about. The shuttle driver was quick to respond and was courteous and polite as well as being a very careful driver on a rainy, messy afternoon. I appreciate having a service department that I can trust not to do unnecessary work and one that is diligent in maintaining my vehicle in peak driving condition. Many thanks.
Every sales rep was very knowledgeable and caring of all the customers that came in. I worked with Bryant and Jeff to find the car the I really wanted even though I was very indecisive. I’ll definitely be recommending this dealership to everyone.
I bought a 2006 Mercedes that had some problem a few days after the purchase . The warranty company did not want to cover the problems. Baucom stepped up and called the warranty company. After a couple of days the warranty company called to let me know that they would cover the problems. Thanks!!!
I have always been wary of salesperson, often with good reason, but you have helped to redefine the stereotype.
Thank you so much for answering all of my questions. Rob! You can be sure that if I have any friends looking to purchase New, Use, or Certified car. I will send them to Bob King, and tell them to ask for Rob Baker.
I bought my Pathfinder from Bob???s a little under a year ago. My salesman Jud was extremely helpful and the company is as reputable as you can get. A day after I bought the car the check engine light came on and I ended up needing a new timing chain. They fixed it immediately and didn???t put it against the warranty they offered. Since then, they have done repair work for me at a very fair price, and have given exemplary service every time I???ve spoken or had work done with them. I???m a local and I???d recommend this car lot over any other in town. They have all you need, price, quality, and service!
Cutlar and Sondra were extremely helpful during our recent purchase of a pre-owned 2007 Toyota FJ Cruiser. Sondra was very responsive to email queries about the vehicle and sent us several custom photos to answer some questions we had prior to driving to Wilmington to check it out (we live 1.5 hours away and found the vehicle online). Pre-sale inspection and test drive was a no-pressure experience. They gave us the space and time to do a thorough pre-buy and test drive at our own pace. Overall a quick, easy, and pleasurable experience. We will be back again!
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