Used 2019 Jeep Wrangler Unlimited for sale near Dracut, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

I’ve owned a Sahara unlimited for 2 years then purchased a 2019 sport unlimited, hands down the two best cars I ever drove, they don’t exceed in any one category besides getting you where you need to be in style!! I’ve loved every minute of my jeep wrangler!!

Ron was very friendly and worked hard to help us get into a car we could afford and is reliable! I would highly suggest anyone that needs a car to go to Merchats and ask for Ron Semons!

My Wrangler has the 2.0T engine and gets an average of 23 mpg. No issues mechanically at 52,000 miles; it drives like a Jeep-which makes sense. The interior is stylish and comfortable; AC and heat work just fine for Upstate SC climate. The soft top is easy to flip up and total removal isn't that much more trouble. Radio is great, media mode has a slight lag but stays connected once paired each time you use it-it doesn't automatically connect Bluetooth. The only knock I would have is that the USB or USB-C causes the entire radio to short out periodically. I love my Jeep!

My experience at Carfive was top notch!! The crew was amazing. My salesman Alex help me with every step of the way. I highly recommend them.

Great to have a fun vehicle to year round adventure! Top came off right away and kids love it, but it is for me to have fun all year!

Very good customer service. Thankful for the attention and distinction. I love where to buy my car here.

It drives smooth. It is roomy but not to big. It is classy with power windows and locks Easy to take off the front top.

Fantastic Service and Sales department. My family and I jae purchased mulitple GM's and use Tulley Buick GMC's service department exclusively. Thank you Tulley.

This was exactly what I was looking for. I have wanted this vehicle for the longest time. I made a great decision. Love my Jeep

Karl and Matthew were great! This is my 4th time dealing with Audi Peabody and will never go anywhere else! Thank you for a great experience!

Like everywhere you go , you have to wait. At least at this place you can have good cup of coffee , pretty decent food and comfortable atmosphere to kill time. Service department always very helpful and not pushy. What strange is that sales department doesn?t seem to care as much. I was walking around but nobody came up to me to make contact. Anyway I will be coming back.

Bill was awesome to work with! I would definitely recommend checking out auto factory if you’re in the area!

Thank you very much for your help and great service and your support with the issue

IVE DONE BUSINESS HERE MANY TIMES- I HAVE NOTHING BUT KIND WORDS AND PRAISE TO SAY ABOUT THIS CAR DEALER - THE TVERY BEST BEST DEALER AROUND TOWN

One of the absolute best buying experiences I have ever had! The team is awesome and Bill was fantastic and engaged from the moment we met until we drove off wi the our new truck! I will be back for next vehicle!❤️🚙🛻

I drove an hour to purchase a Jeep from this dealership best pricing friendly staff best overall car buying experience I have ever had. Ask for Matt S if you plan on buying a Chrysler, Dodge< Ram or Jeep

Anthony was very easy to deal with he also fixed and replaced a lot of things on the car to make it right and his employee Marie was a sweetheart of a person he’s delivering the car to my home very pleasant experience

Perfect as always. Courteous, professional. My truck was taken in immediately for service. I was kept aware of the service and offered advanced service if I chose to accept.