I have delt with Tom in the past to purchase several vehicles. The experience overall was a real pleasure. I have known Tom for many years and tell everyone I know, if someone needs a car, Tom is the one to talk to. I consider Tom to be a close friend and we talk to each other all the time. My new purchase was a joy and he exceeded my expectations and made my payments even lower than I expected. Tom is a real credit to his professsion and to Bill Owens Auto Sales.
Although buying a new car is exciting, the actual purchase can be a long drawn out affair. The folks at Wells, especially our sales rep Mike Poole, helped to make the process as easy as possible. The customer service at that dealership is excellent and I highly recommend them.
This is our 4th time buying/leasing from Wells. They are, by far, the nicest people to deal with. Kathy has been our salesperson for all of our vehicles. She is easy to contact, and so quick in her responses. And Jeff, in Finance is so knowledgeable and helpful. We did everything via text and email. Walked in to sign papers and were done in less than 30 min. I highly recommend them!
I shopped online through various dealers in three counties. I emailed a request for assistance on three different vehicles through three separate dealerships, Wells was the only company to email me back. All my interaction was via email, credit approval and financing. All I had to do was show up and sign the contract. About 30 minutes in/out the door. The easiest car I ever bought.
Was a great visit! I had seen an Jeep Cherokee online that I really liked, made the trip over and Ciro was waiting for us! He was very friendly and very informative about the Jeep, there was no pressure and the price was excellent. Was so pleased the way I was able to drive my new Jeep Cherokee home! Would tell everyone if they are looking for a vehicle, Wells Motor is the place to go! Thanks to all!
The experience was excellent; Pete was by far the best salesman we've experienced when buying a vehicle. He was honest, kept his word, and answered our questions and more. The manager also was a true professional. We will be back if and when we need another vehicle.
Lake Wales turned out to be above and beyond any expectations. I just wanted to buy a certian Jeep, and wanted this to go smooth. My Salesman was Great in every aspect, and I was surprised how friendly and helpful everyone was too. Good Place to buy a Vehicle.
Had an issue with my tow mirrors not working correctly. It took a couple of trips but each time they took it in professionally without comment nor complaint until it all worked correctly. Thank you to Dan and the service Tech's persistence.
I also purchased the truck from Kelley GMC. Manny found the truck I wanted and then worked with Dishon to put together a good deal. The process was smooth and it was enjoyable to work with people who were willing to negotiate to get what I wanted.
Russell, Manny, and Adam (F&I) were awesome. Russell put my deal together quickly, and found exactly what I was looking for. Manny took care of us at the dealership getting my truck ready for delivery and providing a nice tour. Russell got us in and out of finance quickly and was very professional throughout the process. I'm very happy with the service I received at Kelly and look forward to working with this dealership on future purchases.
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