Bought 2002 chevy express van from them in fall 2017 had only 8 months and the transmission blown out at only 80,000 miles.Don franklin will not stand behind what they sell cost of repair 3,000.00 l have not even made that much in payments yet to buy the van.Very unhappy got stuck with a lemon Service dept is good friendly as well as sales my issue is standing behind what you sell and making things right this is the first vehicle l bought from Don franklin most likely will not buy from again.
I had been looking for a vehicle for 3 or 4 months. I told the salesman up front what I needed and expected from him. Jesse Tucker did everything I asked. I drove 4 hours to get there and did not want this to be an all day thing and it wasn't. We bought a Suburban and we have been so pleased with our purchase. We were there a little longer than planned because of me trying to decide what warranty I wanted. They were not like the average dealership. We will be back again. We appreciated the whole team.
I stopped in to look for third row seating and they found the perfect vehicle, the 2019 Flex.
I love it!! Cory Mounce worked wonders, the signing process was simple and quick. I will use them again and recommend you do too.
Alton Blakely Honda gave us a good deal on our trade in and a good price on our new Odyssey. Their first offer was very reasonable and negotiations were friendly and easy. They did not have the van we wanted in stock, but they found one and had it ready to pick up the next day. Overall, a low stress, low hassle process.
My daughter recently bought a car from Don Marshall in...
by annettenorfleet from DealerRater.com
July 4, 2018
My daughter recently bought a car from Don Marshall in Decembert 2012. She highly recommended that I check out this dealership before looking anywhere else. I was nervous to buy a new car but I have to say that Fred Owings worked well with me. I did not feel pressured to buy a new car. I appreciate him being patient with me through the process. I'm very pleased with the deal I received.
I had called the dealership giving the description I was...
by happywithmymercury from DealerRater.com
July 4, 2018
I had called the dealership giving the description I was looking for in my price range. Jimmy said yes, he may have just what I was looking for! David Gumm was the Sales Consultant that helped me with the car. He answered all my questions. Jimmy and David are folks you can trust to tell you exactally what they know about the vehicle they are showing you. They did not pressure me in any way. I felt so comfortable buying from Don Marshall. Thanks Jimmy Franklin and David Gumm for making my transaction so smooth and enjoyable. I know I will enjoy my car for many years to come. I suggest to anyone looking for a new or used car to stop by Don Marshall meet the sales folks. They are friendly and want to satisfy their customers.
I am a second time buyer. I am competely sold on A Toyota! It will get you there. I had mine for 8 years so I thought it was time to buy again. I felt like there was no where else to buy but from T & T again. They did all of the hasle work and all I did was drive the car and sign my name! Great team! Keep up the good work.
Another Toyota vehicle experience at Toyota of Somerset. We have lost count of the number of Toyota's we have purchased here. Jeff Hall has always provided us with the best service possible. The professional and friendly staff have always met our needs and provided the best deal going. We appreciate the help given by quality staff. Wanda and Randy F.
My experience in buying a certified Toyota from Christian Long could not have been any easier or more stress-free. Christian was never "pushy" - rather, he was polite, knowledgeable and answered all my questions. I wish him all the best as he continues his career at Toyota of Somerset.
Our buying experience of Toyota of Somerset was a very easy and pleasant experience. Jeff, our salesman was very helpful and good at explaining features of the different vehicles..We completed our paperwork with Loyd Johnson who make it a easy and quick process.
My experience at Toyota was very pleasant I was never once rushed or tried to be put into a car that I did not want, Jeff and Brian Took very nice care of me and my wants and my needs for my vehicle. Very clean, extremely friendly!!!
Stacy was very Professional very friendly and not pushy at all. The entire staff was very helpful in helping me make my decision on my purchase. I thought that I had my mind made up on the vehicle i was going to purchase until i talked to Stacy and His honesty and professionalism won me over. With a professional team like Chris, Loyd, Othel, and Stacy Larry you have the winning Team! I could go on and on but i will stop with this. You could not find a Dealership more caring and professional people working for them then Toyota of Somerset.
I went to another town to search for a used suv for a daily driver. I soon found out not all dealerships are the same. At one I was never even acknowledged being there. Another one was only selling me new suvs. My goal was to save the miles from being put on my 17 Camaro which I also purchased one year ago from this same place. I called and told them what I was looking for and they went right to work. They had a couple suvs brought in from other Don Franklin dealers for me to try out. A couple days later I had purchased my 2nd vehicle from them within a year. I highly recommend this group without a doubt. They are very helpful. They do all they can to provide the best deal possible. That’s why I keep going back! Great bunch of people.
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