The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
From start to finish the purchase of my new truck was pressure free. Tom Thayer And the rest of the staff made this purchase smooth..Tom was very informative on some programs that I had not thought about in the past as far as leasing. With the help of his knowledge of the different programs it help me make a confident decision. A special thanks to the management team they helped make the purchase experience that much more enjoyable...
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
by Gloria and Don loving our 2017 Ford Escape! from Lena, IL
June 3, 2018
We've always been satisfied at Fairway Ford in Freeport, IL. Whether it's for an oil change or looking for a different vehicle, we've been satisfied and probably will continue there for our vehicle needs. Thanks Fairway Ford!!
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
This is the place that turns ordinary customers into life-long customers!
I promise you will never regret coming to the Fairway Ford dealers for sales or service!
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
Lionel and Mindy were easy to work with, helped me beat all obstacles and made purchasing a new car (which was very needed) extremely easy. I???m pleased with my experience and purchase.
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
I recently had the pleasure of purchasing a 2016 Corvette Z51 convertible from Wheels by RT. Brian was my salesman, super friendly and always available to take my calls. Terry is the finance manager that handled all my finance needs.
I picked the car on the internet, and completed the financing too. The whole process took 24 hours! Amazing customer service! Beautiful dealership too. My wife and I flew from Spokane WA to Chicago, then took a pleasant one hour bus ride to Rockford, where Brian picked us up. The car is everything I had imagined, and then some!. I would give this dealership more than five stars!
What I was Looking for
by Bgh from Marion, va.
January 6, 2019
Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.
We have buying cars and trucks from Barkaus for years and years. They always treat us right. We have never had a bad experience dealing with this family owned business. Would highly recommend Barkau and Sons to anyone.
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
Tim is a very helpful sales man and has a very nice support staff. They were able to get us a great deal and a excellent truck .
I LOVE my jeep
by JenJen from Depew, NY
January 12, 2019
My jeep is wonderful. It is not a small tiny car but it is not a large SUV either. It is just the right size. Small enough to be easily driven everywhere and big enough to cart all kinds of stuff everywhere. The only thing I dont like is that it is black. When I bought it I did not realize every flaw shows up on a black car. My fault and not the fault of my jeep.
We always have a great experience at Barkau. Jim has sold us many cars. He is very knowledgeable and helpful every time. Highly recommend Barkau & Jim
Great Jeep for Teen Driver
by foxybaby298 from Terre Haute, IN
January 9, 2019
I got this vehicle as my second car at the age of 17. This vehicle handles so we'll, and has a lot of pep to it. The sound system is great, and the interior looks pretty good. I found this car to be pretty comfortable, but after about 2 hours the seats would get a little uncomfortable. The exterior was okay, but it wasn't my favorite. As a guy, my buddies teased me a lot because they thought my Jeep was "girly". Apparently I was one of two guys who drove Liberty's at my High School out of about 1,000 drivers. But other than that, this car was an excellent car. I would totally buy this again if I had to buy a car of the same year range. It's a great mix of off-road ruggedness and street luxury.
Thanks for our new 2019 Jeep!! We were able get the vehicle we wanted with ease. Thank you all that helped with our wonderful experience. We couldn???t be happier.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
This was a fast easy experience. Tim answered all my questions and was patient with my indecision about what vehicle I wanted to purchase. Tim showed all the features of the vehicle and how to access them. Everything seemed to go smoothly as I was not waiting around long for paperwork or questions to be answered. I left the dealership confident in my purchase.
Love the way it feels and drives.
by Jlblucky from Jacobsburg, Ohio
January 12, 2019
I had no intention of buying a new car until I drove a rental Compass and just couldn't believe how it drove. I highly recommend test driving this car if you are thinking of buying a new vehicle.
Found my new truck online and Tim made the purchase extremely easy! He was super fast at responding to any messages sent and got any information I needed immediately. I drove 3 hours to buy my truck and would do it again, I would also recommend him to any of my friends or family. He even left me a surprise when I got home, but you'll have to buy from him yourself to find that out.
Very comfortable and serves my needs
by Gramma Dottie from Delaware OH
December 22, 2018
The vehicle is very comfortable and has what we were looking for at an affordable price. It’s “cool” looking also for a gramma! Working with Kurt. Great experience.
Tim Border was our sales representative he was completely professional and very quick to answer any questions that i had. This was by far the easiest place i have ever made a car purchase. They gave me the time i needed to think everything over before making my purchase, when i needed to make a phone call or consult with somebody before a decision i was given as much time as i needed. Ive been to car lots where salesman were way too pushy trying to have you make a purchase you were unsure of and that was not the case at all with Tim. I needed to take two test drives with me and my fiance and once eith my father to get his input on the vans performace and we were all very pleased with the condition and performance of the vehicle. I had a concern about the wireless headphones for the DVD system and Tim made sure to get batteries for them so i could test them out before leaving. I would reccomend J.H Barkau to anyone i know in the area looking for a reliable vehicle from a reliable dealer. My fiance and I are extremely satisfied with our 2015 dodge caravan. Thanks Tim and i will definitely be a repeat customer! Quality of work i did not rate as i have not needed any work done to my van i will definitely update as needed though.
we almost everything about our 2018 Jeep Compass
by Campman1965 from Bethel , Pa.
January 12, 2019
Everything is great except for one thing. We dislike the stop/start feature. It does not save gas like they say it does and the fact it has to be hard on the engine and the starter and the fact if the system fail to start back up , it may leave a family stuck in a dangerous traffic situation...I was not use to it and gave it too much acceleration and nearly rear ended the car in front of me..... This device is a big joke.......
My wife and I identified a vehicle online and our salesman Tim Border made the transition of trading off our current vehicle to our new one an easy process. After taking a test drive, we knew this was the vehicle (at the right price) for us. After a few days, our loan came through from our bank. Tim held the vehicle for us. On a rainy Tuesday we traded our rusty (no heat) Uplander for a shiny, like new, Town and Country and hit the open road. We highly recommend Tim to others looking for a new or used vehicle.
Love this car
by My jeep rocks from Douglas ma
January 8, 2019
This jeep is by far my favorite I've ever owned. This Is my 3rd jeep. Very comfortable and very nice to drive. I love this style. I reccomend it to all
This car is perfect It is the best car I've ever owned very safe and reliable The staff at Elmwood Dodge were very nice and knowledgeable
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