My husband drove volvos for years and sold his last one a few months ago. we purchased a different car and right from the start had problems - it was NOT a volvo and the dealership was NOT helpful and ultimately I suggested we trade for a volvo v60. he said he did not want the hassle. I said I would do it. so I drove to volvo on a saturday afternoon, had the pleasure of working with Ralph D'Angelo and Matt Anderson, and at the end of the day drove the car, the pre-owned nifty volvo v60 home! it could not have been easier, it could not have been more pleasant - everyone at this dealership was fantastic, professional, dedicated to getting us in the right car and making the trade happen that day. no angst, no dickering... good questions and conversation and a fabulous car at the end of the day. I cannot recommend Ralph and his team highly enough. thank you.
Ralph was accommodating and easy to work with. This was my second car purchase with Ralph. I had a very specific car in mind and he had one for me. I changed my mind on trading in my old car at the last minute and Ralph worked up my new paperwork in minutes.
David B. and Michael made me feel right at home the second I walked into Lee. I was in a time crunch and needed to be back to work for a certain time. I told them what I was looking for and they made it happen. My Nissan was even delivered to me so I could get back to work when I needed to. Fantastic people, fantastic service. I will recommend all to visit Lee Dodge for a quality experience.
I bought my first “new” (wasn’t new just way newer than I’ve ever bought before) from them. I had a really nice experience thus far. People were kind, facility was great, car was detailed impeccably. The salesman (Mark) was super nice and welcoming, even to my crazy toddler. I didn’t feel pressured or like I was schmoozed into the sale. He even recommended some different options to me when I didn’t think I could get financing on the one I wanted. In the end they came down on the price enough I could get financed on it through my bank and the process really was “easy!” Thanks for making my first dealership experience a good one!
Had a fantastic experience with Dominick Bernard buying my 2018 Prius Prime Premium. We were able to do most of the negotiating and info sharing over email but he was very helpful and informative and made buying our new car a very easy process!
From the moment we started negotiations I felt nothing but sincerety. I didn't feel like I was being sold or that I was talking to a salesman but an advisor who really had my best interest in mind. There were a lot of up and downs in my decision because of my financial situation but he kindly showed me all the different options available and paciently guided me to make the right decision.
I’ve been taking my 2003 Toyota to Berlin City for almost 10 years and have always received great service. Last week I went back to them and bought a nice new vehicle. I started my search through TrueCar, financed through my credit union, and did my test drive and final purchase with Berlin City. I worked primarily with Stephen Lawrence and found him to be straight-forward, communicative, friendly, and very informative. They actually did not have the trim and color I was looking for in stock, but were able to secure the vehicle from another location in a matter of days. I would highly recommend Berlin City to others looking for great customer service on the purchase of a new vehicle.
I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
I cannot say enough great things about Crafts. We were highly impressed with how quick and efficient Kevin and Mark were. We knew what we wanted and we walked away with exactly that in the quickest time we have ever experienced. Way better than the big dealership I dealt with a month ago.
Thank you to Kevin who was so patient and accommodating and Mark who was incredibly efficient and super professional. I highly recommend you go see Kevin Davis for your next car/Truck purchase!
Such a great and painless car buying experience! Thank you Crafts!! We will be back when it’s time for another one
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