long but good service
December 3, 2018
Thank you to Michael Griffen who went from being a salesman to a big brother to my 5 year old, he went above and beyond to make this a wonderful experience. He answered every question, was very knowledgeable about the car,showed me how to work the buttons, gave me a heads up abt what the warrenty/extra insurance was prior to the guy coming to me so i could find the right fit. Michael catered to my son bringing him water, putting cartoons on his tablet, giving him his pen and paper to draw,giving him a cupcake, talking to him like a friend, let him sit in cars I wasnt even looking at, and most important never made me feel judged or act burdened by the extra work he had to do.Michael made sure I could transfer items from one car to the other and helped me get the carseat in. Im a single mom in my last year of nursing school for my BSN, my old car was not going to make it now I don't have to pray my car wont break down every morning! Michael treated us with respect, didn't pressure me or make me feel like I had to buy anything and its nice to not feel pushed into doing something,Michael made sure I was doing what i wanted without using scare tactics. Thank you for making this a great experience I would recommend Kia to all my family and friends !!