My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
We had an amazing, positive experience yesterday shopping for a car for my son. Our sales man Kevin James was kind, helpful and funny. The entire staff was so friendly. They made it an awesome buying experience. Thank you!!
As a first time financer, We went in thinking they were going to try to screw us BUT, that was not the case at all. Although we didnt want to dealer financing, it worked out in the end. We got an amazing car that was only a year old and for a ridiculously great price!! Darren, our guide was super helpful and not pushy at all!! We told him exactly what we came for and we were in and out in 2 hrs!! It was great and i got to drive my car home that day. I'm glad we went when we did because they had just lowered the price on the car and not even 20 mins after we signed, a young lady came in wanting the same car!! I cant say enough great things. Thank you guys.
She was friendly and helpful. Very professional and honest . I have visit other dodge dealerships and this one is more organized and professional more professional than where i actually bought the car st.
Still in the process, and the salesman is okay, but their email communications are jacked. The day after taking a test drive I receive an email asking when I want to take a test drive. An email supposedly from my salesman lists a cell number to another salesman. A young sales manager calls me on my cell asking when I want to come by and see the car...a few days after I've come by and seen the car. Spooky.
The service personnel greeted me before I could get out of my car. They assisted me with my things since I am disabled. I was kept informed of the progress of my car. Everyone I came in contact with was very professional and friendly. Legend KIA is the only place I take my car to to get serviced. When my car was finished the service personnel explained. What was done to my car. My car was returned to me washed & vacuumed.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My Service Advisor was SEAN BONSER: Great service and friendly, competent, knowledgeable staff! Service on my Rogue was performed quickly and efficiently. Everything was explained clearly. Highly recommend Gunn Nissan in San Antonio!
I was in the market for a new suv/crossover. After doing tons of research I found mission mitsubishi. They had this promotion $4,500 cash for junkers that allowed me to lower my monthly payments significantly! The crazy thing is I didn't have a junk car to trade in and they still give their me the $4,500. I wouldn't say my credit is amazing, but they really did work with me and helped me throughout the entire process. In all honesty this dealership only wants to help people feel confident buying a car and with their service and friendliness I was able to drive my new Eclipse off the lot knowing I could rely on them if my car needed anything. When talking to the salesman I asked why does your dealership say #1 in the United States. He simply told me they sell the most mitsubishi cars in the U.S. which is no surprise because without a doubt I would by my wife's next vehicle here just because of how much they care about their customers. A lot of the time you forget that where you buy the vehicle is just as important as to what vehicle you buy. At Mission Mitsubishi you get the best of both worlds, solid and trustworthy dealership with the most reliable cars on the market!
Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
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