Used Kia Soul for sale near Romulus, MI

The staff is very friendly and accommodating. I was treated very well by everyone I encountered. I will definitely be recommending this dealership to my family and friends.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

I went there one time to look at the Civic model and Tom showed me the car and trims. I was treated very well and decided to go for the car and Tom helped me with the process from the beginning. I'm very happy with the car and with the customer service from Honda Troy.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

Great Sales staff!!’ Trey was amazing to work with. He answered all my questions and made sure I was happy with my purchase.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

extremely professional, very friendly, and easy-going. our car salesman was Earl he made things go super smooth. he got us in our first vehicle of our own. very pleased with our purchase. thank you, Georges!

Very good on gas nice ride. Big difference from a big suv. I would highly recommend this vehicle. I’ve had mine for a year now and love it.

I have a 2010, 2011, 2021 Kia Soul. I think that says enough. Having a car last with minor repairs and 400,000 miles. Says something for the Kia.

I worked with Omar and he did a great job during the entire process from picking me up at the airport to going over the technical issues with the AMG SL that I purchased. The paperwork was done in a matter of minutes as he had everything organized. He spent as much time as necessary getting me out the door for my enjoyable ride home to Memphis. Hats off to the Roadrunner Team that supported him as well.

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

The car is very reliable, bigger in the inside than you would expect, rides smooth, but the best part is its perfect for shorter people.

Excellent Job for Your Service. " Mike is the Man" Look for Him , To fix a resolution of your Car Issues and Concern ! I recommend this Place to Buy New or Used Vehicle ... From Marie G.Keep it up Twins Brother , #Alex in command on sales !

I love this car. I purchase 2019 kia soul last month and have been happy with my decision. there is a lot of cargo space and I like the window tint. It drives smoothly and the back up camera is great. Kia is a relaible car company and i have not had any diriving issues. I purchase used with 90k miles. i use full synthetic oil.

ray was the most honest caring person ive come across in many years of buying cars. what a great breath of honesty thanks tony and ray

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

You have to try them yourself to determine how good their service is and to be honest they are definitely a 5/5. they were very professional and honest, and they made us feel like we were the priority to them. I would definitely recommend them to everyone I know

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

Process was easy and staff was professional. Would return to buy another used car.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Todd Schiftar was more than a regular salesman, he was helpful,patient, and kind which is hard to come by in today’s world. He kept his word and got me in the exact car I wanted. 100% recommend anyone to go see him at George’s.

This is by far. The best vehicle I have owned! I highly recommend getting one if you get the chance! You will love it, for sure

Great experience, no pressure sales Mike was a great to deal with. Fair price, and have recommended to friends. Overall positive and will return again.

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

The entire experience was wonderful! I’ve never had such a great experience buying a car! I walked in and was NOT immediate accosted. The sales manager set me up with Frank, who was amazing!!! I went from a Tesla Model X to a Kia EV9. I really thought I was going to lose more features than i did. Frank is extremely knowledgeable about the vehicle options and showed me features of interest right away. I could feel his genuine interest in helping me. The first day I went just to sit in one. I liked it a lot and wanted to return with my husband to drive something. Frank spent lots of time searching for an EV9 with the feature sets. It was very challenging because most remaining vehicles had matte finish, which I did not want. I was open to a 2024 or 2025, but the 2024s had deep discounts with the rebate that may not have been available on the 2025. Frank was very forthcoming and informative about my options, financially and with the vehicle. By the next day, he had one for us to test drive with all the features and one of the colors of interest. It was perfect and we signed on the spot.

Excellent vehicle except the standard headlights are terrible. They are not bright at all. Even on high beams they do not light up the road adequately. I am looking into adding additional led light sources to supplement the head lights. Unfortunately they dealer tell me they cannot swap out the halogen bulbs for led ones.

I got my 2019 Brilliant silver base unit with 22k miles on it. I paid the $22K. I MAY have messed up and gotten the new one at the local dealer. Possibly. I did get the $240 Kia side-to-side roof rails from N.Y. and have added the $ 80 Walmart front-to-back roof rails to the Kia rails. All key locks are locked on. Don't use the roof rack much and flatten down the back seat and fit 8 ft. long wooden 2X4 and 4X6s to the passenger foot space. For $85 I got the tailgate tint removed and the window is tinted less. Now I can see better through that back window. I like it.

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

My salesperson, Mona Saad, is always welcoming and accommodating. She made sure the vehicle I picked out was ready in a timely manner and that my financing was in place for my new lease. Her expertise and kindness make my visits to the dealer a wonderful experience and I will always go back to Gordon for the excellent service that I receive.

My experience theft on tiktok and YouTube to break in them. Torn collar from swirling wheel collar. This car is nice and convenient why would that happen to this soul lx Kia.

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive