Top notch, Chris Mackes is a true gentleman and is very knowledgeable of the product. I assisted an older family member purchase a new RAV4 after hers was totaled in a crash. I contacted Chris via email with a quick response and two telephone calls I received my best price from him and made the deal. We traveled 85 miles to the dealership where the car was prepped, and ready to go. Upon arrival unlike other dealerships the price quoted was the actual price. The entire process only took one hour and fifteen minutes. There were no high pressure finance room scare tactics or shenanigans. Chris was very patient explaining the new vehicle features to my family member. All in all a great experience.
Our experience at Ken Pollock Ford was absolutely phenomenal. From our first contact with them, Christine was so willing to help and answered our questions extremely quickly. She sent us every single piece of information we needed to know, and had us essentially sold on the car (and the dealership) before we got there. Then. We arrived yesterday and quickly realized it was only getting better. Zach, our car salesman, knocked it out of the ball park. He explained everything in detail and allowed us to ask a litany of questions. He was easily the best sales associate we???ve ever worked with. Even the man processesing our paperwork, Mark, was effective and effienct to the highest degree. The car we bought is perfect for us, and we could not recommend Ken Pollock Ford more.
I had a wonderful experience. Everyone was friendly, helpful, and easy to work with. I???m so glad I chose this dealership for my new vehicle and will definitely be using Ken Pollock dealerships in the future!
I'm so happy with my purchase. They were all so friendly and helpful. The owner Dave ,gave me a great deal on my Chevy Cruze. I am now telling all my friends and co-workers to go there for there next car.
I must say that Outten Kia in Hamburg pa was a great experience. I especially wanna say thank you to my sales guy Tim McFarland. He was very helpful and explained everything to us with out missing a single beat. He was very polite and also understanding. So special thanks to you Tim. I also wanna thank the rest of the Kia team for they were also very helpful and understanding. I recommend to who ever is looking for a Kia to swing by outten Kia in Hamburg pa. They are very good at what they do. Thanks again guys
Outten Kia made the process of looking for a new vehicle one of the easiest we ever had. There was no haggling because the price was right the first time. We went into the showroom looking for one new vehicle and left purchasing two.
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