I called for a specific vehicle they had listed, when I arrived the vehicle was ready for me to take for a test drive. It was just as listed no games. John was honest , professional and understanding about my financial situation. The deal was made and when I returned to take the vehicle home the process was easy and John made everything clear and understandable. I highly recommend this dealership to anyone who wants a honest , professional experience.
by Jan E from Grand Blanc, Mi
January 11, 2019
One thing after another...rear camera went bad, had to spend over $200 for a headlight, now rusted bolt caused a turbo failure...quoted $3000 to fix...car cost $32000...developed rust on side of car in under 5 years and Kia refused to cover it...called it a paint issue that was only warranteed for 3 years...every month, its something .else
I highly recommend purchasing your next vehicle from Pete at Alan Byer Foreign Auto in Utica. I have never before had such an easy and pleasant car-buying experience. He was fair, easy-going, and honest! I am so excited about my purchase. Don't bother going anywhere else.
car has been great so far
by kye from prudenville, mi
January 10, 2019
I could use a little more power but wouldn't trade it for the gas mileage ,also wish kids had entertainment in the back. remote start is also on my wish list
I had a great experience with Jay. No hassle no haggle told him what I needed he got back to me quickly and we got my own daughter her first car. Was a great shopping experience pain free when buying a car is definitely a luxury. Thanks Jay
Most reliable minivan I have ever owned
by Vegasguy from North Las Vegas, NV
September 15, 2018
Regular oil changes ~ battery. tires ~ brakes @ 40,0000mi
Kia and Hundai are famous for this gasoline smell and dealer service refuse to correct this problem or do not know how to. My daughter owned a Hyundai, had same problem ~ she got rid of it to, for same reason, gasoline smell in cabin very bad.
Biggest problem was gasoline smell inside the cabin, on hottest days here in Las Vegas ~ this was the major reason I traded it ~ bad gasoline smell!!!
We travelled 200 miles to look at a used car. Thanks to Dominic and Carbone, it was worth the drive. The car was ready for us to see and test drive, Dominic was helpful and knowledgeable. We made the deal and couldn't be happier.
Most reliable car I've ever owned.
by bamagirl35645 from Killen, Al.
January 6, 2019
This car meets all my daily needs. Plus some. To include mega leg room in front and back. Has 2 cigarette lighter plug ins. plus a usb plug in.
I was purchasing a used Hyundai for my college as a college graduation present. Tony was very helpful and made the whole process very easy. I financed through my own institution, but financing at the dealer was an option too.
Soul Perfect For Tall Person
by OwnASoul from Apalachin, NY
August 1, 2018
The Soul Really surprised me the with how much room it had. I am 6'5" tall and I did not feel cramped. It is a real joy to drive. It is even comfortable for me on a long trips despite the short wheel base. I wish the gas mileage was better. I average about 27mpg for all around driving and 30 on the highway. I have the Soul ! which has the 18" wheels and the premium sound system and sun roof. Nice little big car!!!!
Tony Licari in sales was very helpful and knowledgeable. He was up on all the latest technological advancements. My wife and I just came in to return her lease car. After my interaction with Tony I also decided to lease a new car. We walked out with 2 new leased cars. The process was painless.
by Gabby from Durham,NC
January 14, 2019
This car is great. It does so much ,and it does so much more than you expect a 2013 car to do. Also, it was already used and works as if it were brand new.
Charlie Wilson was the best sales person I've ever dealt with. He could answer al of my questions about the jeep and he took the time to explain all of the functions.
One of two of the best cars we've ever owned
by Charles from Sandy Hook
January 10, 2019
Great third row seating (planning for grandkids). Very durable leather seats. Front seats are heated. Great cargo area. Ergonomically everything is well located from the driver's seat. Runs quiet with little to no cabin noise. Shifts smoothly with plenty of power.
I had a great experience buying my car from Dominick. From the test drive to leaving in my new car, everything went smooth. I would highly recommend Carbone for your next vehicle.
Most reliable car I have ever owned!
by Lunk from Superior, wi
January 2, 2019
This car is filled with all kinds of features. Love heated and cooled seats along with heated steering wheel. Most people say they do not need heated steering wheel, but once you experience it, you realize how great it is and can cut down on heat needed in the car with heated wheel and seats.
By far the greatest experience with any dealership. They were up front and honest. No games or run around. Sean was easy to work with and helped work around our crazy schedule.
Beyond stylish and powerful for the money
by Gerald the Wildcat from Tucson, AZ
November 22, 2018
The ride is on par with other vehicles in its class and the power is surprising. Handles well for a larger vehicle. Plenty of room for passengers or cargo with fold down back seats. Lots of hands free features that keeps the drivers hands on the wheel for radio and phone. Best minivan I've owned to date.
I contacted Carbone online, within 2 days Charlie found me a car in my price range and the deal was struck. I went in completed paperwork and drove my new car home. Charlie mad the process very simple. The best transaction for a car I have ever had. I will certainly recommend The Carbone group to anyone in need of a car. Everyone was pleasant, helpful and kind. Thank You Charlie you are the greatest.
Loved the test drive
by Kris from Charleston, SC
October 5, 2018
I loved the exterior and most of the interior. The dark colors throughout we're pleasant and cozy. Definitely could see myself in that suv. So excited about it.
i came to your dealership with an appointment for a warranty issue. i stood at the service desk, just inside the overhead door in the entrance to the garage, behind another person, waiting to talk to the service writer, i had two people behind me also waiting for the service writer. The service writer finished helping the person ahead of me and i stepped up to desk and the service writer then answered the phone and talked for several minutes while i waited then laid the phone down and left the area for several more minutes came back and hung up phone and left again for another several minutes. when he came back he was on a cell phone and then suggested that me and the other people waiting at the desk for him should go to the office and find someone to help us as he was to busy to assist us. I went to the office and was helped by another person who was very nice and took very good care of my issue and fixed my truck in short order. I would recommend your dealership to others and will use your dealership myself. I will recommend though that people skip the service writer desk and go to the inside office. I found the service writer to be rude and uninterested in customer service, not a good first impression when arriving at the dealership.
Most reliable car I’ve owned.
by Steve from Beech Grove, IN
December 31, 2018
Great family car. Lots of room for luggage in the hatch, and wonderful for travel. As fast as it needs to be, handles well, and is quite comfortable. Best part of owning a KIA is that service is extremely reasonably priced. With the frequent coupons sent from the dealership, you can get an oil change, tires rotated, multi point inspection, and fluids filled for around $50.
I want to express my sincere appreciation for our salesman Evan. I could not have asked for a more professional individual to assist with the purchase of our CRV. He's the type of sales person that everyone would want to have; someone who is polite and patient when you're a bit indecisive, informed about the vehicle when there's lots of questions and willing to work with you to make it happen. He truly would be the reason I would return to Carbone to purchase my next vehicle. Thank you Evan!
by Elaine 452 from New Port Richey Fl.
January 4, 2019
This car has a bad problem when you step on the gas pedal the car feels like it stalls it like the gas is not getting to the engine, I had it at the dealership 3 times already they say nothing is wrong with it. I have almost been hit a lot of times.
My husband and I had learned about Carbone Honda in Yorkville from friends that had purchased two cars there previously. So on a whim as we were out in the area we decided to stop in and see if they had the 2018 LX CRV that we were thinking of buying. The salesman that we had was Carmelo Dainotto and long story short (Carbone had the CR-V on the lot) Carmelo quickly and easily made the deal that my husband and I were looking for. Good trade in on our 2015 CR-V and a good price on the new one. Bought the vehicle on Saturday and picked it up on Monday. The whole process went smoothly and easily.
A very smooth riding and comfortable car
by tholden03 from Charlotte, NC
December 20, 2018
This car rides great, Looks good, awesome on GAS, has good features the space in the car is awesome and I love my Kia Its my baby.
Thank You Kia
I live a couple hours away, so I appreciate the details their website provides. They also have sales representatives that are quick to reply to my e-mails.
Comfy and reliable.
by NYtoAZ from Phoenix AZ
July 25, 2018
Met all of our needs. Excellent for road trips, daily errands. Safe and reliable. It's my first SUV. As a single Mom with a kid in school, it's the best vehicle I have ever owned. Between oncologist, peditrician, physician, parks, pet stores, school, supermarkets and just spending practically all day driving around all over the valley. Also dealing with sand storms, monsoon rain and extreme heat.... This vehicle will be with us for as long as possible. We love our Kia sportage?
Awesome, done way before expected, very friendly, could use more parking spots though
Best Vehicle I have owned.
by email@example.com from Estes Park
January 10, 2019
This car has body damage however the interior is in mint condition, still smells new. Unused floor mats. Always kept floor liners so original carpet is also in excellent condition. I was told by body shop that he could get two doors for about $800.
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