I had great service from this dealership. I worked with Jeff to buy my car. He was able to pick me up in vermillion to let me test drive the car and did a fantastic job. The price was fair and the car was as advertised. I highly recommend this dealership.
A very smooth riding and comfortable car
by tholden03 from Charlotte, NC
December 20, 2018
This car rides great, Looks good, awesome on GAS, has good features the space in the car is awesome and I love my Kia Its my baby.
Thank You Kia
Very nice to deal with. No hassles. Would recommend to anyone. Quick response off the Internet. Was very impressed with the service the wife and I received.
Really fuel efficient vehicle and easy maintenance
by MichaelE from San Diego, CA
December 7, 2018
Its pretty good bang for the buck. The only issue that I've had with it is the plastic/rubber caps used to secure panels. I drive the front bumper over a cement block on a parking lot, and as I was leaving the bumper rubbed against the cement block. The ended up popping out the rubber cap/clips and the inner wheel well panels came off, rubbing against my tries and causing smoke. That should be designed a bit more with common parking mishaps in mind.
Trent really listened to me, and at no time over the past month played the role of a pushy salesman. The whole team went above and beyond! I have my Mini, and she???s a beauty. They are honest and straightforward, and have a great variety on the lot. I also appreciate the unique inventory they carry. Shop local! You won???t be disappointed.
Perfect car beside problems with the tires and the
by Michelle51 from Saint Louis
January 3, 2019
The care was perfect besides problems with the tires all the time and the its loud when I start it up .. Why is it so loud ? I have ask several times why but no answer at service
Hate car shopping, but Court made it pleasant by listening to our needs, and he delivered beyond our expectations. What was wanted wasn't available, but knowing what we desired, Court patiently provided us with alternatives that could meet our needs/wants until we found just what worked for us. He thoroughly explained every vehicle's functions and features. He also understood our limitations, and the dealers' finance person got us to the monthly payment we could afford. We understand there's a process the dealers use, and that's okay, but Carswap never exerted pressure through the entire process as some larger dealerships have a tendency to do.
Most reliable car I've owned
by Princess Obong from Atlanta, Ga
January 12, 2019
I went from a 2014 Chrysler 300 to this car and I can say it is way better and more reliable. More gas efficient and faster! People think it is small inside until I let them get in and the say "Wow". I love my Kia Soul!
Growing up, two of my uncles owned car dealerships, so I can genuinely attest to the level of professionalism and willingness to work that I was shown by the guys at Big City. I had Zach, and the efforts he made to accommodate me and get me the best deal he possibly could were as yet unparalleled by my experiences with other dealerships. Big City made their bigger competitors look bad, and that was just with the actual negotiation and selling process.
As far as the car itself, I can also attest to their incredible quality control and level of restoration. To my 2015 Ford Fusion, they had put on new tires, repainted the front to remove chips, detailed every inch of the interior (including taking the seats out and deep cleaning them), tinted the windows, and polished the outside to the point that it really felt like a new car. Cannot recommend these guys enough!
by Gabby from Durham,NC
January 14, 2019
This car is great. It does so much ,and it does so much more than you expect a 2013 car to do. Also, it was already used and works as if it were brand new.
Italian Adam very pleasant to work with stand behind the word help me what's very sticky situation went above and beyond but any other dealer in town would give you thank you guys very much I really appreciate it my family really appreciates it!!!
Excellent Overall Value
by NJ from Bellingham, MA
January 12, 2019
I love the value that the Kia brand provides. The sorento is my second Kia. It's looks great, drives great and meets my families needs.
My wife and I just bought a used vehicle from them and we couldn't be happier! Brian(our saleman) and Ethan(finance guy) made the process of buying a car very quick and painless! I highly recommend them and will definitely be doing business with them again in the future!
Definitely planning to purchase within 90 days!
by Queenbee12 from Springfield, IL
November 18, 2018
I wanted an SUV after owning a Kia Soul. Manual transmission SUV’s are hard to come by! This SUV fits all of my needs in a vehicle!
I had a great experience purchasing my used 2014 VW CC Executive. The staff was awesome, I never felt pressured to buy a vehicle. I test drove vehicles for a few hours one weekend then came back later in the week to purchase. The purchase process was easy and quick, I was done in a little over an hour. I was given a fair value for my trade-in and paid a fair price for my new vehicle.
I highly recommend purchasing from Graham Audi/Volkswagen for an easy purchasing experience.
Very stylish hip car!
by Blakeley Walker from Indianapolis, In
January 10, 2019
I thoroughly enjoyed my experience with my potential buying possibilities with your dealership. I would highly recommend this dealer to both my friends and family.
We asked for a car to be held as we would drive from out of state to look at it and purchase. The car we went there for had some expensive repair that needed done and we wished they had told us about that prior to us driving 5 hours to SD. But they gave us a great deal on a similar vehicle and Scott The Old Guy Service was great. We we’re pleased with the car we got and their efforts in helping us.
I like my Sorento
by Andrew from New Orleans
January 2, 2019
Good value for the price.
Best warranty out of all manufacturers.
Cheap maintenance cost.
Good gas mileage.
Good cornering stability for a SUV.
Excellent service, as always. Fast and friendly service.
I have never had any problem with this vehicle.
by Attic records from Pittsburgh pa
December 27, 2018
This car gives me everything I could ask for.It rides really good .radio and sound system sounds great and easy to use.love the heated seats and steering wheel on cold winter mornings and air condition seat keep you cool.
I give it a good review because it was the agent was easy to work with, friendly, and willing to work with us to get a good offer.
Best Vehicle I have owned.
by email@example.com from Estes Park
January 10, 2019
This car has body damage however the interior is in mint condition, still smells new. Unused floor mats. Always kept floor liners so original carpet is also in excellent condition. I was told by body shop that he could get two doors for about $800.
Definitely recommend purchasing a vehicle from Frankman Motor Company. Their car salesman, Jesse James, was first-class being extremely helpful and knowledge about cars. Thanks to him I came home with bada** Cadillac SRX. Financing was a breeze and the offer for my trade-in was more than fair.
by Jan E from Grand Blanc, Mi
January 11, 2019
One thing after another...rear camera went bad, had to spend over $200 for a headlight, now rusted bolt caused a turbo failure...quoted $3000 to fix...car cost $32000...developed rust on side of car in under 5 years and Kia refused to cover it...called it a paint issue that was only warranteed for 3 years...every month, its something .else
Service team is timely, knowledgeable, courteous and straight forward. A good group of guys. While waiting for my vehicle to be repaired, several Autoland staff members greeted me and checked on and reported the status of my repair. Always a good experience.
Soul Perfect For Tall Person
by OwnASoul from Apalachin, NY
August 1, 2018
The Soul Really surprised me the with how much room it had. I am 6'5" tall and I did not feel cramped. It is a real joy to drive. It is even comfortable for me on a long trips despite the short wheel base. I wish the gas mileage was better. I average about 27mpg for all around driving and 30 on the highway. I have the Soul ! which has the 18" wheels and the premium sound system and sun roof. Nice little big car!!!!
Kept me updated on the service repair on my vehicle.
Very nice SUV
by ronrieger from Richmond, TX
January 11, 2019
Nice looking. Good fuel mileage. Enjoyable to drive. Inexpensive to service. Nice long new car warranty. Quality made vehicle. Handles well. Runs great. Audio system has great sound.
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