Used cars for sale near Lake Caroline, VA

Joey did a great job. Very satisfied. Work waa done aa advertised. Will be coming back.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Bought a used GLS-550 w 88k miles (long distance purchase), without seeing/driving the car. They delivered it to my door. It showed up as practically new and fully serviced. The car has been fantastic so far (3 months).

very good/no issues service was quick and accurate xx xx. xx x. xx xxx. xxx. xx. xx. ss. ss. ss. ss. s s s xx xxx xx xxx xx xxxx x x x x x

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

I purchased my Outback Premium in 2022 new. Liked the color. silver, and didn't want moonroof or a lot of extras that could break. Bad battery experience has really disappointed our experience although the cars performance and comfort has not.

Had an appointment at 9am and it took about an hour and half to get the service done. Also cleaned up the car inside and outside. Overall great service.

Best vehicle Acura has made in last 15 years. Test drive an RDX Advance SHAWD package on sport mode for 15-20 mins and you’ll be sold. Beautiful airy cabin with pano, and the ELS sound system is killer! 2.0 turbo engine + 10 speed trans are bulletproof. Have my RDX Advance for 2 years now and will enjoy it for at least another 5 years. These are made to last, much like my 2006 TL that I have for over a decade, with 200k+ troublefree miles on the clock.

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

I really like my Honda Civic. It has been very reliable and in the 5 years I have had it there haven't been any major repairs or problems. Since I am short I have gotten a cushion to sit on since the model I got sits lower to the ground. The keyless entry and ignition has worked out very well for me.

Brandon stern was great! Handled my issue and got me in a beautiful car

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

We stopped by the dealership today to look at the 2024 Explorer. Gilman was the first person that approached us and showed us several new vehicles. He was very professional and knowledgeable with us. We were just looking but ended up purchasing a new vehicle from Gilman. Everyone in dealership was very nice and helpful. I would recommend Gilman (even though he is new to sails) to anyone interested in buying a vehicle. Bruce Kersey

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Daniel Ortega kept me informed on status of vehicle. Great asset to Hendricks. He did great job of letting me know when back ordered parts came in.

An amazing vehicle. We went with the all wheel drive Reserve II base, with 201A, jet, and dynamic handling packages. Took the price up to a tad below 84K. I love this vehicle! From it lowering itself a few inches when you walk up to it to make it easier to get in, The 30-way adjustable seats, the fantastic ride when you're driving it, and overall appearance of it, awesome! I highly recommend this!

Chris Anderson ( no relation) is an awesome salesman Highly recommend him if you're in the market for a vehicle. Also, Tony Nowlin for your finance person.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

The gentlemen are very professional and friendly. My car was ready in a reasonable time and they even send you videos of what they did. They get a 10 from me. I definitely would recommend them to anyone11

This truck is one of the best ever made and with only 2300 miles it should be advertise as new barely used you have see to believe!

My second time buying a car at this dealership. Great experience

El vendedor es excelente - la atención de Adam Khadra fue la mejor . Thanks The vendor Adam Khadra is the best in the customer service

The director Matt Perry and the salesperson Christopher were very helpful to me in finding my dream car. They maintained a calm, professional, and courteous demeanor with me eager to help me through the process.

It is a very nice vehicle… a few exceptions… no heated steering wheel, no remote start no foot controlled rear lift gate and a few other amenities that comes with many other comparable vehicles. The trim levels do not make a lot of sense like aspec is considerably more expensive but only a few amenities and the advanced is almost 20k more for a few options that are stock with Lexus and other high end suv…

Excellent service Paul is the best sales Rep that I ever see knowledgeable and respectful he went above and beyond to help me with my car.

After getting 284K from our 2003 Elantra GLS and Currently 108K trouble free miles from our 2019 Elantra SEL so far, I just bought a Certified (Passed 173 Point Inspection) 2023 Elantra Limited (Scarlet Red) with 19K miles. It is the most beautiful and Safety Rich (Accident Avoidance) "High Tech" Computer on Wheels Car I ever bought (I'm 65 Years Young!). The Tesla Phase 2 "Highway Driving Assistance" is "Best in Class". Also, The 46-48 MPG average per TANK full (Non Hybrid) is simply amazing! I like the 8 Speed Manual Performance Mode when I want a more spirited FUN to drive ride! Infotainment system and Bose sound system is also very good. The only nice feature NOT including until 2024 Elantra is 360 degree camera monitoring. I might purchase & install an aftermarket 360 camera setup from a Stereo shop in a couple years if I really need it?

Overall, a well-built automobile. Over the terrible roads that exist in New Jersey, the car can be a bit harsh but stable. I am happy with the choice of model and it performs very well.

Sam was very helpful. He listened to me and did not try to sway me to purchase another vehicle like some dealerships do. We got straight to the point and I walked away with the car I wanted.

Purchased new in October 2024. Total miles driven 9,276. Just completed a 4,734.2 mile trip through 9 states. Just a pleasure to drive. My wife and I were on the road 16 days, with only 8 driving days, longest day was 674 miles. Average driving speed was about 72+ miles per hour. Seat comfort was amazing, no discomfort, great considering having 4 back surgeries. Very solid on the road with little or no driving fatigue. Performance was great. Of the total miles, about 500 were in town driving and 300 miles was in 4x4 in a snow storm coming across Northern Texas in April. Average MPG was 26.4 with my best 500mile drive at 33mpg. The diesel engine is very quiet requiring me to check the tach sometimes to be sure I had pressed the off button. Very quiet on the road as well. This is my first diesel and I would highly recommend it. Plenty of power, great fuel economy, quiet and very responsive when you need that quick acceleration. amazingly nimble for a big SUV. The adaptive cruise works great. My previous GMC was a 2009, 6.2L V8 Yukon XL. I drove that one 140K miles over 14 years with nothing but routine maintenance, a great vehicle as well. Very happy with this 2024

Jack, my sales person as well as the head of BmW, Richmond, Broad Street location as well as Janice, the financial guy, all our wonderful great people to work with

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Excellent service, all inquiries attended to and to mention names, Saige was awesome 👏. Thank you 🙏

One of the best cars I've had actually got more than what I was expecting, great car reliable nice looking one of the safest cars

Jeffrey in the Service department was very helpful and knowledgeable. I needed a large repair of my two front arms but Jeffrey made the process as painless as possible.

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

Tony was an awesome sales person could answer all my questions