Great Sales experience with Adam. He was so nice and didn't pressure us to buy that day. Had exactly what we wanted within our price. He made sure we were taken care of and Hightower did a great job with our paperwork and signing. Will definitely recommend them to everyone we know.
I can't say enough in good praise of this company. We purchased our vehicle and that process was so good I looked forward to the after math. I made an appointment for maintenance on my Optima and was very pleased with the Advisor and the communication with Her. I will definitely recommend Safford to everyone.
Chris was a FANTASTIC SALESMAN! He made the buying process very easy and was not one of those pushy salesman. He was very easy to deal with and no pressure! He took care of everything and made sure everything was PERFECT! We had not purchased a new vehicle in over 15 years and this was a pleasant experience. Safford Kia definitely are the best! I love my 2018 KIA Soul!
Ask for Carl Johnson in sales dept.
In service department ask for Ms.Katina Taylor.
They provide superb customer service and represent Safford Kia well!
Tell them the Adams referred you after purchasing 3 Kia vehicles in 6 years.
Edward Stanley was the young "OUTSTANDING" sales rep who assisted us in the purchase of a vehicle from Safford. His professionalism was exemplary, and he was very patient in answering all our questions, and addressed all our issues and concerns. Ed was an absolute joy to work with, and made our decision to purchase a new Kia Sorento very easy.
Excellent service. Sales persons Margret, Patrick A., and Tim Jr. took very good care of me! Definitely will return and recommend anyone that would like an honest and more than fair deal to come to Pohanka or Fredericksburg!
Everyone I interacted with was positive and professional. Seth met me with a handshake when I arrived, and we parted the same way. Anyone can do a good job when things go right, your team made it work when there were challenges. Namely a dead battery and constant rain while trying to detail the vehicle. I was in the customer service business for nearly 50 years and it is easy for me to tell when employees are sincere with their interactions with me. Seth, Carl and Kate were always positive and professional, as was, I assume the used car manager that was on duty Saturday afternoon, but I regret forgetting his name. I will recommend Sheehy to family and friends without reservation and will certainly consider them in my next purchase.
My experience at Pohanka Honda was absolutely fantastic! We stopped by to ask questions on how trade ins work and we were met by the sales rep. Alon, who provided us with exceptional customer service. With the manager Kingsley Kwakye they were on top of their game, they made us feel welcomed and truly cared for us making us comfortable in every possible way. They answered all our questions, Alon found the exact vehicle we were looking for and two or three days later we were driving it. Now I understand why Pohanka Honda is number one. The next car purchase for my sons will definitely be at the same place. Keep up the good work Pohanka! Patrick & Genevieve Tshiteya
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