Your whole team has made the process of buying a car straight forward and enjoyable. All dealers tell you they will but you delivered . The operations of the car were explained till we understood,sometime not easy with non tech savvy people. Your whole team contributed to a wonderful experience
We have been customers of Lexus of Greenville for about 5 years now and have no plans to shop anywhere else. We have bought 3 Lexus automobiles from this dealership and had numerous service visits. The service is always top notch and we are always treated with great, friendly respect and as members of their family. I am short of superlatives to describe our relationship with Lexus of Greenville. Suffice to say we keep returning. The service associate this occasion was Russ Kelly, first class all the way. The check out was handled by Erica who was also outstanding.
Raphael Tucker was amazing to work with while I was buying my car. From the first time he called to talk to me about the idea of buying a car he was professional, caring, and kind. Then when I was test driving cars and asking a million question he was patient and reassuring. By the end of the experience I had fun working with him and LOVED how Carmax takes care of people. I will forever be a Carmax buyer and I will totally be seeing Raphael Tucker again. Can't wait to tell everyone I know to go see Raphael Tucker.
As a busy working Mom, Derek made this process perfect and within my schedule. He answered all my questions in a timely manner (even the silly questions). He made everything happen on my schedule and the signing and pick up of the vehicle only took 20 minutes! Great guy to work with! He even put my car seat in perfectly! Derek was fantastic! Everyone should have a car buying experience with him!
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
Found the van we wanted and filled out the paperwork and a week later I had a Honda Odyssey in my driveway. This is by far the easiest, hassle free way to buy a car. Eric Smith was phenomenal answering any questions I had and very accommodating during the entire process. I will never go to a traditional dealership to buy another car. I can not recommend vroom highly enough. Give it a try, you won???t be disappointed.
I have just purchased my 3rd car from Sports and Imports Cars; one Lexus LS 430; one Lexus LS 460 and and a Volvo XC 90. This is the only place that I would anticipate buying a used car due to the quality, condition, value for the dollar, and excellent service. Every vehicle on the lot is hand picked, and meticulously maintained, providing the purchaser with only the best available product. It is family owned and the Kranidiotis family proudly stands behind every vehicle that they sell, making any and every effort to guarantee your satisfaction Even other local competitive car dealers have told me that , although you may find a better deal, you will NOT find a better car. Their inventory is impressive, and if you are appreciative of flawless detailing and high end presentation, then they deserve a visit before you make a car purchase.
This is my 2nd time buying a car from Sports & Imports. I've received nothing but, great service & prices, with great milages!! Mike & his family are wonderful!!! I love Lexus' & would recommend anybody to go & check them out. They don't run you down like these other car dealership places. Wonderful people, that truly knows the meaning of great customer service!! :)
I have recently bought my 2nd car from Mike. He is easy to work with and so is his staff. Both cars I purchased were like new and I drove my first care for 12 years! I called Mike and told him what I wanted and he said I have it. It was that simple. He is someone you can trust and you can’t say that about many people today!
90% of their business is through referrals because they truly care about their customers. I highly recommend you check out their inventory, or even just stop by so they can get you the type of car you're looking for.
From the call that I received back responding to my inquiry all the way to pulling off the lot, my experience was impeccable. Mike and Jerry were extremely honest, helpful and I felt like they went out of their way to make sure I was pleased with my purchase. I can assure you, when it is time to buy again, I will check with them first. I highly recommend Signal Import.
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