Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.
Thank you, Lexus of Chandler, for an A+ car shopping experience. After multiple searches on cars.com and visits to other car makes, I decided to come into your showroom not even sure if I wanted a Lexus. I drove away a couple of days later in my new NX300 with a big smile on my face. Karen Phillips, our Sales Consultant, was knowledgeable, friendly and professional. She was patient as we debated on exactly what we wanted and led us to the right decision rather than pushing us.
After some back-and- forth discussion with Ed on pricing, we feel that we got a great car at a fair price.
I used to dread car shopping, but this was totally “new school” car buying at it’s best, lots of personal attention as well as an educated sell rather than a hard sell.
My second purchase from Chandler Lexus. Gene Penna, the internet manager worked diligently with me until we got the right car and right price. Tom Watson took over and completed the sale, Tom was very professional. I would highly recommend both Gene and Tom.
I have just purchase a 2017 Rx350 FSPORT from Lexus Of Chandler. I didn't need to shop around, I service 2 Rx350's there. The service manger Jim Deboy is the main reason for the first time in my life I didn't shop around before I bought. The buyer experience was a pleasure and even the haggling was a give and take. Everyone through the whole process was a pleasure to work with. Beautiful human beings top to bottom at the dealership. You want excellent service. The main man, service manager Jim Deboy you won't find a better manager or human being in Arizona or from NY where we moved from. For 46 yrs I have been buying new cars and truthfully this was a long experience for the day and the most pleasurable of all my buying experiences. I said it before I bought I don't need nor want to go anywhere else because of Jim Deboy and I'll say it after the experience. No better place in Arizona and NY, no better people or service. When a problem pops up which is part of owning a car. Jim always handles it and resolves it in the end and that's the 100% truth.
I was happy to be in and out fairly quickly. Albert the sales man was very friendly and do everything for me to meet my needs. He listened to what I was anted and did not try to up sale me which is very annoying to me
Thank you Micah Range, sales consultant for assisting us with the purchase of our used ES 350 Lexus. Buying "used" can have its own set of issues. Micah made sure every guestion and or issue about the car was answered with facts. At no time was Micah in our face or on the phone getting us to buy the product. At the end of the day, Bell Lexus Dealership and Micah Range, sales consultant preformed at a very high level of professionalism. Tks. AL METZGER, North Dakota
We are first time Lexus purchasers and the entire experience with Bell Lexus was wonderful!
We came to Bell Lexus from referral after a bad experience with another dealer and we are so glad we did. This is how you develop long term customers. We will sure be back again!
Bell Lexus was the third and last dealership we visited when shopping for our new vehicle. We walked in and were made to feel right at home. The service we received was warm and genuine, and they worked with us to get a fair trade in value for our Car. We are definitely glad we walked into Bell Lexus!
Richard Rollnick, Shumacher, Excellent Experience!
by Ken from Scottsdale, AZ
October 24, 2018
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us.
I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
We had a horrible experience with the order of a new Lexus at another dealership and called Bell Lexus to see if we could deal with them. They were heavenly to work with. Treated my husband and me like they were honored to have us as clients. Helped us purchase our car with no issues. We couldn't be happier and now are loyal Bell Lexus customers. We almost decided never to own a Lexus after our experience, thankfully, we stuck it out and tried another dealership. We are so happy with our car and our experience.
Nice comfortable facility. Friendly staff. Good location. Loaner car if needed. No high pressure sales so the whole experience was very pleasant. If you are looking for a Lexus this is a nice place to shop.
My husband and I had the best shopping and buying experience at Arrowhead Lexus!!!Our sales man was very professional and answered all of our questions. He has even done a follow up call to make sure we understand all the options in the car and offer assistance if we don't!! Finance was great they sealed the deal and we were in and out!!!!
I have been a Lexus customer for over 25 years, I have always been pleased with the service & care all their staff have shown. My last salesman was Angelo & he was very professional & worked with me, my service advisor Chris has always made it easy & comfortable for me when I come in.
I enjoy driving a Lexus & feel it's a good quality car.
I would recommend them to anybody. Very knowledgeable very courteous and very friendly. When I need a car again. I will go there first.
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