Used Lexus cars for sale near West Springfield, MA

Michael Berard was helping me with getting a new part for heating/AC do to a mouse problem I am having. I was told I needed to leave the car for 3 days and I would be able to pick up the car on the 4th day before I went to work. Which I did and he called me a couple of times to keep me updated on how things were going. Communication is the key and he kept me in the loop so I could pick her up when I needed to. Greatly appreciate that. Keep up the good work! See you next time.

I traded my 2022 Mercedes-Benz GLE450 4Matic for a brand new 2023 Lexus GX460 and could not be happier! I love how solid and substantial the GX feels and even thought it is not at quick as the MB with its turbo inline 6, I love how the V8 engine in my GX sounds and performs with its perfectly matched power train. The truck looks nice, rides nice and it a great place to spend time. I’m looking forward to many years of enjoyment since these vehicles are known for their legendary reliability.

Austin in service department is superb ! Will go to this dealership because of his excellent treatment and service ! Best service tech I ever had ! Thanks Austin for all your help !!

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

Fantastic vehicle! I traded my ‘17 on a Range Rover and regret every single day. Here is my issue - performance. At 302, the horsepower is too low for a vehicle of this size. I also have a Volvo S60 T6 and even its engine cranks out more ponies.

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

Bought this 2017 Lexus RX 350 used. I always wanted one of these vehicles. I am not disappointed. Love how it drives and handles. Love the look. Plenty of room on the interior. My only complaint would be the front seat comfort. My Wife had a Acura MDX and it’s way more comfy. The seats in the MDX have more cushion and just all around more comfortable. One other thing is I wish it had the auto lock feature when you walk away with the key fob. Other than that it’s a sweet ride. Love the V6 and the transmission. Smooth shifting. Ride is soft. Cabin is very quiet. All in all I would rate it 9 out of 10 stars. I would buy it again!!

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Quran Beckett, our sales rep did a great job, first to last. He listened well and answered all out questions. Great guy.

2024 NX 350 F Sport has some great options I didn't know I'd ever need. Being able to customize just about everything is great. The Lexus system itself is easy to use but takes getting used to coming from a 2019 Jeep Compass Sport. Heads-up display, the large display screen is great, although I will say the climate controls are a bit awkward to use. It's easy enough to turn off, but turning it on is another issue. The safety features are awesome, from not being able to open the driver door if traffic is coming from behind to the lane assist, I am super happy with it. The F Sport has some giddy-up that is no joke, there are settings you can utilize; Eco, Normal, Sport, and Sport +. Each one has its advantages and disadvantages, but all are top-notch. The interior has a beautiful, sleek design that screams luxury. The only thing it is missing is the panoramic sunroof I am used to. That being said, I am very happy with my purchase.

Without exception, the best car service experience I’ve had in a long time. Efrem was first class in every way.

Love this car! I’m a 60 year old female , I lease this Lexus and it’s so much fun to drive! Love the sleek look, the sport mode, the radio rocks! Not one complaint… I looked around… decided on the V6, IS 350, and it’s a pure joy to drive! You won’t regret it!

Hunter was wonderful. No pressure and very knowledgeable. Responded quickly and got me what I wanted fast. He was patient, kind and a nice person. Very happy customer. Love my Mazda!

I wanted a smaller car and a hybrid after years of wonderful ES350s. I have no longer need to haul large amounts of stuff, dogs or children, so this is a perfect fit- fast, highly manueravable and fun to drive, and double the gas mileage. What's not to love!

Great Service from start to finish. Dan in the service department was very helpful and professional. I really appreciated the video from the mechanic as he inspected my car. I highly recommend Hoffman Lexus.

Second NX I’ve owned. My ‘17 NX200 had zero issues the 5 years I owned it. The ‘24 NX 350 FSport has everything I want and some things I didn’t know I would enjoy. I appreciate the upgraded engine and 275hp. The programmable “custom” settings is something I was surprised to have. Besides Sport and Eco mode, you can program the vehicle to where the steering and suspension is tight but you have normal throttle/shift points. The upgraded stereo is plenty loud although the “hey Lexus” infotainment is slow and still kind of clunky, albeit better than the old platform. The associated Lexus app is user friendly, and the credit card key replacing the key fob is a subtle but welcome change: one less thing to carry. Overall it is a fantastic vehicle and has aggressive lines and adequate performance that I thing rivals anything in its class. Couple that with Toyota reliability and you have a winner. Certainly worth looking at it, I’d contend worth the purchase.

“Thank you, Joshua and Junior, for making things easier and for your attention.”Happy hollydays "

In my opinion, the 2020 Lexus ES is the best midsize sedan on the market. Featuring a 3.5L Naturally aspirated V6 making 302 HP and 267 (not 266) pounds feet of torque, it’s 195 inches long with a wheel base of 113 inches which makes this drive like a boat, it drives a lot like its bigger brother, the LS—luxurious and composed— but that’s more of a yacht compare to ES. Firstly I’m going to highlight my experience with the car daily driving it. I absolutely love this car, on start up while the engine is cold it is a bit jerky, I’m referring to the Asian 8 speed tranny, it doesn’t like cold fluids what so ever, the engine is loud as it use direct injection instead of the port injection (D4s) while cold. But after it warms up it’s like floating on a cloud, even over bostons worst roads, wind noise is minimal, road noise is non existence and the ambiance of the cabin is amazing, I love driving it, dry smooth, I doesn’t hunt for gears as much as people say but it does jerk at times at low speeds especially if your coming to a stop and you let on the gas instead of hitting zero, it shocks the car and the tranny jerks you into 2nd, turns are very bubbly you feel like your on a bouncy castle, I also need to highlight the personality of ES, 302 HP.. this ain’t no itty bitty 4 banger, ain’t no civic, this is an ES, its own world, it’s fast.. it has no forced induction so from a roll yes you are slow but highway speeds? Man the linear power delivery, it’s so smooth and fast, I can go 120 no problem, I love it so much, but that’s not what the cars about.. but I can be.. it has its limits. The FWD system is fine, 0 torque steer.. I mean there’s a bit but it only becomes prominent if you don’t know how to drive lol, the unibody construction is very planted and structurally intact. It can take an emergency panic steer at 45 MPH easy & hard breaking is done like a champ. The triple beam head lights are amazing the way they follow the direction of the wheel at night. I don’t really have any complaints about ES, besides that jerky tranny but it’s only on cold starts and only when you don’t know how to drive it. The safety systems are lovely, I really like the Lexus touch pad, I love seeing my screen on a sunny day finger print free!! Makes it look elegant, never been a touch screen fan to begin with, I just don’t like how Lexus stops you from being able to interact with the touch pad while the car is in motion but it’s a safety feature. It’s not a perfect car but xxxx is it a great one.. I had Lexus’ my whole life so maybe I’m biased.. I encourage reads to look up the downs sides.. you’ll see people always say the tranny is jerky.. nothing else beside that. And the maintenance? Can’t beat 90$ at the DEALERSHIP I love it, it’s cheap to run and oh it takes regular!! Huge win!! People turn heads when in drive in.. because I have THE Lexus ES, guys skip the base get the triple beams and it elevates your car, the ultra luxury package is amazing, I have every available option you could of speced back in 2020, it’s just such a nice car I love it!!! Please guys buy an ES if you want a smooth reliable comfortable sedan, if you wanna go go go, or something cheaper get a BMW. Or a Honda.

Dealer reached out within half an hour of the inquiry and answered my questions regarding the truck. I was looking for a specific option the truck didn't have, but I was impressed with the sales staff knowledge of the truck despite it being from a competitors brand.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

I’ve driven a lot of cars, but this one? Hands down, the quietest I’ve ever been in. It’s almost surprising how little noise makes its way into the cabin, even when you’re cruising down the highway. It’s like driving in your own little bubble—super peaceful, and perfect if you’re not into the constant road noise. On top of that, the ride is crazy smooth. It just glides over bumps, so you barely feel anything. Super comfy, too—whether you’re on a long road trip or just running errands around town, it’s one of those cars you actually enjoy being in for a while. The seats are really supportive, and there’s plenty of space for everyone inside. Looks-wise, it’s got that sleek, modern vibe going for it. The exterior turns heads, and the interior feels super premium without being over the top. Everything’s where you expect it to be, which makes it easy to settle in and enjoy the ride. If you’re into smooth, quiet drives and want something that looks as good as it feels, this car’s got it all. Would totally recommend it for anyone who likes a chill, comfortable drive.

Very Happy with my experience at Hoffman. They took time to explain everything they were going to do and it had been reliable over the years. Highly recommended.

Lexus of San Diego is the best dealership. Everybody is so professional and understanding. Shout out to Michael, salesperson, Tyler, finance manager, and Andy in service

Very fair and reasonable. Easy salesperson to deal with. Very knowledgeable.

Car fits me perfectly. Nice handling. Beautiful paint color and interior. I look forward to a road trip to see how she rides. Lexus make a great car.?

Purchased a Tacoma TRD in April. From start to finish the experience was positive! I certainly would purchase from Hoffman again!

I had the absolute best experience buying my RX350 from Hendricks Lexus of Pleasanton. Absolutely no pressure, and my sales person was so knowledgeable. To be fair, he sells a great product which makes it easier but he still put in 100% effort and I sox months later I absolutely love my car. I have had it serviced and the experience has extended to that as well with caring, obviously happy staff that treat customers as family. They even videoed my service appointment to show me how everything was going! My RX350 is a space ship! It is so comfortable, so luxurious and feels so safe with so many features. It handles so well, has great pick up and the seats are incredibly comfortable. Features like camera rear view mirrors, heated steering wheel and the assisted driving are things I just didnt expect but am spoiled to enjoy!

Very efficient, personally and friendly over the phone and in person especially Leslie , Jamal and Ashley.

The Lexus IS 350 F Sport has been a great car! It does a great job in the winter and the only downside is the clearance. But I can’t complain about the car, it has been great. It sounds good when you get on it and it’s quick. Not sure about 3 seconds quick like the gentleman in the other review and I’m almost certain he is a little high. But I plan on buying another Lexus just might try a different model. Plus I’m not as slim as I use to be.

We had very good experience with Hoffman Toyota dealership. Eddie was very knowledgeable and helpful.

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

From the moment I entered the service garage to exiting following the completion of my service recall Hoffman Audi of East Hartford exceeded my expectations! Rocky & the entire team kept me well informed throughout the process. Thank you!!

My 2011 Lexus RX 350 is an outstanding car. Fit and finish is impeccable. Other than a failed oil pump, no problems whatsoever. It is quiet and yet has plenty of power for merging on interstates. I highly recommend Lexus vehicles.