We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
by Granny from Cleveland Ohio
November 28, 2018
Loved it spacious awesome lots of room comfort fast I would like to get one for my son someday hopefully they’ll still be around would like another one
Was smooth, easy, honest. Satisfied with my new(er) car. :)
by Mick C. from Nashville,TN
November 22, 2018
We used to own BMWs,but are enjoying our Lincolns MKC Reserves much more.Got tired of service issues and cost with the BMWs.
The Lincoln MKC's handling and throttle response is very good in "SPORT MODE,but "COMFORT MODE" makes long trips extremely comfortable.
Would like to see a few more MPGs in the AWD models in the future.
Jim Page is not your typical salesman. He is all about the relationship! Jim is a person who cares, and shows it over and over and over again. I had called and worked with 5 different Audi dealerships. I was so uncomfortable with the high stress pushy salesperson and none of them listened to what I wanted in a car! I drove all the way from Tucson, AZ because of Jim's caring, excellent and timely service, and ability to deliver what he said he could. I am still so impressed with Jim! Being in sales myself gives me even greater appreciation! I'll never go to anyone else again to buy my car!
I love my MKC!
by MaryHappy from Romeo, MI
January 7, 2019
What a wonderful car! It rides so beautifully and I am really enjoying all the bells and whistles there are on this car. My ride to and from work is a treat when sitting in this gorgeous interior. And the sound system...wow!
I am more than pleased!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Perfect amount of luxury and price
by mfordell87 from Canton
March 23, 2018
This vehicle is far beyond our expectations. Grant it we have only had it one day, the comfort, reliability, styling and price were exactly what we were looking for.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I had my Jeep Rubicon hail damage repair done at Landmark Collision. The work was outstanding. Some paintless dent repair, some new bodywork and some outstanding paint work! Delivered back to be all shiny and beautiful.
by Tamica426 from Southfield, MI
April 21, 2018
This car feels and drives heavenly! As a first time LINCOLN buyer, I am very pleased with the car! Smooth and easy driving! Everything about this vehicle says “classy”.
Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
The best car I ever drove
by Pam M from Livonia,MI
November 19, 2018
I love this SUV. It is so comfortable. The ride is smooth and I love the extras, heated seats, heated steering wheel, double sun roof, navigator.
The tires look awesome and the body does too. I love everything about it!
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