Great shop and service facility. Your staff is very knowledgeable and courteous always attending to the needs of the customer. The service center is always clean and and very well equipped to handle any problem that may need to be addressed. My service advisor Kevin, always keeps me up to speed on any requested service and always advises me when additionL problems with my vechile are encountered and offers recommendations as needed if repairs or failure of components are necessary. I feel very comfortable with the service I have received at Vaden at Pooler.
They took away extras that my Lincoln MKS had.
by Dee50 from Lake City, FL
December 21, 2018
It's not what I expected. The extras are a lot less. No heated steering wheel, no massage seats but I ended up paying more for less.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by Mountain Man from Sutton, WV
January 13, 2019
Like a dream come true. Has e everything I was looking for in a luxury car and more. I had owned a Lincoln Town Car in the past and knew someday I would own another Lincoln. Have been buying nothing but Ford products for 30 years and see no reason to change.
Nicky Jarrell-service advisor is a pleasure to deal with. Always seems like she really cares and takes the time to explain what’s wrong and what it’s going to take remedy the problem. Very polite and seems like she really cares. I’m buying a new Nissan shortly from this dealer and she is the reason why.
Quiet and comfort yet to have good power, featured
by James from Northville/MI
October 30, 2018
It's nicely equipped with CCD, the electronically controlled damping system allowing both good control and comfort. Very quiet cabin and luxury interior/exterior. Driving the CUV is a pleasure and it is valued.
Wayne did an excellent job, he knows his product and has a great way of explaining all of the features of the car. He was in no hurry, because he wanted to make sure we understood all of the technology features. I have been back several times and Wayne always makes time to explain anything I may not understand. A true assit to Carolina Volvo.
by RiverCityRita from St Louis, MO
December 31, 2018
Many issues-Some issues known as common to the model but Lincoln won't take responsibility. Drivers door latch faulty, shifting into park (car doesn't recognize and accessory power stays on), squealing noise under hood -8 times to dealer not resolved, rear lift gate latch randomly does not engage, dash and hood are so high that sight is limited for parking. Ride is comfortable and Backseat ride & cargo space are good for a SUV.
One of the more pleasant buying experiences I have had lately. No high pressure, had the truck I wanted and was able t o put together a deal. This is one of several vehicles I have bought from O.C. over the years.
Lincoln MKX owner
by Ak from Morrisville, pa
October 8, 2018
I totaled my 2010 mkx that I loved. Getting a new car was overwhelming so I went with what I knew I liked. The 2017 is very nice, but I miss the layout of my 2010. I was a little more comfortable. Also I wish the driver assist package came standard in the reserve model. I thought i was getting it but wasn’t. It hard to understand some of the features. But overall it drives like a dream and is super comfortable.
O.C welch went above and beyond to help me get into a new car when my 2012 lincoln had issues that ford could not fix. He took it on himself to personally over see that i was able to get a new car that i am very happy with. He has also called repeatedly after to make sure we are still happy with our new car.
Very comfortable and smooth ride
August 12, 2018
I had a 2013 MKX and traded in for this one... Very happy I did. Love the styling, as well as the ride as very comfortable.
As usual, treated like family as they bend over backwards to fix the problem.
by BARBARA from Middletown NJ
January 11, 2019
Very comfortable and roomy. Good looking vehicle that has been great since the day I bought it. Has great pick up and has not needed any repairs since I bought it.
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