Brad sincerely went above and beyond, Keith and the financing team as well! I doubted I could ever get another vehicle with my credit but they spent hours helping and doing whatever they could to get me into my dream car. I was stuck in an unsafe vehicle and they got me into a brand new Jeep safe and perfect. They’re not like you’re average dealership at all, they’re a family and truly care about every person that walks in the door. I cannot thank you all enough!
It will have people staring
by Lincolnlover from Chicago, IL
March 8, 2018
If you want to arrive in style this is the SUV you want. Everywhere I go people turn heads and stare. It's very spacious and has entertainment in the back for kids for long road trips.
I went here to buy my first car, a used mustang gt. The salesmen were friendly but down to business when they needed to be. Though I was buying a used car, upon further inspection, it is in very good shape as they promised it would be. am most happy with my purchase and the staff made it feel like a very relaxed and hassle free experience. I would recommend this dealership to anyone who has interest in buying a car for a reasonable price and with an honest review.
fairly reliable. gas mileage not good
by rc49 from topeka, ks
June 7, 2017
Seems top heavy. Too high up off the ground. Hard for older people to get in and out of due to height.
Professional, polite and efficient. He was fit for the needs of us and anybody who should come walking through the door. I would recommend Mark to anyone looking to purchase a vehicle.
Momma's Comfort Cruiser
by Jimbo from N.Y.
September 23, 2017
Always had an eye out for a Navigator. Owned Smaller SUV's that were nice, but not like this. Very comfortable, plenty of space for our luggage and dogs. Eats up the miles, performs well, buts likes to drink fuel. Oh well. Momma loves the comfort, as we like to travel. Nice ride.
11/18, After many visits to other dealerships, I finally found a Bill Vince's "internet preowned SUV" my visit there was welcomed by Domenick Cirianni , he turned out to be the " BEST of salesmen" in my pursuit of a purchase. My purchase turned out to be a very smooth experience. I can only hope that all car salespersons will one day follow his lead. Vic
Had another outstanding experience at Napleton Hyundai in Carmel. We had more bad experiences with with 2013 Sonata with Dealership in Tenn. My engine was replaced due to a factory defect when driving on vacation. It blow up on the north side of Nashville, TN. They fixed the car with a new engine and then shipped the car back to me and I drove it for a month. But I hit a pot hole and the motor came lose. The dealership in Tennessee, did not re-attach the motor mount. The engine shifted 4 inch up and 6 inches to the right.
Needless to say, there car was in bad shape and had to be towed to Napelton. I called and talked to Chris Peters, he was immediately able to help me and get me a loaner vehicle and start looking into the needed repairs. His Team found other things that were not right with the Vehicle after having the engine replaced at the Hyundai Dealer in Tenn.
After talking with Chris Peters and finding out everything that was not done right on the new engine replacement with the dealer in Tennessee. I was ready to trade in this vehicle and find something else.
I was able to talk to Chris Modory who sold me my car in 2013. First I went to Hyundai Corporate they did not not want to do anything to help their customer.
I went back to Chris Modory. He was able to get his GM Sean McCain involved and helped understand everything that went wrong with my 2013 Sonata. They were about to help me with trading in the 2013 Sonata and giving me an outstanding deal on a 2015 Sonata Sport Turbo. They understood my frustrations and made a bad situation into another great experience. None of the problems were any fault of the good folks at Napleton. This was all from a Hyundai Dealer in Tennessee that did not fix the car to Hyundai Standards. I really appreciate them working with me and going above and beyond to help me get into a different vehicle to my liking.
I will always drive a Ford!
by JessicaD from Owensboro KY
June 8, 2018
Excellent interior with a classic design and extreme luxury. Smooth ride that keeps my baby asleep. The smooth suspension and overal quality is amazing. This is my favorite vehicle I’ve ever owned!
I had a flat in my Dodge Ram 1500 on the way to Missouri from NH. On a Saturday I tried a couple of places to either get it repaired or replaced, they were either closed, there would be a 3 hour wait(WalMart), or they didn???t have the tire in stock, (WalMart again). I decided to check local dealerships and found Woodys, so glad I did. Derby I and his staff were wonderful, forgoing above and beyond. Deryck even went to another location to make sure my new tire had white letttering. I am a Police Chief with 37 employees, and customer service is one of my greatest demands. I have a saying, ???hire for attitude, train for success???. I certainly saw that with Deryck and his crew. Thanks Deryck!!!
Tricia is competent, smart and can hold the line without aggression or offense. I'm a bit of a grinder, and Tricia got instantly to her best price and held tight with calm, gracious tenacity. I'd definitely do business at Freeway Motors again.
by HankSURFDNA from San Diego
February 5, 2018
This car has everything to make for a safe, smooth, versatile driving experience. Cool seats, rear camera , park distance controls, nav, 20" wheels LIMITED Exclusive comfort.
This is the nicest preowned dealership I have personally ever been to. I had a great experience with Jason. He is very professional, nice, and he definitely knows how to take care of his clients. I see why these guys are rated so high. I bought a Mercedes SUV for my wife’s birthday and I got the best deal on a great vehicle... highly recommend.
Best SUV and tow vehicle
by Chris F lincoln fan from Moneta
September 2, 2017
My 2008 has over 200,000 miles. I have owned it since 2011 and bought it from a dealership after someone turned it in off their 3 year lease. This is my 2nd Navigator. They are fantastic in the snow, tow 9000 lbs, and are extremely comfortable and reliable. I have owned over 40 vehicles and this is the best.
Great car! Got a Great Deal! New owner of a mustang gt! Recommend Carco to anyone wanting a used car! I bought it under wholesale value!
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